Schweizerhof Zermatt - a Small Luxury Hotel

Hotels
9.1 (1018 reviews)
Bahnhofstrasse 5 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful views
Cons:
Some negative comments on breakfast variety
Pool area not ideal

Categories

Cleanliness
8.94
Overall cleanliness was generally praised with mentions of 'lovely, clean' and 'very clean and relaxing.'
Service
9.22
Several reviews highlighted helpful and friendly staff.
Location
9.56
The hotel is consistently praised for its excellent location near the train station and stunning views.
Room Quality
9.21
Rooms were described as spacious and well-decorated with great views.
Amenities
9.04
Amenities such as the spa were noted as relaxing, though some areas were mentioned as being less appealing.
Value for Money
8.7
Standard quality for this hotel tier, with some comments on value relative to cost.
Food and Beverage
8.84
Breakfast was highlighted as delicious with variety, but one review suggested more choices could be offered.
Overall Experience
9.31
Overall experience reflects high satisfaction, with multiple reviews indicating a favorite among travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:53

Property Description

Luxurious Accommodation with Mountain Views

The Hotel Schweizerhof in car-free Zermatt offers a premium experience with three restaurants, concierge service, and free WiFi. Most rooms and suites feature balconies with breathtaking Matterhorn views.

Dining and Entertainment

Indulge in cocktails at the lobby bar or savor international cuisine at the open kitchen while enjoying live DJ performances.

Wellness and Recreation

Relax in the indoor pool, fitness center, jacuzzi, sauna, and steam bath. Host events in the conference rooms or explore the nearby railway and Gornergratbahn stations. Additionally, enjoy the private kids club, ski facilities, and rental services.

Book your stay at Hotel Schweizerhof for an unforgettable mountain getaway.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 15 years old stay for CHF 100 per person per night when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    Children from 9 years old to 15 years old stay for CHF 100 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.1
Based on 1018 reviews
Cleanliness: 8.94
Service: 9.22
Location: 9.56
Room Quality: 9.21
Amenities: 9.04
Value for Money: 8.7
Food and Beverage: 8.84
Overall Experience: 9.31
C
Christine • solo_traveller • us
10
Outstanding
Pros:

Location, food, breakfast, all amazing

Cons:

Nothing

2026-04-05 • via Nuitee
M
mauricio • family_with_children • br
8
2026-04-01 • via Nuitee
G
Grant • couple • gb
9
2026-03-29 • via Nuitee
V
virginie • couple • fr
8
2026-03-28 • via Nuitee
A
Alexey • family_with_children • ru
10
Pros:

One of the greatest room services I have seen

2026-03-26 • via Nuitee
E
Elena • couple • cz
10
Pros:

Everything was cool

2026-03-26 • via Nuitee
E
Egor • couple • ch
10
2026-03-23 • via Nuitee
H
hans-juergen • couple • de
5
2026-03-22 • via Nuitee
L
Lesa • couple • au
10
Pros:

Just about everything was fantastic staff and facilities

2026-03-17 • via Nuitee
G
geoffrey • couple • gb
8
2026-03-16 • via Nuitee
L
Louise • couple • gb
8
A great hotel with amazing staff. Great restaurants and centre of town. Quiet but lively.
Pros:

Staff, restaurants.

Cons:

Thought it was pricey.

2026-03-13 • via Nuitee
N
Nuriya • family_with_children • kz
10
Pros:

Breakfast was very good. Location is fantastic.
Very convenient that you can buy ski passes at recepetion, rent the equipment in the hotel.

2026-03-11 • via Nuitee
N
Nikita • couple • za
10
2026-03-10 • via Nuitee
R
Ruth & Frank • couple • ch
8
2026-03-10 • via Nuitee
T
Tikitof • couple • ch
10
Accueil exceptionnel pour les chiens, tant dans les "goodies" proposés que pour les services.
Pros:

Bien fourni, avec une heure de fermeture suffisamment tardive pour ne pas être obligé de se lever tôt

Cons:

Viennoiseries pas assez diversifées, même si les divers pains tranchés l'étaient.

2026-03-09 • via Nuitee
T
Tom • couple • au
10
2026-03-07 • via Nuitee
M
Masayo • solo_traveller • ch
7
Convenient short stay
Pros:

The prime location

Cons:

Overpriced for the facility

2026-03-07 • via Nuitee
N
Nikita • couple • za
10
2026-03-07 • via Nuitee
A
Ana Paola • couple • br
9
2026-03-06 • via Nuitee
J
John • solo_traveller • us
10
I will definitely return & recommend the Schweizerhof Zermatt to anyone!
Pros:

Location, bar/restaurant, ski rental services & locker accommodation. Overall the staff was amazing!

2026-03-06 • via Nuitee