Axon Residence at Pavilion KLCC KL Tower view by KIMIRO

Hotels
7.8 (92 reviews)
Jalan Walter Granier Axon Residence , Kuala Lumpur , my

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Sanitized tableware & silverware
Invoice provided
See all facilities

Review Highlights

Pros:
Great location
Responsive service
Cons:
Lack of fridge
Cleanliness issues

Categories

Cleanliness
6.76
There were complaints about cleanliness, particularly regarding dirty windows and some kitchen items.
Service
8.73
Standard quality for this hotel tier, with some mention of responsiveness at check-in.
Location
9.27
The location is highly rated, being close to shopping malls and convenience stores.
Room Quality
7.72
While generally good, some reviews pointed out issues like small room sizes.
Amenities
6.75
Several mentions of missing amenities like a fridge and overcrowded pool.
Value for Money
6.21
Customers felt that the hotel was not worth the price, given the amenities offered.
Food and Beverage
8.76
No specific comments but standard for the hotel tier.
Overall Experience
8.23
Overall enjoyable stay, marred slightly by some inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:39

Property Description

Stunning Views of Kuala Lumpur
Enjoy breathtaking city views from the pool area and selected units at Axon Residence.

Family-Friendly Amenities
Featuring a children's playground and indoor play area, making it the perfect stay for families with kids.

Convenient Facilities
With free WiFi, parking, and an electric vehicle charging station on-site, our property ensures a hassle-free stay for all guests.

To indulge in these fantastic features and more, book your stay at Axon Residence at Pavilion KLCC KL Tower view by KIMIRO now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.8
Based on 92 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 6.75
Value for Money: 6.21
Food and Beverage: 8.76
Overall Experience: 8.23
H
HANI couple om
6
Nice location, but poor service, the room too small and the value wasn’t worth it,
Pros:

The property is located in good, busy area

Cons:

Non availability of fridge, it house keeping cleaning the property during the stay, the checkin & checkout timing is not convenient.

2025-12-19 via Nuitee
M
Minhatul extended_group bd
4
2025-09-16 via Nuitee
A
Achala family_with_children lk
4
Not worth the money
Pros:

Only the location. Very close by to main shopping malls (Pavilion, Fahrenheit, etc) walking distance to many convenience stores

Cons:

No fridge. Wifi connectivity and signal was very poor. Room was very very small and had only basic amenities.

2025-09-05 via Nuitee
G
Glenn solo_traveller au
8
Very enjoyable experience although the weather is hard to deal with.
Pros:

Room condition, View from window, shower and toilet good.

Cons:

Not having a small fridge for water and cold drinks since KL is soooo hot and humid every day.

2025-09-05 via Nuitee
J
JIANXUN family_with_children tw
9
2025-09-01 via Nuitee
I
isabel couple es
8
Impresiona!
Pros:

La piscina espectacular. La ubicación, al lado de Jalan Alor, el edificio chulisimo y super nuevo.

Cons:

La habitación un poco pequeña, pero para una o dos noches suficiente. Las vistas a la ciudad desde la cama son chulísimas, pero los cristales están muy sucios y las afea; entiendo que debe ser muy dificil limpiar los cristales de tremendo rascacielos.

2025-08-24 via Nuitee
E
Ewelina extended_group pl
10
Pros:

Everything was perfect, the room was cozy and clean. My friend was working on computer and the internet was perfect. The swimming pool is amazing

2025-08-23 via Nuitee
M
Murilo solo_traveller br
3
Inconvenient
Pros:

The view is nice

Cons:

They make you go out of your way to make a 200 ringgit deposit, very busy elevators takes so long, smelly shower

2025-08-22 via Nuitee
C
Cristobal couple es
10
2025-08-18 via Nuitee
F
Fatim Zara couple fr
8
Moyen
Pros:

Building bien situé, studio assez spacieux. Le Check-in et Check-out se fait rapidement. Le Mr qui remet les clés est très réactifs par message.

Cons:

Résidence bondé de monde malgré 5 ascenseurs a disposition c'est une grosse galère pour monter et descendre surtout aux heures de pointe. La piscine pas assez grande pour le monde elle est toujours bondé et ça ne donne pas envie (elle ferme a 20h c'est trop tôt). L'appartement en lui même manque d'un micro ondes c'est dommage. Sinon le linge de maison pas très propre idem pour la vaisselle mises a disposition elle été sale j'ai du acheter du vrai liquide vaisselle pour aller la laver celui mise a disposition ne lave rien. La sdb fonctionnelle mais il y a souvent des remontée d'odeurs d'égouts et canalisation. Le ménage et changement des serviettes n'est pas automatique il faut envoyer un message pour en faire la demande. Honnêtement j'en ai fait des appartements dans KL et ce n'est pas le meilleur le rapport qualité prix n'y est pas. Il est trop cher pour ce que c'est. Ils demandent une caution de 200 ringitt donc a prevoir. Le lit est trop petit c'est un 140 cm pour 2 grandes personnes c'est short. Dommage il est très bien situé.

2025-08-17 via Nuitee
C
Cara Hough solo_traveller au
1
Don't do this to yourself!
Cons:

I contacted the property prior saying I need a room with good wifi and did they have an adapter I could purchase or borrow.

The communication was extremely confusing one minute saying yes then no. Very unhelpful, not accommodating or happy or polite at all.

Completely overwhelming crowed and hot reception, extremely unfriendly rude male receptionist.

They want 200MR for deposit but only take cash refuse to take card, which in other peoples reviews they denied. They would only take cash, I had to go and get cash out after traveling for over 8 hours and they wouldn’t even let me check in to my room and put my bags down first even though I’d paid for the room.

The hallway to the elevator is like a hot cattle farm, sweating, packed, overcrowd. I read about the lifts and thought how bad can it be? Well I actually screamed out loud in frustration after no one showed me to my room, the absolutely nonsensical lift situation, the confusing security cards and unclear signage everywhere - it took me around 25mins of riding the lifts in no air conditioning tropical heat to actually find my room (After travelling for over 8 hours) .

urine stains on my toilet seat, I had to clean it when I got there.

There is no internet. I Had to cancel work meeting I told them about prior to arrival due to lack of internet connection

You can’t access basic pages, I had to apply for another visa online and it wouldn’t connect to the page I tried 10times via my laptop and phone. I went out to eat at the mall and accessed it fine there.

Honestly I would rather poke my own eyes out than ever come near this place again. Even if they offered me a free stay I would never ever, ever come back.

I know the staff will try to justify and wrote comments back but if you read trIPADvisor there comments are more truthful than most on here and will back this up!

2025-08-14 via Nuitee
M
Marianna couple it
6
Pros:

Posizione strategica, vista bellissima. Sistemazione semplice per chi non ha grandi pretese. Buon rapporto qualità prezzo.

Cons:

Code lunghe per prendere l’ascensore, scomodo scendere e salire.

2025-08-04 via Nuitee
C
chong couple my
6
Pros:

酒店就能看到kl tower 很漂亮

Cons:

有点小间 等电梯很久

2025-08-04 via Nuitee
A
Aziz young couple my
3
Poor
Cons:

They provided this damaged and torn towel when we checked in but while check-out, the staff told us that we did it and deducted 100 RM from our deposit. This was our second stay, and the staff second time did this to us.

2025-07-28 via Nuitee
A
Aziz young couple my
5
Passable
Cons:

We noticed this before check-in. This bedsheet was torn up before even we arrived. But they deducted 100 RM from our deposit. Shown this to staff, but he said he can’t help. Very disappointing.

2025-07-28 via Nuitee
T
Tarek solo traveller ma
6
Pleasant
2025-07-23 via Nuitee
J
Jin young couple sg
7
Good
Pros:

great location right behind Bukit Bintang area

Cons:

Car Park entrance and exit really bad at almost all hours esp on weekends
Paid parking v expensive for KL standard

2025-07-14 via Nuitee
F
Fifie family with young children bn
7
Overall good value for money!
Pros:

Overall great!

Cons:

The waiting for the elevator. But i guess expected since alot of rooms.

2025-06-18 via Nuitee
M
Marcellinus with friends my
8
Very good
2025-06-13 via Nuitee
K
Kumail solo traveller pk
10
Exceptional
2025-06-11 via Nuitee