Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Multiple maintenance issues
Poor check-in experience

Categories

Cleanliness
7.53
Noted issues with dirty rooms and bathroom standards, indicating a lack of cleanliness.
Service
8.5
Staff were described as friendly and helpful, with smooth check-in and check-out.
Location
9.04
Highly appreciated proximity to Masjid Nabawi, making it convenient for guests.
Room Quality
7.49
Issues with room maintenance and poor bathroom conditions were reported, affecting overall quality.
Amenities
8.02
Amenities mentioned were useful, though lifts had delays.
Value for Money
8.48
General sentiment was positive regarding value, despite some negative experiences.
Food and Beverage
8.53
Hospitality included welcoming treats, improving the overall dining experience.
Overall Experience
8
Mixed experiences reported, but positives outweighed in recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:57

Property Description

Prime Location near Prophet Mosque: Located just 150 meters from the Holy Prophet Mosque, Al Ritz Al Madinah offers unparalleled convenience for pilgrims and visitors seeking a peaceful stay near the sacred site.

Luxurious Rooms and Suites: Experience comfort and luxury in our air-conditioned rooms and suites equipped with modern amenities such as satellite TV, minibar, and tea/coffee making facilities. Relax on the sofa and enjoy a restful stay in our well-appointed accommodations.

Dining Excellence: Indulge in a culinary journey at our two restaurants, Al Sukariya and Al Andalusia, serving a delectable range of international and oriental cuisine. Savor exquisite dishes in a refined setting that will delight your taste buds.

Book your stay at Al Ritz Al Madinah today and immerse yourself in comfort and convenience for a memorable visit to Madinah.

Important information:

Parking is subject to availability due to limited spaces.

The booker must be the guest checking in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SAR 5 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for SAR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 5596 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8
نسرين • solo_traveller • sa
10
2026-05-30 • via Nuitee
M
Muhammad • solo_traveller • sa
7
2026-05-29 • via Nuitee
عبد العزيز • couple • sa
10
Pros:

قرب الفندق من المسجد النبوي

Cons:

قلة المصاعد

2026-05-29 • via Nuitee
M
Muhannad • solo_traveller • sa
8
جيدة بشكل عام ولا مانع من تكرارها
Pros:

النظافة والترتيب والموقع

Cons:

هناك نقص في بعض اللوازم الشخصية

2026-05-29 • via Nuitee
M
Majd • extended_group • sa
10
2026-05-28 • via Nuitee
A
ausama • solo_traveller • sa
10
2026-05-27 • via Nuitee
M
MOHAMMED • couple • sa
10
شكراً لجميع طاقم العمل وبالأخص الاستاذه ريهام
Pros:

كل شي جميل

Cons:

لايوجد

2026-05-26 • via Nuitee
زياد • extended_group • sa
10
Pros:

خدمة الاستقبال وموظفين الاستقبال أدب وخدمة وتعاون

2026-05-26 • via Nuitee
H
Haddel • extended_group • sa
7
2026-05-26 • via Nuitee
J
jamshaid • extended_group • sa
9
Pros:

Excellent experience

2026-05-26 • via Nuitee
M
MOHAMMED • couple • sa
10
شكرا لجميع طاقم العمل وبالأخص الأستاذه ريهام على الواصل المستمر خلال فترة الاقامه والعمل على مساعدة النزلاء وقت الاقامه
Pros:

كل شي جميل

Cons:

لا يوجد

2026-05-26 • via Nuitee
K
Khalid • solo_traveller • sa
9
Pros:

شكرا للأخت رِهام على مساعدتها لنا في تغيير الغرف للأفضل !!

Cons:

البانيو للاستحمام محرج لكبار السن .. وكذلك ضيق !!

2026-05-26 • via Nuitee
K
Khalid • solo_traveller • sa
9
Pros:

شكرا للأخت رِهام .. فهي التي سعت لراحتنا وتسهيل الانتقال من الغرف الضيقة إلى الغرف الواسعة والمريحة .. بارك الله فيها وفي جهودها ..

Cons:

تعامل الأخت رِهام .. !!

2026-05-25 • via Nuitee
تركي • family_with_children • sa
10
2026-05-24 • via Nuitee
H
Hamdy • couple • eg
5
Pros:

معامله الموظفين فى الاستقبال

Cons:

التكيف ضعيف

2026-05-24 • via Nuitee
هدى • extended_group • sa
10
كل الشكر والتقدير لموظفين الفندق الاكثر من رائعون
Pros:

كل شي في فندق الرتيز جميل موظفين الاستقبال لهم كل الشكر والتقدير وشكر خاص لا استاذ احمد على حسن التعامل ودخلونا في وقت مبكر له دعوات في ظهر الغيب
واخت ريهام لها فايق الشكر على الاهتمام والاتصال واي احتياج تقدمه لنا فورا بدون تاخير

Cons:

لايوجد

2026-05-24 • via Nuitee
A
Abdullah • solo_traveller • sa
8
2026-05-18 • via Nuitee
N
Nazir • couple • za
8
2026-05-15 • via Nuitee
A
Ahmad Naseeruddin Shah • solo_traveller • mu
8
Pros:

Location good

Cons:

Quad room not like the picture

2026-05-10 • via Nuitee
A
Abdel-Karim • extended_group • eg
10
2026-05-09 • via Nuitee