Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Multiple maintenance issues
Poor check-in experience

Categories

Cleanliness
7.53
Noted issues with dirty rooms and bathroom standards, indicating a lack of cleanliness.
Service
8.5
Staff were described as friendly and helpful, with smooth check-in and check-out.
Location
9.04
Highly appreciated proximity to Masjid Nabawi, making it convenient for guests.
Room Quality
7.49
Issues with room maintenance and poor bathroom conditions were reported, affecting overall quality.
Amenities
8.02
Amenities mentioned were useful, though lifts had delays.
Value for Money
8.48
General sentiment was positive regarding value, despite some negative experiences.
Food and Beverage
8.53
Hospitality included welcoming treats, improving the overall dining experience.
Overall Experience
8
Mixed experiences reported, but positives outweighed in recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:57

Property Description

Prime Location near Prophet Mosque: Located just 150 meters from the Holy Prophet Mosque, Al Ritz Al Madinah offers unparalleled convenience for pilgrims and visitors seeking a peaceful stay near the sacred site.

Luxurious Rooms and Suites: Experience comfort and luxury in our air-conditioned rooms and suites equipped with modern amenities such as satellite TV, minibar, and tea/coffee making facilities. Relax on the sofa and enjoy a restful stay in our well-appointed accommodations.

Dining Excellence: Indulge in a culinary journey at our two restaurants, Al Sukariya and Al Andalusia, serving a delectable range of international and oriental cuisine. Savor exquisite dishes in a refined setting that will delight your taste buds.

Book your stay at Al Ritz Al Madinah today and immerse yourself in comfort and convenience for a memorable visit to Madinah.

Important information:

Parking is subject to availability due to limited spaces.

The booker must be the guest checking in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SAR 5 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for SAR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 5302 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8
F
Farida • extended_group • gb
7
2026-03-14 • via Nuitee
عبدالرحمن • couple • sa
1
( لا انصح بالسكن هنا ) السكن في الشارع افضل
Pros:

الموقع فقط

Cons:

كل شي سيء في هذا الفندق المواقف صغيرة وقليلة و المصاعد قليلة و عددها ( اربعة مصاعد فقط و مزحومة ) و تواصلت مع الاستقبال كثيراً ولم يستجيبوا لي و روائح كريهة في الدور الذي اسكن فيه و الاثاث متهالك و متسخ و دورة المياه غير نظيفة و يوجد بقع غريبة وانا متيقن ان التقييمات العالية كاذبة و الكل هناك يدخن ولم يتم منعهم و السعر عالي جداً على فندق بهذا المستوى السيء

2026-03-14 • via Nuitee
Z
Zakaria • extended_group • gb
10
Excellent and comfy stay overall
Pros:

Staff very friendly and looked after us,especially sister Mashai at the reception desk gave us the room earlier than expected, and the bell boys Feroz and Tayyab took care of our luggage.

Cons:

Just needed to wait for lift at peak times,but that is understandable

2026-03-14 • via Nuitee
M
Magomedarif • extended_group • ru
9
2026-03-13 • via Nuitee
R
Ridwaan • extended_group • za
10
2026-03-13 • via Nuitee
حنان • extended_group • sa
8
2026-03-13 • via Nuitee
R
Ridwaan • couple • za
10
2026-03-13 • via Nuitee
حنان • extended_group • sa
8
اقامة جيده
Pros:

القرب من الحرم المدني وموظفي الاستقبال بشوسين ولطيفين

2026-03-13 • via Nuitee
A
Abdulrasheed • couple • ng
7
2026-03-12 • via Nuitee
S
Sulemana • couple • us
10
Pros:

I like the location and the service was excellent. I will go back next time

Cons:

None

2026-03-12 • via Nuitee
S
salem • extended_group • ae
1
Pros:

تم إلغاء حجزي قبل وصولي بأربع ساعات

Cons:

التعامل

2026-03-12 • via Nuitee
خيرية • couple • sa
10
2026-03-12 • via Nuitee
H
Hy • couple • bn
9
2026-03-11 • via Nuitee
B
badi • extended_group • sa
8
Cons:

مواقف السيارات محدوده عدم وجود مايكرويف في الغرف والادوار

2026-03-11 • via Nuitee
H
Hamdi • extended_group • sa
8
Pros:

قرب المكان من الحرم

2026-03-11 • via Nuitee
M
md • extended_group • gb
10
2026-03-11 • via Nuitee
N
Nawel • family_with_children • sa
10
2026-03-11 • via Nuitee
K
Khalil • extended_group • us
10
Pros:

The property was clean and the rooms were spacious. The location was excellent

2026-03-10 • via Nuitee
Şakir • couple • tr
4
2026-03-10 • via Nuitee
A
ahmed • family_with_children • eg
10
Pros:

ممتازة

Cons:

لا شيء

2026-03-10 • via Nuitee