Hotel Pompaelo Plaza del Ayuntamiento & Spa

Hotels
8.6 (3759 reviews)
Plaza Consistorial 3 , Pamplona , es

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and comfortable rooms
Cons:
Inconsistent room quality
Breakfast needs improvement

Categories

Cleanliness
8.43
Room cleanliness was generally mentioned positively, but one review noted the need for better quality in bedding.
Service
8.9
Several reviews highlighted the courteous and helpful nature of the staff.
Location
9.14
Location was frequently praised for being central and convenient for exploring the city.
Room Quality
8.49
Generally good but some found the mattress too hard or room sizes small.
Amenities
8.32
Spa access and breakfast quality received mixed feedback; improvements needed.
Value for Money
8.58
Noted as generally good, though some felt it could be better with improved bedding.
Food and Beverage
8.23
Feedback on breakfast was mixed, with room for improvement highlighted.
Overall Experience
8.7
Overall satisfaction was high, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:09

Property Description

Luxurious Accommodation with City Views
Hotel Pompaelo Urban Spa offers a unique stay in a historic building overlooking the City Hall. The air-conditioned rooms provide stunning city views, flat-screen TVs, and modern bathrooms with free toiletries.

Relaxation at Urban Spa
Indulge in ultimate relaxation at the on-site urban spa featuring a sauna, Turkish bath, ice fountain, and a variety of beauty treatments. Unwind and rejuvenate in a tranquil setting after a day of exploring the city.

Gastronomic Delights and Sky Bar
Savor delicious pintxos and tapas at the gastro-pub or head to the Sky Bar for expertly crafted cocktails with panoramic views. Enjoy a culinary journey without leaving the hotel premises.

Experience luxury and comfort at Hotel Pompaelo Urban Spa. Book your stay now for an unforgettable getaway.

Important information:

Please note that the parking is closed from 05 until 14 July.

Please note that the spa is not included and must be reserved in advance.

Please note that the spa is open during the following days and hours:
- Monday to Saturday: from 10:00 to 20:00
- Sundays: from 09:30 to 13:30.This property is located in a pedestrian-only zone.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 3759 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.14
Room Quality: 8.49
Amenities: 8.32
Value for Money: 8.58
Food and Beverage: 8.23
Overall Experience: 8.7
N
Navas Moreno • solo_traveller • es
10
2026-08-08 • via Nuitee
M
Manuel • solo_traveller • es
9
Pros:

Excelente ubicación y atención.

2026-08-07 • via Nuitee
A
Antonio Javier • couple • es
10
Genial!!
Pros:

Todo fue genial!! Sin duda siempre volveré a este hotel.

Cons:

Nada!!

2026-08-07 • via Nuitee
S
Sonia • family_with_children • es
9
Ubicación perfecta
Pros:

Temiamos el ruido al estar junto a la pza. Ayto pero la insonorización es perfecta. Estuvimos genial.

2026-08-06 • via Nuitee
J
Juan carlos • couple • es
8
2026-08-06 • via Nuitee
A
ANA MARIA • couple • ve
8
la ubicacion es extraordinaria, tienes todo a mano, practicamente andando se llega a todas partes!!.
Pros:

UBICACION!!

Cons:

La presion del agua !! quizas porque estabamos en la 5ta planta que es la ultima.

2026-08-06 • via Nuitee
F
Francisco • family_with_children • es
10
2026-08-05 • via Nuitee
B
Burgoa • couple • ar
7
2026-08-05 • via Nuitee
E
ELENA • solo_traveller • es
9
2026-08-05 • via Nuitee
M
Mirella • solo_traveller • it
10
2026-08-04 • via Nuitee
S
SUSANA M. • couple • es
8
2026-08-04 • via Nuitee
T
TRICAZ MORAGAS • solo_traveller • es
9
2026-08-04 • via Nuitee
M
manon • couple • fr
10
Pros:

Très bien situé et très confortable

2026-08-04 • via Nuitee
G
Genevieve • couple • fr
10
2026-08-04 • via Nuitee
S
Sabina • extended_group • it
9
Pros:

Struttura pulita, accogliente, personale gentilissimo. Posizione eccellente, parcheggio a 300 mt.

2026-08-03 • via Nuitee
E
Elena • couple • es
9
Ideal para pasar unos días en Pamplona
Pros:

Ubicación, comodidad, limpieza, sobre todo la ubicación, mejor imposible

Cons:

Me gustó todo

2026-08-03 • via Nuitee
F
Francisco • solo_traveller • es
10
2026-08-02 • via Nuitee
V
Vanessa • couple • es
10
Estupenda repetiremos
Pros:

Muy céntrico

Cons:

Nada

2026-08-02 • via Nuitee
J
Juan luis • solo_traveller • es
10
Pros:

La TV era enorme

Cons:

Podrían poner una esponjita

2026-08-02 • via Nuitee
F
Federico • solo_traveller • it
9
Pros:

La sua collocazione in pieno centro città storica è la vera forza di questo hotel. Poi i servizi sia la pulizia in camera che quella della colazione ottimi e impeccabili. Prezzo buono rispetto alla qualità dei servizi, direi che è un ottimo hotel consigliabile per girare e conoscere la città.

2026-07-25 • via Nuitee