Atour Hotel Nanjing East Road The Bund

Hotels
8.5 (727 reviews)
No. 105 Fuzhou Road, Huangpu District , Shanghai , cn

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noisy rooms
Limited gym equipment
Language barrier with staff

Categories

Cleanliness
8.25
Generally clean, but some mentioned odors in rooms.
Service
9.25
Staff were friendly and helpful, though communication in English was a challenge.
Location
9.25
Excellent location, easily accessible to tourist attractions.
Room Quality
7.75
Rooms were described as small with some noise issues.
Amenities
7.75
Fitness facilities were lacking and breakfast area could be chaotic.
Value for Money
8.75
Good value considering the location and amenities offered.
Food and Beverage
8.25
Variety in breakfast, but some complaints about dinner options.
Overall Experience
8.75
Overall satisfactions with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:55

Property Description

Central Location in Shanghai
Discover the convenience of staying at the heart of Shanghai, just a stone's throw away from iconic landmarks like The Bund and Jin Mao Tower.

Comfortable Rooms and Amenities
Enjoy modern comforts and facilities in our air-conditioned rooms, complete with free WiFi, a fitness centre, and a terrace for relaxation.

Delicious Dining Options
Indulge in a buffet breakfast and savory Chinese cuisine at our on-site restaurant, with the option to request a vegetarian meal.

Book your stay at Atour Hotel East Nanjing Road Near The Bund for an unforgettable Shanghai experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 727 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
F
Florence couple tr
8
A very good option in Bund
Pros:

Comfortable hotel in a very convenient area to discover the city in a few days. Good breakfast with a rich mixture of Chinese and Western dishes.

2026-03-14 via Nuitee
J
Juan family_with_children es
10
Pros:

Trato fantástico del personal, ubicación inmejorable

2026-03-14 via Nuitee
C
Caterina extended_group it
9
Pros:

Ottima colazione

2026-03-13 via Nuitee
C
Cindy family_with_children id
10
Pros:

The location is strategic

2026-03-13 via Nuitee
H
hyunwook extended_group kr
8
2026-03-13 via Nuitee
C
Claudia extended_group es
8
2026-03-13 via Nuitee
P
Phakthanat couple au
7
2026-03-13 via Nuitee
S
Susan couple gb
9
Pros:

The location of the hotel was ideal for sightseeing. The size of the room was great, would have liked a window but we new our room was without one when we booked. Super comfy bed.

Cons:

Nothing really.

2026-03-12 via Nuitee
P
Puertellano family_with_children au
10
Pros:

We had a wonderful stay at Atour Hotel Nanjing East Road The Bund.

I would like to specifically commend the two male staff members at the front desk who were on duty on March 6 at around 4:30 PM. They were incredibly helpful to my family during a very stressful situation.

I encountered an issue with a Didi driver who was attempting to extort money from me. I approached the front desk for assistance, and these two staff members immediately stepped in without hesitation and confronted the driver on our behalf.

The driver was extremely difficult to deal with, but the staff handled the situation with remarkable calmness and professionalism. They spoke to him firmly yet respectfully and were able to resolve the issue.

If not for their help, I could have lost a significant amount of money, and our Shanghai trip might have been ruined.

They truly saved our holiday, and I am deeply grateful for their support. Staff members like them are a great asset to your company.

2026-03-12 via Nuitee
N
Nantanat extended_group th
9
แนะนำเลยค่ะ
Pros:

ทำเลดี สามารถเดินไป the bund หรือ nanjing road ได้ พนักงานต้อนรับคอยให้ความช่วยเหลือเป็นอย่างดี ช่วยหาข้อมูลร้านอาหาร รวมถึงแนะนำร้านอาหารใกล้ๆให้ ห้องพักสะอาด กว้างขวาง ไม่มีกลิ่นบุหรี่

Cons:

ห้องอาหารเล็ก ไม่เพียงพอต่อลูกค้าที่มาทานอาหารเช้า

2026-03-12 via Nuitee
I
Irina couple ru
5
Pros:

Завтрак и расположение отлично

Cons:

Посели на 17 этаж, слегка там все замучено, окна старые, шум с дороги слышно.

2026-03-12 via Nuitee
D
Donald couple ca
10
Picture Perfect
Pros:

Perfect Location, but away from loudness as it is an inner courtyard.
Beautiful facilities and the room are quite spacious and well designed

2026-03-12 via Nuitee
S
Simone family_with_children at
10
Pros:

The location was perfect, right next to the Bund, the rooms were very nice and clean and quiet. We got a nice breakfast every day and we could even take a small dinner for free and also free coffee everytime.

Cons:

There could have been more hangers in the bathroom for bathtowels

2026-03-11 via Nuitee
H
Haixia Andresen family_with_children de
9
Pros:

早餐非常丰盛,尤其中式早餐。西式早餐比较简单。咖啡很不错,超出预期。房间隔音效果可以,也非常适合家庭出行。地理位置非常好,离景点和餐厅都很近,适合携带老人儿童出行。另外入住和退房时间也比较人性化,在可能的情况下酒店尽量让我们早入住晚退房,这点对老人儿童很友好。

2026-03-11 via Nuitee
N
Nebáznivý couple cz
8
Pros:

Great place to stay. Close to the Bund and Yu Gardens.

Cons:

Windows are coveres by sticker so no sun light.

2026-03-10 via Nuitee
P
Prateek family_with_children in
10
Best Hotel in Shanghai
Pros:

Best Location and best services

2026-03-10 via Nuitee
T
Trina couple au
10
Location and super friendly staff make this an ideal hotel for a stay in Shanghai.
Pros:

The location was fantastic. Short walk to the bund. 7/11 mini mart near by.
Staff have limited English, but super helpful and patient.
Free bottled water and laundry service.
Breakfast had a great variety of eastern and western food.

2026-03-10 via Nuitee
L
LAN extended_group jp
9
楽しかった
Pros:

立地がいい、休憩場所と洗濯などのサービスがいい;いろいろ徒歩でショッピングと観光へ行けます。

2026-03-09 via Nuitee
T
THANH PHUOC couple vn
9
2026-03-09 via Nuitee
S
Stefana couple ro
10
Pros:

Great location, cozy, free mini-bar, friendly staff, delicious breakfast and free dinner snacks. TV casting worked surprisingly smooth.

We had to leave early on the last day, and they prepared some snacks - really appreciated it!

Cons:

Some members of the staff weren’t fluent in English, but we managed to communicate via a translation app.

Wifi was unusable for any of my needs.

2026-03-08 via Nuitee