Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Service
Food Quality
Breakfast Options
Cons:
Dated Rooms
Language Barrier at Front Desk

Categories

Cleanliness
8.5
Some reviews mention dated room facilities, indicating a need for updates.
Service
8.87
Staff is consistently described as helpful and friendly.
Location
9.1
Many reviews highlight a great location with good views.
Room Quality
8.25
Several reviews indicated that rooms need modernization.
Amenities
8.58
Generally seen as adequate, with good dining options.
Value for Money
8.64
Perceived as good value considering the service and location.
Food and Beverage
8.79
High-quality food with good breakfast options mentioned positively.
Overall Experience
8.87
Reviews are overwhelmingly positive with many comments on return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:54

Property Description

Luxurious Wave-like Architecture

River Views and Convenient Location
The Shangri-La Hotel Ningbo offers a prime location in the heart of the seaport city, with stunning views of 3 rivers. Just a short walk away from popular attractions like Tianyi Square and Heyi Avenue shopping area, guests can immerse themselves in the vibrant surroundings of Ningbo.

Elegant Rooms and Culinary Delights
Indulge in the spacious and air-conditioned rooms featuring floor-to-ceiling windows with city or river views. After a day of exploring, pamper yourself with massage therapies at the spa or savor exquisite dining options at Shang Palace, Yi Cafe, and Lobster Bar and Grill.

For a truly luxurious and convenient stay in Ningbo, book your experience at Shangri-La Hotel Ningbo today.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that the price of lunch on weekends differ from that on weekdays. Lunch price is not included in room rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 157 reviews
Cleanliness: 8.5
Service: 8.87
Location: 9.1
Room Quality: 8.25
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 8.79
Overall Experience: 8.87
J
Jonas extended_group br
9
2026-06-18 via Nuitee
M
Mohamed couple ma
10
2026-06-17 via Nuitee
Y
Yan solo_traveller se
9
Pros:

Breakfast was wonderful, lots of choices, freshly made. Especially included local seafood touch , great display too! Appreciate the freshly made noodles Ningbo style, good combination of international and local touch.

2026-06-17 via Nuitee
P
Patrick couple us
10
2026-06-15 via Nuitee
A
Andrei solo_traveller ro
9
2026-06-10 via Nuitee
Y
Yousef solo_traveller jo
9
2026-06-05 via Nuitee
K
Kloss solo_traveller au
9
Pros:

Excellent service and a wonderful stay.

A special thank you to Chief Concierge Lee Li at the front desk for his outstanding assistance with my return flight ticket issue. His professionalism, kindness, and willingness to go above and beyond were truly appreciated. I am especially grateful for taking the time to personally drive me to the airport, ensuring I arrived on time for my flight.

Thank you, Lee Li, for your exceptional service and genuine care. You made a stressful situation much easier and left a lasting positive impression.

Cons:

Very poor wifi service

2026-06-02 via Nuitee
A
Anthony extended_group gb
8
Satisfactory
Pros:

Good Room, good breakfast and good location. Staff where very friendly

Cons:

I think the choice of snacks in the club lounge could have been been better.

2026-05-31 via Nuitee
A
Abdulrahman solo_traveller iq
10
Pros:

جيد جدا

2026-05-29 via Nuitee
C
Cristhian solo_traveller co
6
Pros:

The area, the hospitality of the staff and the GYM very good Gym

Cons:

One major issue that many Chinese hotel chains seem to have is their lack of control over cigarette smoke. I was initially given a room that smelled very strongly of cigarettes. They moved me to another room, but the overall hotel environment still feels like it smells of cigarette smoke.

2026-05-29 via Nuitee
M
Majed solo_traveller lb
9
2026-05-28 via Nuitee
A
Altunay extended_group bg
1
Cons:

Tesis çok kötü Kafesi oda servisi yok kapatılmış
Giriş ve çıkış işlemlerini yaptırmak inanılmaz zor
Bu hotele insanları yönlendirmeyin.

2026-05-27 via Nuitee
extended_group tw
10
2026-05-26 via Nuitee
D
David couple es
9
2026-05-23 via Nuitee
𝑴𝑶𝑯𝑨𝑴𝑴𝑬𝑫 couple iq
9
2026-05-19 via Nuitee
L
Lisa extended_group us
10
Very happy and satisfy for this stay.
Pros:

The room is clean and all the staffs are very helpful.

Cons:

None

2026-05-14 via Nuitee
M
Margaret solo_traveller tw
8
Pros:

Concierge Young is the best! Reply my mail very efficiently and arrange the airport pickup in time.

2026-05-12 via Nuitee
T
tony couple au
10
2026-05-10 via Nuitee
W
Wei solo_traveller us
7
Great location with beautiful views but services can be improved
Pros:

The location of the hotel was great. The room had great views of the merging point of the three rivers.

Cons:

The floor wasn’t throughly cleaned. There were shells of sunflower seeds on the carpet. There were a lot of varieties of items for breakfast but none was of high quality. The plates and bowls were made of plastic.

2026-05-10 via Nuitee
A
Andrea Attilio couple it
10
2026-05-10 via Nuitee