Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Multiple maintenance issues
Poor check-in experience

Categories

Cleanliness
7.53
Noted issues with dirty rooms and bathroom standards, indicating a lack of cleanliness.
Service
8.5
Staff were described as friendly and helpful, with smooth check-in and check-out.
Location
9.04
Highly appreciated proximity to Masjid Nabawi, making it convenient for guests.
Room Quality
7.49
Issues with room maintenance and poor bathroom conditions were reported, affecting overall quality.
Amenities
8.02
Amenities mentioned were useful, though lifts had delays.
Value for Money
8.48
General sentiment was positive regarding value, despite some negative experiences.
Food and Beverage
8.53
Hospitality included welcoming treats, improving the overall dining experience.
Overall Experience
8
Mixed experiences reported, but positives outweighed in recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:57

Property Description

Prime Location near Prophet Mosque: Located just 150 meters from the Holy Prophet Mosque, Al Ritz Al Madinah offers unparalleled convenience for pilgrims and visitors seeking a peaceful stay near the sacred site.

Luxurious Rooms and Suites: Experience comfort and luxury in our air-conditioned rooms and suites equipped with modern amenities such as satellite TV, minibar, and tea/coffee making facilities. Relax on the sofa and enjoy a restful stay in our well-appointed accommodations.

Dining Excellence: Indulge in a culinary journey at our two restaurants, Al Sukariya and Al Andalusia, serving a delectable range of international and oriental cuisine. Savor exquisite dishes in a refined setting that will delight your taste buds.

Book your stay at Al Ritz Al Madinah today and immerse yourself in comfort and convenience for a memorable visit to Madinah.

Important information:

Parking is subject to availability due to limited spaces.

The booker must be the guest checking in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SAR 5 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for SAR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 5638 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8
A
Ahmed • solo_traveller • sa
8
Pros:

Close to masijd.

Cons:

Two beds have light lamps right above them. My head struck twice to those lamps. Those could be replaced. Pic attached for a reference.

2026-07-18 • via Nuitee
A
Abdullah • extended_group • sa
10
Pros:

ممتاز من جميع النواحي نظافة و استقبال

2026-07-18 • via Nuitee
M
Mohammed • solo_traveller • sa
8
2026-07-17 • via Nuitee
D
Dilli • solo_traveller • gb
10
Pros:

Very good hotel for the family nearby

2026-07-17 • via Nuitee
A
Ahmed • extended_group • eg
8
2026-07-17 • via Nuitee
H
hanan • family_with_children • sa
9
2026-07-16 • via Nuitee
H
Hamed • extended_group • om
10
اقامة ممتعة
Pros:

الفندق ممتاز جدا، الموقع قريب جدا من الحرم المكي ،الشكر لجميع المموظفين واخص بالشكر الاخ احمد

Cons:

لايوجد

2026-07-16 • via Nuitee
F
Faraz Bukhari • solo_traveller • pk
10
2026-07-15 • via Nuitee
F
Faraz Bukhari • solo_traveller • pk
10
2026-07-15 • via Nuitee
الخزاعي • couple • sa
10
شكرا فندق الريتز المدينة
Pros:

قرب الفندق من الحرم وجميع الخدمات واستقبال الموظفين شكرا لحسن الاستقبال وكرم الضيافه وشكرا خاص للاستاذ سلطان موظف الاستقبال كان متعاون جدا

Cons:

لا يوجد

2026-07-15 • via Nuitee
R
Riyadha • couple • sa
9
2026-07-15 • via Nuitee
ايمان • extended_group • eg
8
جميلة
Pros:

قريب من الحرم

Cons:

زحمه الأسانسير

2026-07-14 • via Nuitee
A
Aeshah • extended_group • sa
10
مريحة وجميلة
Pros:

الموقع والنظافة

Cons:

كثرت تعطل بطاقات الدخول

2026-07-14 • via Nuitee
H
hani • couple • sa
7
خيار جيد بتكلفة جيدة
Pros:

موقع جيد جداً توفر مواقف سيارات في القبو الوصول للفندق بالسيارة سهل

Cons:

اثاث قديم دورات مياة تحتاج تجديد

2026-07-14 • via Nuitee
M
Muhammad • extended_group • pk
8
2026-07-13 • via Nuitee
H
Hamed • family_with_children • om
10
اقامة رائعة
Pros:

الفندق ممتاز جدا ، التعامل الراقي من الطاقم واخص بالشكر الاخ أحمد ، قرب الفندق من الحرم المدني ،الافطار كان جيد

Cons:

- - -

2026-07-13 • via Nuitee
H
HOBAYA • solo_traveller • re
10
Pros:

l'emplacement

2026-07-13 • via Nuitee
A
ABDULRAHM • family_with_children • sa
10
تجربة فريدة وتستحق التكرار
Pros:

النظافة والقرب من الحرم وموظفي الاستقبال

2026-07-09 • via Nuitee
‏ناصر • couple • sa
10
تجربة تستحق الاعادة
Pros:

نظافة الفندق وتعامل الاستقبال الجيد خاصة الاستاذ مجدي كان فعلا اكثر من رائع

Cons:

لايوجد

2026-07-09 • via Nuitee
R
Rasha • couple • sa
10
Pros:

المكان نظيف و مرتب و تعاملهم جدا راقي و تجاوبهم سريع

2026-07-09 • via Nuitee