ZEN RETREAT HOI AN

Hotels
9.5 (691 reviews)
To 4, Thanh Nhut Hamlet, Hoi An Dong Ward, Da Nang , Hoi An , vn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Mold issues
Flooding concerns

Categories

Cleanliness
8.6
There were comments about some mold and strong smells, which impacted the cleanliness.
Service
10
The staff were consistently described as friendly and helpful.
Location
9.57
Some reviews mentioned it being slightly remote but accessible with shuttles and bike rentals.
Room Quality
9.61
Rooms were generally described as comfortable and as shown in photos.
Amenities
9.06
The amenities were described positively, though there was mention of limited gym facilities.
Value for Money
9.59
Guests found the price relative to quality very favorable.
Food and Beverage
9.55
Food received positive remarks with multiple mentions of enjoyment during meals.
Overall Experience
10
Overall, guests had a very satisfactory experience despite some issues with weather.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:06

Property Description

Luxurious Accommodation

Indulge in a serene stay at ZEN RETREAT HOI AN, nestled in Hoi An. Unwind in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private balcony.

Relaxing Facilities

Take a dip in the outdoor pool, work out at the fitness centre, or explore the lush garden and terrace. The hotel offers free bikes for leisurely rides and a delectable dining experience at the on-site restaurant.

Convenient Location

Conveniently located near popular attractions like Hoi An Historic Museum and Japanese Covered Bridge, our 4-star hotel also provides easy access to Da Nang International Airport. Experience the tranquility and comfort at ZEN RETREAT HOI AN.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for VND 250,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for VND 350,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 691 reviews
Cleanliness: 8.6
Service: 10
Location: 9.57
Room Quality: 9.61
Amenities: 9.06
Value for Money: 9.59
Food and Beverage: 9.55
Overall Experience: 10
S
sabine • extended_group • fr
10
Calme et sérénité à Hoi An
Pros:

Charmant petit hôtel au milieu de la végétation et des nénuphars.
Quel bonheur de prendre sa douche avec vue sur le jardins et les nénuphars. Ici tout est calme et sérénité. Nous avons adorés notre séjour.
Personnel charmant

Cons:

Rien

2026-08-08 • via Nuitee
N
Natasha • couple • za
10
2026-08-07 • via Nuitee
G
Gert • couple • be
9
Pros:

Een pareltje onder alle verblijven die we een maand lang bezocht hebben, de vriendelijke onbeperkte service was onevenaarbaar. Ontbijt was schitterend, personeel was zo een goed team, geen enkele vraag was te veel. Dank je wel, wij hebben genoten!!

Cons:

Niets

2026-08-05 • via Nuitee
A
Aida • couple • fr
10
Excellent choix! Nous avons adoré ! Le cadre, le personnel, … merci 🙏🏼
2026-08-05 • via Nuitee
T
Tatjana • solo_traveller • de
10
Pros:

Es ist ein fantastisches, einladenden Hotel. Die Mitarbeiter sind toll. Es ist ruhig gelegen und doch wunderbar mit Grab/Taxi innerhalb von paar Minuten mitten drin.

2026-08-04 • via Nuitee
S
Sara • extended_group • it
10
Eccellente
Pros:

tutto bellissimo, colazione eccezionale. Location pazzesca.

2026-08-03 • via Nuitee
2
2000 • extended_group • om
10
Very comfortable and smooth stay
Pros:

Staff was very friendly ,the view from the room and the bath very stunning , they also offer free bicycles and shuttle bus to old town

Cons:

Nothing

2026-07-25 • via Nuitee
D
Diego • solo_traveller • es
9
Pros:

El sitio alejado del centro es un sueño, paz y tranquilidad absoluta, a 10 minutos en grab del centro.

2026-07-24 • via Nuitee
C
celine • family_with_children • fr
9
Zen séjour
Pros:

Très bel établissement,calme, propre, personnel attentionné.

Cons:

Climatiseur bruyant

2026-07-22 • via Nuitee
E
Ekaterina • couple • ru
10
Pros:

Комната очень удобная и красивая! Сервис отличный. Персонал шел на встречу моим просьбам, за что огромное спасибо!
Территория приятная, выглядит ухожено и дорого. Завтрак тоже был достаточно хороший. А ванна у окна это отдельное удовольствие!

2026-07-22 • via Nuitee
T
Tolgahan • couple • tr
10
Harika bir konaklama!
Pros:

He şey çok güzeldi. Çalışanlar ilgiliydi, güler yüzlüydü. Sessiz ve sakin bir oteldi 22:30 saatine kadar havuz keyfini çıkarabilmek güzeldi. Yorgun bir günün ardından çok rahatlatıcı oluyordu

2026-07-22 • via Nuitee
K
Karoline • couple • de
9
Wunderschöner See und Pool
Pros:

Der Garten der Unterkunft mit Pool und Seerosensee ist der absolute Wahnsinn wunderschön
Ruhig und gut zum Enstpannen

Cons:

Die Zimmer sind ok

2026-07-20 • via Nuitee
H
Hening • solo_traveller • dk
8
Pros:

Det var hyggeligt og sødt personale

Cons:

Maden kunne være bedre ikke dårligt

2026-07-19 • via Nuitee
M
Martin • couple • cy
10
Super hotel , highly recommend
Pros:

Very cool hotel , nice chilled vibe , comfortable bed , good breakfast , extremely friendly staff

2026-07-18 • via Nuitee
M
Mehdi • family_with_children • fr
9
Pros:

La piscine, le cadre et le personnel surtout.

Cons:

Chambre un peu vieillot

2026-07-18 • via Nuitee
J
Jacob • couple • dk
10
Relaxation, clean, beautiful, great staff
Pros:

First of all it is a very beautiful, breathtaking property - super relaxing. The staff was absolutely amazing, very sweet and professional. We ended up prolonging our stay here with 3 additional nights. Highly recommended!

Cons:

Nothing

2026-07-16 • via Nuitee
M
Michele • couple • fr
1
2026-07-14 • via Nuitee
S
Stephane • couple • fr
5
Pros:

Garden view

Cons:

The restaurant so hot , no turn on the AC. Breakfast poor quality

2026-07-13 • via Nuitee
M
Montse • extended_group • es
8
Està molt bé pero cal delendre de transport sempre per desplaçar-se
Pros:

L’entorn

Cons:

L’aire condicionat de l’habitació era molt sorollós

2026-07-13 • via Nuitee
L
Lennert • couple • be
8
2026-07-13 • via Nuitee