Hotel White Grand Shimla-near ISBT bus stand- Fully Air Conditioner

Hotels
7.4 (63 reviews)
Link Road , Shimla , in

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Clean rooms
Good breakfast selection
Helpful staff
Cons:
No hot water
Room issues
Unresponsive service for amenities

Categories

Cleanliness
6.86
Bathroom was clean but there were issues with odor.
Service
8.33
Staff were friendly and helpful, but there were delays.
Location
8.87
Conveniently located near the bus station.
Room Quality
6.32
Room was downgraded and amenities not functioning.
Amenities
6.35
Lacked hot water and there were issues with TV.
Value for Money
6.81
Expensive for the average experience provided.
Food and Beverage
8.36
Good selection for breakfast and food ordered was well-prepared.
Overall Experience
7.33
Mixed feelings due to service and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:55

Property Description

Luxurious Accommodation
Experience comfort and elegance in our guest rooms equipped with modern amenities and stunning mountain views.

Convenient Location
Situated near ISBT bus stand, our hotel provides easy access to major landmarks and attractions in Shimla.

Delicious Dining Options
Enjoy a delicious buffet breakfast daily and indulge in mouthwatering dishes at our on-site restaurant and bar.

To book your stay at Hotel White Grand Shimla, visit our website or call us now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.4
Based on 63 reviews
Cleanliness: 6.86
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 6.35
Value for Money: 6.81
Food and Beverage: 8.36
Overall Experience: 7.33
G
Gangta • family_with_children • in
3
Pros:

Clean rooms

Cons:

No hot water
Tv not working, upon request they did not recharge, i guess they were expecting me to recharge
For hot water they provided me another room , so they degraded me from deluxe to another room.

2025-09-19 • via Nuitee
E
Elizabeth • extended_group • gb
6
Expensive and very average
Pros:

Conveniently located near the bus station
Staff helped us order a taxi in the morning

Cons:

No hot water even after 30 minutes of waiting.
No complimentary water, and sheets stained and old. Expensive for what you get.

2025-09-02 • via Nuitee
F
flashfalcon • family_with_children • in
7
2025-08-22 • via Nuitee
K
Kabal • couple • in
3
2025-08-02 • via Nuitee
S
Sorabh • family_with_children • in
8
2025-07-15 • via Nuitee
S
Sumit Kumar • family_with_children • in
6
2025-07-08 • via Nuitee
R
Rajan • family with young children • in
1
Bad
Cons:

Inspite of booking the room through booking.com and making a confirmation call from our end. Rooms were not made available and had to wait for more than an hour till they get the room arranged. Bathroom were clean but still it was smelly. They took an hour and had to make repeated calls for drinking water bottle and to send some bathroom freshner. It was not worth the money we spent for this stay.

2025-06-30 • via Nuitee
S
Singh • young couple • ch
10
Exceptional
Cons:

No wi fi

2025-06-26 • via Nuitee
H
Hamsa • young couple • in
9
Superb
2025-06-17 • via Nuitee
M
Mona • family with young children • gb
9
Pleasant stay :)
Pros:

The breakfast was buffet mostly and it was a fairly good selection. We ordered food for convenience and chef does a good job 👍🏼. All staff at the hotel greeted us and had a smile. Reception staff were extremely helpful in providing us tourist info and even arranging transport for us during our stay. Id be happy to stay in same room again next time.

Cons:

Unfortunately no wifi and asking staff to sort out tv channels to watch.

2025-06-15 • via Nuitee
A
Anonymous • family with young children • in
10
Exceptional
Pros:

Good

Cons:

Nice

2025-05-22 • via Nuitee
A
Anonymous • family with young children • in
10
Exceptional
2025-05-22 • via Nuitee
S
Shalini • family with young children • in
1
It was a bad experience. Never expected from booking.com
Pros:

Nothing. Neither location not services.

Cons:

There was nothing to be appreciated.worst experience.
Booking . Com you are requested to Please remove it from your list.
Tv didn't work inspite of telling several times.
Basic amenities like water was given after 4 reminders.

2025-04-14 • via Nuitee
R
Reddy • young couple • in
10
Exceptional
2025-04-14 • via Nuitee
K
Kesang • family with young children • np
10
Exceptional
2025-04-13 • via Nuitee
S
Shubham • young couple • in
9
Superb
2025-04-07 • via Nuitee
K
K. • family with young children • in
6
Iam not satisfied.
Cons:

Even though they claimed centrally heated it was not. At the time of booking they said pay at the property but later they sent a mail asking for 10% advance. Unfortunately I didn't see that message.when I arrived the property there was no booking in my name. After a confusion they arraged a room which was not up to my expectations. There was no heating kettle and coffe or tea bags. I had to ask them for that.

2025-03-21 • via Nuitee
M
Mor • young couple • il
10
Exceptional
2025-03-20 • via Nuitee
H
Harikrishnan • family with young children • in
10
Exceptional
2025-03-07 • via Nuitee
H
Harpinderjit • with friends • in
9
Superb
2025-03-04 • via Nuitee