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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Kid meals
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
DoubleTree By Hilton Chengdu Riverside offers air-conditioned rooms with modern amenities such as a minibar, safety deposit box, and private bathrooms. Guests can enjoy a comfortable stay with bed linen and towels provided in every room.
Convenient Location
Situated close to major attractions like Wenshu Monastery and Tianfu Square, this hotel provides easy access to explore Chengdu. With Chengdu Shuangliu International Airport just 26 km away, guests can conveniently reach the hotel and start their journey in the city.
Exceptional Services
From concierge services to organising tours, the hotel ensures a hassle-free stay for guests. Additionally, amenities like a fitness centre, free WiFi, and an on-site restaurant cater to the diverse needs of travelers.
Experience luxury and convenience at DoubleTree By Hilton Chengdu Riverside. Book your stay now for an unforgettable experience.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for CNY 300 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Room was fabulous with a great view
Hard to find the entrance after we were dropped off by DiDi
The friandly hotel staff was very helpful with making the booking and reservations for the local attractions. Also they were able to give recommendation for the visit at Chengdu.
Nothing that we didn't like
One of the best hotel, great room and view and very good breakfast.
Very good location food and lounge access was excellent with lots of little details
clean and big room
Breakfast was very good
We had pleasant stay with this hotel. Staff is very helpful and friendly, good for the value.
But the only thing is no swimming Poole, it didn’t bothered us too much as only one night.
Recommended.
The staffs when out of their way to help the hotel guests, when we hire a vehicle with the apps and the driver gone to the wrong pick up location, the staff help us contact the driver and even went out the hotel entrance to look for our ride. Since we have 5 pieces of luggage’s, three staffs came out of the hotel to help us load it to the vehicle. During our stay the concierge help us to make all our dinner and site seeing reservations. The cleaning lady even leave us a note after cleaning our room to welcome us and fulfill our request, a thumbs up to all the hotel staffs and we would like to stay in this hotel whenever we come back to Chengdu!
All good
Convenient Location and has good interaction with local residents
No good direction sign marking in public space. Example the local map at MRT station cannot find your hotel location. Not even your webpage has provide direction information on how to get to your hotel location.
Location is great with good restaurants nearby
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