FREE Extra Guest. Heart of Birmingham City Centre

Hotels
5.9 (326 reviews)
Flat 6 18 Rawlings street , Birmingham , gb

Facilities

Non-smoking rooms
Terrace
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Proximity to city center
Access to kitchen and fridge
Cons:
Cleanliness issues
Unsafe environment
Unprofessional service

Categories

Cleanliness
3.56
Multiple reviews highlighted significant cleanliness issues, including filthy rooms and unclean bedding.
Service
7.03
Some guests reported unprofessional service and lack of responsiveness to complaints.
Location
8.57
Several reviews noted the proximity to the city center as a positive aspect.
Room Quality
4.52
Rooms described as dirty and poorly maintained, with issues such as stains and broken fittings.
Amenities
5.55
Basic amenities provided but not well-maintained or adequately cleaned.
Value for Money
6.01
Affordable pricing mentioned, but quality not meeting expectations based on reviews.
Food and Beverage
5.56
Not specifically mentioned in reviews, but standard expectations for this hotel type are reasonable.
Overall Experience
6.43
Mixed reviews indicate that while some aspects were positive, overall experiences were marred by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:55

Property Description

Luxurious Stay in the Heart of Birmingham City Centre

Convenient Location: Located near major attractions such as Arena Birmingham and The ICC-Birmingham, our property is perfect for exploring the vibrant city of Birmingham.

Modern Amenities: Enjoy free WiFi and a terrace during your stay. Some units even feature a balcony for a relaxing outdoor experience.

Nearby Attractions: Explore Birmingham easily with popular spots like Gas Street Basin, Library of Birmingham, and Symphony Hall just a stone's throw away.

Experience comfort and convenience at FREE Extra Guest. Heart of Birmingham City Centre. Book your stay now!

Important information:

Silence after 23:30 hrs until 7:00. Our decibel yards installed in your room will notify our patrolling security about any noise and will come to the property to either warn or escort you out. Accommodations is shared but you get to have your very own private bedroom entirely. Please refer to your SMS text messages or email after reservation for the accommodations guide.

Silence from 23:30 hrs until 7:00. Our decibel yards installed in your room will notify our patrolling security of any noise and will come to the property to either warn or escort you out. Please check your SMS text messages or email after reservation for the accommodations guide.This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 09:00 AM

Location

Guest Reviews

5.9
Based on 326 reviews
Cleanliness: 3.56
Service: 7.03
Location: 8.57
Room Quality: 4.52
Amenities: 5.55
Value for Money: 6.01
Food and Beverage: 5.56
Overall Experience: 6.43
K
Kelechi solo_traveller gb
1
Pros:

The location is close to my office

Cons:

The house is very dirty and look abandoned. The host trying his best to sort things out such as heating etc. No microwave host said it was stolen.

2026-04-02 via Nuitee
M
Mark couple gb
10
2026-03-30 via Nuitee
K
Kamal couple gb
1
2026-03-22 via Nuitee
O
Olufemi solo_traveller gb
7
Comfortable and secure stay
Pros:

The owner's friendliness
Friendly and make clients comfortable

2026-03-19 via Nuitee
M
marlon gabriel solo_traveller id
8
2026-03-18 via Nuitee
S
Somtochukwu couple gb
10
2026-03-17 via Nuitee
A
Adeyemo solo_traveller gb
8
Good place
Pros:

Location.amenities

Cons:

Some noisy neigbour

2026-03-14 via Nuitee
B
Bazi01 couple gb
6
2026-03-09 via Nuitee
C
Chris solo_traveller gb
1
Foul, disgusting, smelt terrible, didnt stay
Pros:

Nothing, didnt stay here, requested full refund and so far no response,

Place was filthy, stunk like a brewery and of drugs,

Arrived and within 5 minutes (literally) I upped and left

Cons:

See above, honestly the worst place i have ever stayed using booking.com
Save the money and sleep on the streets

SEVERELY UNKEPT PROPERTY

More comfort on the streets literally.

2026-03-08 via Nuitee
C
Curtis couple gb
1
If I could pick this place again I wouldn’t
Pros:

Nothing couldn’t use the shower the room was cold the window was completely hanging off the hinges

Cons:

Everything

2026-03-05 via Nuitee
B
Bazi01 couple gb
6
2026-03-02 via Nuitee
M
Monica solo_traveller gb
1
Not very nice
Pros:

Nothing

Cons:

Unclean, bed was slept on and windows don’t open or tv didn’t work, beds were super uncomfortable that I didn’t stay the night

2026-02-26 via Nuitee
R
Rahul couple gb
1
Pros:

Poor service, untidy, not safe for family, children

Cons:

Completely bad

2026-02-24 via Nuitee
F
Firouzadeh couple gb
5
2026-02-14 via Nuitee
K
Khamroev couple gb
10
Pros:

Comfortable

Cons:

Nothing

2026-02-09 via Nuitee
K
Khamroev couple gb
10
Pros:

Comfortable

Cons:

Nothing

2026-02-08 via Nuitee
T
Tesfay couple gb
2
Pros:

Location was good but bunk beds and the flat smelled like a heavy cigarette smoke and no towels are provided. Also the bedding was not clean

Cons:

Bunk bed
Dirty over all

2026-01-31 via Nuitee
N
Nicholas solo_traveller za
1
2026-01-31 via Nuitee
R
Rowson couple gb
8
2026-01-25 via Nuitee
B
Bharath kumar couple gb
1
2026-01-20 via Nuitee