ZEN RETREAT HOI AN

Hotels
9.5 (502 reviews)
Thanh Nhut Hamlet, Cam Thanh Commune, Hoi An City, Quang Nam , Hoi An , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Mold issues
Flooding concerns

Categories

Cleanliness
8.6
There were comments about some mold and strong smells, which impacted the cleanliness.
Service
10
The staff were consistently described as friendly and helpful.
Location
9.57
Some reviews mentioned it being slightly remote but accessible with shuttles and bike rentals.
Room Quality
9.61
Rooms were generally described as comfortable and as shown in photos.
Amenities
9.06
The amenities were described positively, though there was mention of limited gym facilities.
Value for Money
9.59
Guests found the price relative to quality very favorable.
Food and Beverage
9.55
Food received positive remarks with multiple mentions of enjoyment during meals.
Overall Experience
10
Overall, guests had a very satisfactory experience despite some issues with weather.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:06

Property Description

Luxurious Accommodation

Indulge in a serene stay at ZEN RETREAT HOI AN, nestled in Hoi An. Unwind in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private balcony.

Relaxing Facilities

Take a dip in the outdoor pool, work out at the fitness centre, or explore the lush garden and terrace. The hotel offers free bikes for leisurely rides and a delectable dining experience at the on-site restaurant.

Convenient Location

Conveniently located near popular attractions like Hoi An Historic Museum and Japanese Covered Bridge, our 4-star hotel also provides easy access to Da Nang International Airport. Experience the tranquility and comfort at ZEN RETREAT HOI AN.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for VND 250,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for VND 350,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 502 reviews
Cleanliness: 8.6
Service: 10
Location: 9.57
Room Quality: 9.61
Amenities: 9.06
Value for Money: 9.59
Food and Beverage: 9.55
Overall Experience: 10
K
kathy • couple • gb
9
Pros:

Tranquil beautiful place

Cons:

Nothing

2026-03-14 • via Nuitee
K
kathy • couple • gb
9
Pros:

Brilliant breakfast and supply of bicycles and a little taxi service in and out of Hoi An

Cons:

Nothing

2026-03-14 • via Nuitee
K
kathy • couple • gb
9
Pros:

Lovely staff and fabulous breakfast

2026-03-14 • via Nuitee
J
Jessenia • couple • us
10
It was an incredible stay, the staff was incredibly friendly and helpful. So so kind. The facilities were also incredibl
Pros:

Beautiful views, with a pool and plenty of areas to relax

Cons:

Could’ve had more shuttle times into old town

2026-03-13 • via Nuitee
C
Cinzia • family_with_children • it
10
Splendido soggiorno
Pros:

Bellissima struttura, splendido giardino e piscina. Molto suggestiva la posizione sull acqua delle varie strutture ( libreria, palestra...). Si mangia molto bene. Lo staff è gentilissimo, disponibile ed autentico. Colazione da 10 e lode. Interessante la disponibilità di bici.

Cons:

Le zanzare, anche se in camera c era il diffusore con oli essenziali e anche se siamo nella stagione secca. Forse da rimettere un po' in ordine finestre e porte.

2026-03-12 • via Nuitee
J
Joanne • solo_traveller • ch
10
Magique, dans un petit cocon cozy et personnel adorable
Pros:

Le calme et les installations, petit déjeuner excellent

Cons:

Rien

2026-03-11 • via Nuitee
N
Nita • couple • us
9
Pros:

Great location! 5km bike ride to the beach or to the old town. Very clean and spacious room.

Cons:

Being in the outskirts made it somewhat difficult to catch a ride home at busy times but returns could be planned with ease.

2026-03-10 • via Nuitee
N
NEVERS • solo_traveller • fr
10
Pros:

Jardin sublime, au calme, petit déjeuner généreux, je recommande ++

2026-03-09 • via Nuitee
N
Natascha • family_with_children • nl
10
Pros:

9

2026-03-09 • via Nuitee
R
Remy • couple • fr
10
2026-03-09 • via Nuitee
R
Robert • family_with_children • sk
10
Pros:

Aj keď nieje ubytovanie pri mori tak vam to vynahradi neskutočne krasne prostredie ktore vas určite očarí . Krásny bazén , vela kvetou , paliem a nadherne jazierko. Personal velmi milí a nápomocny vo všetkom. K dispozicii je knižnica , spa , fitness a masaže. Zabezpečujú aj dopravu do mesta a spëť . Ani sa nam nechcelo odtiat odýsť. . Hneď by sme sa vrátili .

2026-03-09 • via Nuitee
F
François • couple • fr
9
2026-03-08 • via Nuitee
D
Débora • couple • pt
10
Recomendamos a 100%
Pros:

O espaço é incrível, os funcionários super queridos. Adorámos o espaço e adorávamos poder voltar!

Cons:

A única desvantagem é estar a 10m de grab, mas fica a cerca de 1/2€ a viagem, então compensa

2026-03-08 • via Nuitee
L
Louisa • couple • gb
9
2026-03-08 • via Nuitee
N
NELLY • couple • fr
9
Pros:

Le
Lieu est zen 🧘‍♀️. Merci à la gentillesse du personnel

Cons:

Rien

2026-03-07 • via Nuitee
J
Jeremy • solo_traveller • be
10
Pros:

Le personnel super attentionné
Systeme de navette gratuite
Logement ou j’ai le mieux dormi et le mieux manger au petit dej

2026-03-07 • via Nuitee
L
Lisa • family_with_children • fr
10
Pros:

Tout! L'emplacement est parfait, au calme . Le personnel est aux petits soins. Les petits déjeuners sont excellents et variés !

Cons:

Rien

2026-03-06 • via Nuitee
D
Daniel • family_with_children • ch
10
Pros:

Lage, klein, gutes Essen

2026-03-06 • via Nuitee
N
NELLY • couple • fr
10
Magique
Pros:

L’établissement est splendide. C’est un vrai moment de détente. Repos, silence. Un
Havre de paix. Merci au personnel et surtout à Loi.

Cons:

Rien

2026-03-06 • via Nuitee
M
maarja • family_with_children • ee
10
Lovely private retreat, highly recommend
Pros:

Lovely small retreat that is really private and peaceful. As there are not too many rooms and guests you get a really personal treatment from kind and helpful stuff. Each room is one of a kind and well maintained. We enjoyed the massages and dinners every night as a family of 4 and had the best time while our stay for 5 nights.
The hotel organised the pick-up and drop-off to the airport and as our flight came in late, it was so heartwarming to see that they called the driver midway to check if all is good with us - that showed before arrival how much they care about each of their customer. Will definitely book again if visiting Hoi An.

Cons:

Can't point out anything here.

2026-03-04 • via Nuitee