Singita Classy - A Cozy Rustic Hideaway in Hanoi Old Quarter

Hotels
8.8 (824 reviews)
16H Đường Thành, Phường Cửa Đông, Quận Hoàn Kiếm , Hanoi , vn

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Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.26
Several reviews mention cleanliness issues with the room and bathroom.
Service
9.73
Staff were described as lovely and helpful in multiple reviews.
Location
9.77
Many reviews highlight the excellent location in the Old Quarter.
Room Quality
8.22
Room quality varies, with some guests enjoying their rooms and others having issues.
Amenities
8.75
Amenities like breakfast and balcony views were generally well-received.
Value for Money
8.71
Most guests felt they received decent value for the price paid.
Food and Beverage
8.76
Breakfast has been praised in multiple reviews.
Overall Experience
9.23
Many guests expressed general satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:43

Property Description

Luxurious Accommodation
Singita Classy Boutique Retreat & Travel offers air-conditioned rooms with modern amenities like flat-screen TVs and safety deposit boxes. Some rooms even feature a kitchen for added convenience.

Delicious Dining Options
Start your day with a scrumptious breakfast buffet or enjoy American, Vietnamese, or local cuisine at the on-site restaurant. Vegetarian options are also available upon request.

Convenient Location and Services
Located in the heart of Hanoi, this 4-star hotel is close to major attractions and offers services like room service, currency exchange, and bike rentals. The multilingual staff is ready to assist you with any needs.

Experience luxury and convenience at Singita Classy Boutique Retreat & Travel. Book now for an unforgettable stay in Hanoi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 824 reviews
Cleanliness: 7.26
Service: 9.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
S
Stijn • family_with_children • be
9
2026-03-14 • via Nuitee
A
A.H. VAN DE WERKEN • couple • nl
7
Ideaal in het centrum gelegen
Pros:

Centrale ligging

Cons:

Ontbijt

2026-03-13 • via Nuitee
Q
Quang • solo_traveller • gb
10
Pros:

Perfect property for its price.

2026-03-12 • via Nuitee
P
Petra Veronika • couple • de
10
Zentrale Unterkunft mit Flair.
Pros:

Das Frühstück über den Dächern von Hanoi und die zentrale aber dennoch vergleichsweise ruhige Lage.

2026-03-11 • via Nuitee
S
SOLOMON • solo_traveller • gb
10
To be honest the previous is an excellent location as well it’s a clean accommodation the rooms.are excellent good fac
Pros:

Excellent Big space Room , Clean , Tidy,

Cons:

Construction going on opposite the the previous Hotel, Noisy during the morning afternoons other wise the place is excellent

2026-03-10 • via Nuitee
C
Carole • family_with_children • fr
9
Pros:

Le personnel d accueil

Cons:

Ne pas pouvoir aller sur le rooftop quand on voulait .le petit déjeuner souvent il fallait réclamer la nourriture

2026-03-09 • via Nuitee
R
Rolf • family_with_children • de
9
2026-03-07 • via Nuitee
A
Anne • couple • au
6
Overall helped us to enjoy Hanoi.
Pros:

The help we were given.

Cons:

Some areas were old and needed upgrading, eg, the breakfast kitchen and bathrooms.
Some of the towels were old and frayed.

2026-03-03 • via Nuitee
J
Jeroen • family_with_children • au
8
Pros:

So close to everything train street is 2min walk away. The bed was super comfy and had great night sleep

Cons:

The shower could do with a good clean.

2026-03-02 • via Nuitee
C
Christiane • solo_traveller • de
8
Hanoi jederzeit wieder, wenn es so zentral ist.
Pros:

Das Hotel ist super gelegen. Man kann viel sehen, indem man durch die Altstadt läuft. Ob super Restaurants, Sehenswürdigkeiten oder auch der Nachtmarkt. Alles gut zu laufen. Ich mochte es sehr. Das Personal war sehr freundlich. Der Ausblick über die Stadt von der Frühstücksterrasse ist schön.

Cons:

Es gab Probleme mit doppelter Abbuchung, die ich ärgerlich fand.
Viele Städte in Asien haben Probleme mit Abwasser. Das riecht man, läßt sich aber nicht ändern. Das ist kein Problem des Hotels.

2026-03-02 • via Nuitee
C
Christine • family_with_children • be
7
Pros:

La situation etait parfaite et le personnel très agréable.

Cons:

J ai commis une erreur lors de ma reservation, j ai mis 1 nuit de trop. J ai demandé le remboursement rapidement, ce qui m a ete refusé, ce que j ai trouvé un peu radical, je trouve qu ils auraient pu faire un geste

2026-03-02 • via Nuitee
J
Jimmy • couple • fr
6
Bon emplacement mais bruyant
Pros:

Bon emplacement,

Cons:

Bruyant

2026-02-28 • via Nuitee
C
Caroline • family_with_children • au
8
2026-02-24 • via Nuitee
E
etienne • couple • fr
10
Nice place i recommand
2026-02-22 • via Nuitee
M
maree • solo_traveller • au
5
Pros:

The position.

Cons:

The roof top was advertised as a feature but it was closed through out the day

2026-02-22 • via Nuitee
G
Gerrit • solo_traveller • de
6
2026-02-13 • via Nuitee
R
Rassin • couple • nl
8
Pros:

Super leuk midden in old quarter
Vriendelijke medewerkers, Effin geen pure luxe 5ster plus maar alles zeer vriendelijk
En welgemeend

2026-02-11 • via Nuitee
M
Matthew & Brigitte • family_with_children • nl
8
Pros:

Heerlijk groot bed en perfecte locatie. Erg vriendelijk personeel.

Cons:

Eigenlijk niks ware het niet dat de vloer wel aan vervanging toe is.

2026-02-10 • via Nuitee
T
Thomas • solo_traveller • gb
7
Pros:

Great location and nice room

Cons:

Bathroom could have been a bit cleaner

2026-02-10 • via Nuitee
M
maria • couple • nl
7
2026-02-09 • via Nuitee