ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Hotels
•
Luxury Collection
9.1 (790 reviews)
21, Galle Face Centre Road , Colombo , lk

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Spacious rooms
Amazing breakfast
Cons:
Poor room service
Chaotic New Year’s Eve party

Categories

Cleanliness
9.11
Overall cleanliness was noted as very good across multiple reviews, with prompt room service and upkeep.
Service
9.58
Exceptional service highlighted in reviews, especially regarding the attention to detail for special occasions.
Location
9.12
Location praised for its convenience and proximity to attractions.
Room Quality
9.07
Rooms were described as exceptional and spacious, providing good comfort.
Amenities
9.1
Amenities such as a nice pool and excellent breakfast buffet were frequently praised.
Value for Money
9.06
Guests noted it was a valuable experience for the cost of the stay.
Food and Beverage
8.61
Breakfast was deemed excellent, though there were suggestions for more variety.
Overall Experience
9.18
Overall experience rated highly, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:00

Property Description

Luxurious Accommodation
Indulge in 5-star luxury with air-conditioned rooms, flat-screen TVs, and elegant decor. Some rooms even offer a fully equipped kitchenette for added convenience and comfort.

Dining Experience
Savor a delightful dining experience with a choice of buffet, continental, and Full English/Irish breakfast options. The restaurant serves a variety of cuisines including American, Cantonese, and Chinese, with special dietary requests catered to.

Convenient Location
Explore nearby attractions like Galle Face Beach and Kollupitiya Beach, all within reach from the hotel. Benefit from airport transfers and a tour desk for a seamless travel experience.

Book your stay at ITC Ratnadipa, a Luxury Collection Hotel, Colombo for an unforgettable experience.

Important information:

Estimated totals may vary to the actuals when paid in Local currency.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    People 7 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 790 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.12
Room Quality: 9.07
Amenities: 9.1
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.18
R
Ramasamy • couple • in
6
2026-03-28 • via Nuitee
K
Kaide • couple • au
10
Home away from home
Pros:

Everything! Sewni really looked after us and ensure our stay was nothing short of exceptional. We had the best time and would absolutely go back in a heart beat.

Cons:

N/A

2026-03-28 • via Nuitee
A
Almut • solo_traveller • de
8
Pros:

Super Lage, moderne schöne Ausstattung

2026-03-26 • via Nuitee
J
Justin • family_with_children • in
6
2026-03-26 • via Nuitee
P
Pradeep • couple • us
6
Quality of food was pathetic (dinner & breakfast).
Pros:

Location

Cons:

Quality of room (specially dresser lights issues) . Staff needs to be trained. Long waiting to check in & check out.

2026-03-25 • via Nuitee
J
Justin • family_with_children • in
8
2026-03-24 • via Nuitee
M
Mantheo • family_with_children • al
10
2026-03-24 • via Nuitee
R
Rajesh • family_with_children • qa
10
Modern building, authentic food and great staff
Pros:

Great facility, superb staff and excellent restaurants

2026-03-22 • via Nuitee
K
Kumar • family_with_children • in
9
2026-03-21 • via Nuitee
M
Monika Ganeshan • family_with_children • lk
10
Pros:

Love the stay with them

2026-03-21 • via Nuitee
N
Nilakshan • couple • au
10
2026-03-20 • via Nuitee
N
Nilakshan • family_with_children • au
10
2026-03-20 • via Nuitee
D
Dakshina • couple • au
10
2026-03-19 • via Nuitee
R
Raman • solo_traveller • in
10
Pros:

Everything

Cons:

Nothing

2026-03-18 • via Nuitee
J
justyna • family_with_children • pl
8
2026-03-18 • via Nuitee
K
Khaydar • couple • om
10
Pros:

Quality of the hotel, the service and attention to details is very high

2026-03-15 • via Nuitee
K
Kishan • couple • nl
9
Uitstekend
Pros:

Uitstekend personeel, mooie ruime en moderne kamers.

Cons:

Wij hadden jammer genoeg een kamer met een rook geur, waar wij een aantal keren over moesten klagen voordat er actie werd ondernomen.

2026-03-14 • via Nuitee
M
Max • solo_traveller • se
9
2026-03-13 • via Nuitee
C
Caroline M. • family_with_children • fr
10
Superbe hôtel
Pros:

Tout était parfait ! Le personnel, la chambre, la piscine, l’incroyable petit déjeuner et proche d’un mall pour le shopping

Cons:

Rien

2026-03-13 • via Nuitee
V
Viviana • family_with_children • gb
10
Best hotel in Colombo
Pros:

The best hotel in Colombo. We stayed twice during our trip to Sri Lanka, and would probably travel back to Colombo just to stay at this hotel again. Excellent service from the staff who is genuinely caring and nice, beautiful and spacious rooms, many different options for dinning, and a very beautiful and relaxing pool area.

Cons:

Everything was great.

2026-03-11 • via Nuitee