Schweizerhof Zermatt - a Small Luxury Hotel

Hotels
9.1 (1018 reviews)
Bahnhofstrasse 5 , Zermatt , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful views
Cons:
Some negative comments on breakfast variety
Pool area not ideal

Categories

Cleanliness
8.94
Overall cleanliness was generally praised with mentions of 'lovely, clean' and 'very clean and relaxing.'
Service
9.22
Several reviews highlighted helpful and friendly staff.
Location
9.56
The hotel is consistently praised for its excellent location near the train station and stunning views.
Room Quality
9.21
Rooms were described as spacious and well-decorated with great views.
Amenities
9.04
Amenities such as the spa were noted as relaxing, though some areas were mentioned as being less appealing.
Value for Money
8.7
Standard quality for this hotel tier, with some comments on value relative to cost.
Food and Beverage
8.84
Breakfast was highlighted as delicious with variety, but one review suggested more choices could be offered.
Overall Experience
9.31
Overall experience reflects high satisfaction, with multiple reviews indicating a favorite among travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:53

Property Description

Luxurious Accommodation with Mountain Views

The Hotel Schweizerhof in car-free Zermatt offers a premium experience with three restaurants, concierge service, and free WiFi. Most rooms and suites feature balconies with breathtaking Matterhorn views.

Dining and Entertainment

Indulge in cocktails at the lobby bar or savor international cuisine at the open kitchen while enjoying live DJ performances.

Wellness and Recreation

Relax in the indoor pool, fitness center, jacuzzi, sauna, and steam bath. Host events in the conference rooms or explore the nearby railway and Gornergratbahn stations. Additionally, enjoy the private kids club, ski facilities, and rental services.

Book your stay at Hotel Schweizerhof for an unforgettable mountain getaway.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 15 years old stay for CHF 100 per person per night when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    Children from 9 years old to 15 years old stay for CHF 100 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.1
Based on 1018 reviews
Cleanliness: 8.94
Service: 9.22
Location: 9.56
Room Quality: 9.21
Amenities: 9.04
Value for Money: 8.7
Food and Beverage: 8.84
Overall Experience: 9.31
J
Jungblut • solo_traveller • de
9
2026-05-08 • via Nuitee
T
tommaso • family_with_children • it
8
Pros:

ottima colazione, arredamento aree comuni e stanza, posizione hotel

Cons:

orari spa da estendere alla mattina

2026-05-07 • via Nuitee
P
Pekka • couple • fi
8
2026-05-04 • via Nuitee
S
Simon • solo_traveller • mc
8
Pros:

Great location
Super restaurant bar
Good value
Big room

Cons:

Room got so hot we had to sleep with the windows open and even then it was hot

2026-05-04 • via Nuitee
T
Tim • solo_traveller • us
10
2026-05-03 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Excellent all around. Wonderful breakfast with an equally amazing staff!

2026-05-03 • via Nuitee
V
Virginia • couple • ch
10
2026-05-03 • via Nuitee
W
Wiranya • solo_traveller • ch
10
Pros:

ใกล้สถานีรถไฟเยี่ยมมากคะ

2026-05-03 • via Nuitee
M
Marie Claude • extended_group • fr
9
Sympa et convivial
Pros:

Situation centrale

2026-05-02 • via Nuitee
J
Johann • couple • ch
10
2026-05-01 • via Nuitee
J
Jamie • solo_traveller • gb
10
2026-05-01 • via Nuitee
M
Maria • solo_traveller • br
10
2026-04-30 • via Nuitee
P
Priyanka • couple • gb
10
2026-04-28 • via Nuitee
O
OLGA • couple • ch
10
2026-04-28 • via Nuitee
O
OLGA • couple • ch
10
2026-04-28 • via Nuitee
F
Fernando • couple • br
10
2026-04-26 • via Nuitee
C
César • family_with_children • br
10
Perfect family stay ina perfect place and in a relaxing and cozyb
Pros:

Everything. Amazing village, very nice hotel and an exceptional experience with all hotel staff since the room maker till the manager. The breakfast is amazing, a lot of options and also a coffe and egg menu.3/

Cons:

Everything was great.

2026-04-19 • via Nuitee
J
Jim • solo_traveller • sg
10
2026-04-19 • via Nuitee
E
Emma • solo_traveller • gb
9
Pros:

Great breakfast buffet

2026-04-19 • via Nuitee
C
Cecilia • couple • ch
9
Schönes modernes Hotel mit gutem Restaurant
Pros:

Sehr schönes Hotel, und zu der Zeit, in der wir es besucht haben, war der Preis sehr fair.
Das gesamte Personal war sehr freundlich (manchmal vielleicht sogar ein bisschen zu freundlich).
Alles war sauber und ordentlich, und das Hotel ist sehr modern. Auch der SPA-Bereich sehr schön.

Cons:

Nicht

2026-04-18 • via Nuitee