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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Mobile app for room service
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Front desk (limited hours)
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Free wired internet
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Internet access
Review Highlights
Categories
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Property Description
Modern Comforts
Collection O 81128 Enigma, located in the vibrant Ballygunge district of Kolkata, offers air-conditioned rooms with TV, ensuring a comfortable stay for guests.
Convenient Amenities
Guests can enjoy room service and stay connected with free WiFi throughout the property. Additionally, the hotel provides a delicious continental breakfast daily for a great start to the morning.
Nearby Attractions
Explore Kolkata's famous landmarks with Nandan and Park Street Metro Station just a few kilometers away. Visit Kalighat Kali Temple and Indian Museum, both within a short distance from the hotel.
Book now for a delightful stay at Collection O 81128 Enigma and experience convenience and comfort during your Kolkata visit.
Property Policies
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Parking
No parking available.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 7 years old stay for free when using an existing bed.
Children up to and including 8 years old stay for free when using an available extra bed.
People 9 years old and over stay for Rs. 800 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Behaviour of the staff
Broken window of toilet, locked balcony, no remote of AC, No TV at room.
Nothing
They didnt provide me room
So bad experince
Staff behaviour
It's like wrost. Yaha sirf couple aate hai 1- 2 hours butane ke liye
The establishment did not exist.my friend and I arrived early morning as arranged to find the shabby building on the wrong side of town locked with metal grill gates and padlock. No staff on site,we called out rang the telephone number displayed and a gentleman came and this is not a tourist hotel but a place People live. He was annoyed to have been woken but also tried to help by phoning the number displayed. At 6.30am we gave and took a taxi spending a couple of hours trying to find a hotel that had two rooms. I was incredulous to see that before the day had closed the establishment cancelled my booking and denied my refund of £150. By anyone standards that is a lot of money but against the rupee that is a small fortune. I put the equally on booking.com and the Fab hotel, which you probably don't know is a franchise. Some are legitimate and some completely bogus. The building did not resemble the photos at all when arrived we thought it was the wrong place. I intend to take this matter further because in the UK we have trade description laws and as booking.com operates in the UK I will be seeking legal advice and will claim my £150 back. Booking.com must check that establishment actually exist and are providing the service advertised. Two women travelling from the UK should not find themselves homeless on arrival. Unacceptable and appalling!!!!
Disgusting booking.cobooking.com should be ashamed!!!
Nothing except the location
Facilities
Stay was great ..friendly staffs always ready to help. Rooms were decent sized and comfy .
Great location, professional staff, hassle-free smooth check-in process. Rooms are spacious, Air Condition works well, Wifi is fast and reliant (~100Mbps, JioFi), and the attached bathroom has an exhaust fan.
Dirty linen, no table or desk was provided, the mattress was very hard and not comfortable, they provided bad quality drinking water in the bottle of mineral water (horrible smell), the bedsheet had burns of cigarette at multiple places tactfully covered by pillow and blanket!
Room was dirty
Friendly and welcoming staff. I arrived early and they arranged a room very quickly for me.
no
Most Third class infra & decoration , Breakfast just Faltu
Cleaning & food
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