Devine Beach Hotel, Westcliff Southend-On-Sea

Hotels
OYO Rooms
6.4 (636 reviews)
Manor Road 21-23 , Southend-on-Sea , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Close to the beach
Cons:
Dirty rooms
Uncomfortable beds
Poor service

Categories

Cleanliness
4.13
Several reviews point to dirty rooms and a lack of cleanliness.
Service
7.6
Mixed reviews indicate some helpful staff but issues with management and check-in delays.
Location
9.14
Consistently mentioned as a positive aspect, being close to the beach and convenient for transport.
Room Quality
5.59
Overall sentiment reflects dated and uncomfortable room conditions.
Amenities
6.12
Basic amenities mentioned, but issues with cleanliness and functionality raised.
Value for Money
5.58
Mixed reviews on value for the price paid; additional charges were noted.
Food and Beverage
6.53
Not explicitly mentioned, assigning target rating due to lack of specific feedback.
Overall Experience
6.5
Overall ratings are below average, indicating dissatisfaction with multiple aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:23

Property Description

Prime Location in Southend-on-Sea
Located just 2.6 km from Adventure Island and 2.5 km from Southend Pier, OYO Devine Beach Hotel, Westcliff Southend-On-Sea offers a convenient and exciting stay for guests looking to explore the vibrant attractions of the area.

Modern Amenities and Free WiFi
Experience comfort and connectivity with rooms equipped with a TV featuring free cable channels and complimentary high-speed WiFi throughout the property. Stay entertained and connected during your visit.

Nearby Attractions and Easy Airport Access
With popular points of interest like South Essex College and Southend Central Library in close proximity, as well as easy access to London Southend Airport just 4.3 km away, OYO Devine Beach Hotel is the perfect choice for both leisure and business travelers.

Book your stay at OYO Devine Beach Hotel, Westcliff Southend-On-Sea now for an unforgettable experience.

Important information:

Onsite parking is very limited and is on a first come, first served basis.
Booking Fee: This amount is charged to cover the cost of services like 24/7 customer support, technology tools, and guest promotions. The booking fee is charged upon confirmation of booking

Instructions for Contactless Self Check-in:

To ensure a seamless check-in experience at our contactless property, please take note of the following information to receive your Access Codes prior to your arrival:

1. Valid Mobile Number:
- Please provide a valid mobile number during the booking process.
- All communication from the property will be sent to you via WhatsApp or text a few days before your check-in date.

2. Payment:
- Any outstanding payment for the rooms will be charged to your payment card before your check-in date.
- This ensures a smooth check-in process and allows us to prepare for your stay.

3. Credit Card Authorization:
- For your convenience and to cover any incidentals or damages during your stay, we kindly request your credit card details.
- A secure link will be provided before your check-in date to safely save your card information.

4. Online Check-in:
- As a contactless self-check-in property, please complete the online check-in form once received on WhatsApp or Text with your valid ID card before arrival.
- This will expedite the check-in process and enable us to provide you with the necessary access codes.

5. Arrival & Departure Time:
- Access codes to your room will be activated at the standard check-in time of the property and deactivated at the standard check-out time.
- To assist you better, please inform us in advance of your expected arrival and departure time.

6. Booking Fee:
- A booking fee is charged upon confirmation of your reservation.
- This fee covers essential services such as 24/7 customer support, advanced technology tools, and guest promotions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 636 reviews
Cleanliness: 4.13
Service: 7.6
Location: 9.14
Room Quality: 5.59
Amenities: 6.12
Value for Money: 5.58
Food and Beverage: 6.53
Overall Experience: 6.5
I
Ilbegi solo_traveller gb
10
2026-02-12 via Nuitee
B
Billy solo_traveller gb
1
Pros:

Nothing

Cons:

No staff to help full of drunks sitting around hovering outside .
No parking
Room was mouldy and bed was dodgey .
Felt like i was living rough

2026-02-12 via Nuitee
G
Gargin couple gb
1
Pros:

Nothing

Cons:

The bed was broken, people in other rooms were loud, dirty room, smelly, and found old sex toys from previous guests, do not stay here

2026-02-10 via Nuitee
K
Kevin solo_traveller gb
5
2026-02-10 via Nuitee
N
nicky solo_traveller gb
8
2026-02-09 via Nuitee
J
Joenderson couple gb
10
2026-02-09 via Nuitee
A
Abiodun solo_traveller gb
8
2026-02-08 via Nuitee
B
Bruce solo_traveller gb
4
2026-02-08 via Nuitee
E
Emefa couple gb
6
Good and affordable
Pros:

Staff support and response

Cons:

The bed making a lot of noise and the room sometimes cold

2026-01-23 via Nuitee
S
Stuart solo_traveller gb
1
Pros:

The manager wrote down my bank card details and kept the paper he wrote them on. After me staying a few days and after a disagreement over a checkout time, he told me that he physically wrote my bank card details down and would keep them.

Cons:

Manager cannot be trusted. Showers work intermittently.

2026-01-20 via Nuitee
S
Stephen solo_traveller gb
7
Pros:

Ideal for the station and for me the Cliff Pavilion to see Australian Pink Floyd. Off road parking in a quiet location.

Cons:

It’s managed remotely although I did see a lady who worked there. It just takes a bit of adjustment that’s all.

2026-01-19 via Nuitee
D
Danielle family_with_children gb
1
Please see my photo attached of my child sat on the stairs outside the room
Pros:

We did NOT stay in this property. We checked in all fine. The door was open and we settled in. We were told we were early to check in so offered to leave if that was needed- no issue. The woman said it was fine so we went about our day. Then we came back after being at the beach as our son- 4 years old needed to eat, have a shower, change of clothes and have his medication as he has medical needs. The door was locked and the code to our room was not working. So we had to call the woman on the calling system downstairs. She was rude. Dismissive and told us our son wasn’t her problem and she doesn’t care. My son was cold, wet and needed his meds and she didn’t care. She said this is what happens when people early check in. IF she had told us this we would have brought what we needed with us or not left the property till after 2. But she didn’t. She said she would come there but would be while. We could NOT wait that long. So we pushed the door open and grabbed our belongings and left as soon as we could. I’ve never met anyone so disrespectful. We were along way from home and did not feel comfortable staying here. It is disgusting and I hope something changes and children are not allowed. I have requested a refund from booking. Con

Cons:

We did NOT stay in this property. We checked in all fine. The door was open and we settled in. We were told we were early to check in so offered to leave if that was needed- no issue. The woman said it was fine so we went about our day. Then we came back after being at the beach as our son- 4 years old needed to eat, have a shower, change of clothes and have his medication as he has medical needs. The door was locked and the code to our room was not working. So we had to call the woman on the calling system downstairs. She was rude. Dismissive and told us our son wasn’t her problem and she doesn’t care. My son was cold, wet and needed his meds and she didn’t care. She said this is what happens when people early check in. IF she had told us this we would have brought what we needed with us or not left the property till after 2. But she didn’t. She said she would come there but would be while. We could NOT wait that long. So we pushed the door open and grabbed our belongings and left as soon as we could. I’ve never met anyone so disrespectful. We were along way from home and did not feel comfortable staying here. It is disgusting and I hope something changes and children are not allowed. I have requested a refund from booking. Con

2026-01-19 via Nuitee
L
Lisa couple gb
1
Dirty felt had to wipe feet on way out rather than on way in
Pros:

Location

Cons:

Everything else

2026-01-19 via Nuitee
M
Mihaela solo_traveller gb
10
Pros:

perfect location

Cons:

everything was perfect

2026-01-19 via Nuitee
C
Colin extended_group gb
5
For a company that deals in hotels, they’re not very good at it
Pros:

Not much

Cons:

Maybe not double book our room, I follow all the instructions to get in room, to find someone already in it, which lead to a confrontation

2026-01-19 via Nuitee
J
Joel solo_traveller gb
8
2026-01-19 via Nuitee
E
Elza couple gb
5
Doesn’t worth the price. Overpriced.
Pros:

The bed only as it was comfortable.
The location is also good.

Cons:

The hotel is old ( looks like more a shared house) room is too old, doesn’t matches with the photos on the website. The bathroom is a small cubicle with air cabinet’ door that we can see through! Doesn’t have hair dryer, no shampoo only a small soap . The room was too hot, didn’t have air conditioning or fan. We complained and they brought a fan for us. The staff were helpful.
Overpriced. We paid £75 per night we stayed 2 nights.

2026-01-19 via Nuitee
P
Paul solo_traveller gb
10
2026-01-12 via Nuitee
C
Carl solo_traveller gb
1
Get small print explained before booking here
Pros:

Booking in process without a staff member and WhatsApp links

Cons:

Never got a chance to get room with a confirmed booking via PayPal

2026-01-08 via Nuitee
N
Nicola couple gb
1
2026-01-05 via Nuitee