Relaxia Lanzasur Club - Aqualava Water Park

Hotels
8.3 (190 reviews)
Gran Canaria, 26 , Playa Blanca , es

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well-maintained amenities
Friendly and helpful staff
Cons:
Rooms not cleaned daily
Food quality inconsistent

Categories

Cleanliness
7.69
Some guests noted cleanliness issues, particularly with the rooms not being cleaned daily.
Service
9.16
Most reviews highlighted friendly and attentive staff.
Location
8.7
Convenient proximity to the beach and waterpark, with good overall accessibility.
Room Quality
7.65
Several comments mentioned the bungalows being dated and needing maintenance.
Amenities
8.68
Waterpark and variety of activities available; generally well-received.
Value for Money
8.14
Good value with all-inclusive offerings, though some aspects received mixed reviews.
Food and Beverage
7.69
Food quality varied; some guests enjoyed it while others found it lacking.
Overall Experience
8.66
Overall a positive stay with enjoyable aspects despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:55

Property Description

Garden Oasis: Surrounded by lush gardens, Relaxia Lanzasur Club offers a tranquil escape just steps away from Flamingo Beach.

All-Inclusive Fun: Guests can enjoy 4 outdoor pools, a fitness centre, and unlimited access to the Aqualava Water Park during their stay.

Entertainment Galore: Indulge in buffet meals at the restaurant, unwind at the lobby bar with live entertainment, and shop at the on-site supermarket for convenience.

Experience the perfect blend of relaxation and excitement at Relaxia Lanzasur Club. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in public areas and costs EUR 0.10 per minute.

Location

Guest Reviews

8.3
Based on 190 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
M
Marta couple es
9
2026-03-29 via Nuitee
P
Paola couple it
8
Pros:

Personale di sala gentilissimo
Bella piscina e bella posizione vicino ad una spiaggia molto carina

Cons:

Nulla

2026-03-25 via Nuitee
V
VIRGINIE couple fr
6
Idéal pour famille, nourriture à revoir
Pros:

La gentillesse du personnel, les bons conseils la réception (restaurant de poisson, excursion, réactivité). Les cocktails

Cons:

On vient là pour s’amuser en famille et avec enfants. Pas vraiment pour le calme. Les bungalow mériteraient un petit rafraîchissement et un peu plus de propreté. Le self peut vite devenir l’usine et la qualité des plats est moyenne. Certe il y a bcp de choix mais rien est frais et convient plus à une clientèle anglaise ou allemande.

2026-03-25 via Nuitee
A
Ana family_with_children es
8
2026-03-23 via Nuitee
M
Maria José family_with_children es
8
Unas vacaciones agradables
Pros:

El personal, su amabilidad y atención. La variedad y calidad del buffet. Y el personal del miniclub, sobre todo Mery Jane que fue la que más tiempo estuvo con mis hijos.

Cons:

La habitación que nos tocó estaba un poco anticuada, le hacía falta algunas renovaciones (la luz del porche no funcionaba, la cerradura de la entrada se caía...) pero nada que no nos haga volver.

2026-03-23 via Nuitee
P
Paola couple it
8
Pros:

Colazione ottima
Ristorante con cucina internazionale
Da migliorare la qualità di alcuni cibi

Cons:

La qualità di alcuni cibi

2026-03-19 via Nuitee
V
Victoria extended_group gb
8
Pros:

We recently stayed at Lanzasur Club for 10 days and overall had a really good experience. The location is excellent, and there was plenty of entertainment to keep everyone engaged throughout our stay.
A special thank you to the kitchen team—the food selection was great, with lots of variety each day, and we really appreciated the effort that went into it.
One area that could be improved is the cleaning, which we felt was not up to the same standard as the rest of the hotel. However, we were pleased that towels and bed linen were changed regularly.
Despite this, we enjoyed our stay and would happily return in the future.

Cons:

N/A

2026-03-18 via Nuitee
I
Ixone family_with_children es
9
2026-03-16 via Nuitee
G
Giovanna couple it
9
2026-03-16 via Nuitee
I
Ildikó couple hu
10
Szívesen visszatérek…
Pros:

Minden egy helyen volt, a szállás remek, az all inclusive ellátás fenséges volt, gluténmentes kajákban is felkészültek

Cons:

Nem volt

2026-03-15 via Nuitee
V
Virginia couple es
10
Estancia de 10! El equipo de animación es increíble
Pros:

Lo mejor del hotel, sin duda, es su animación. No paran con actividades de agua y tierra; ¡me han ganado por completo! Todo el equipo es de diez, pero en especial Maria, que ha sido encantadora con nosotras.
• Ubicación: Idílica, a 5 min de Playa Flamingo. Zona tranquila y familiar.
• Bungalow: Un lujo de espacio y comodidad.
• Comida: Riquísima y con muchísima variedad. Si no quieres una cosa, tienes mil más.
Se nos hizo corto el viaje, ¡pero repetiremos seguro!

Cons:

Todo me encantó.

2026-03-14 via Nuitee
A
Annalusia Gomes family_with_children es
6
Pros:

En general todo estaba bien.

Cons:

La limpieza de los bungalows puede mejorar muchísimo.

2026-03-08 via Nuitee
A
Avis couple gb
7
Pros:

Food was good, good selection at all times.

Cons:

The building work right in front of bungalow !!!

2026-03-06 via Nuitee
A
Anne Marie couple ie
9
2026-03-05 via Nuitee
R
R couple nl
9
2026-02-24 via Nuitee
R
Rosemarie couple ie
7
Pros:

Staff were v nice, food was ok, waterpark was v gd

Cons:

booked it 12 mnts in advance,arrived & told hotel had overbooked,was then sent back to Peurto del Carmen for 3 nts, paid 1,195 for one adult one child think this was way too much.Apt was grubby, clean linen but footprint & matks on ceiling of bedroom & far from pristine, weeds outside the front. Reception was spotless but apts def need overhaul.

2026-02-24 via Nuitee
D
Derek Barrett family_with_children gb
9
Would highly recommend a great stay for families and amazing staff
Pros:

This hotel is so lovely. From staff to food, entertainment to housekeeping everything was really great.
Would highly recommend

2026-02-23 via Nuitee
S
Sean family_with_children gb
8
2026-02-13 via Nuitee
J
John family_with_children gb
8
2026-02-10 via Nuitee
D
Desiree couple es
10
Pros:

Todo muy limpio y mucha amabilidad, el todo incluido muy bien, ademas de los pocos hoteles que no tienen tanta restincion en sacar comida del buffet, puedes desayunar en la hamaca al sol.hay una tiendita dentro y un camino directo a la playa, la ubicacion genial,todos los sitios turísticos entre 15 y 30 min, recomiendo coger coche de alquiler desde el primer dia.

Cons:

Nos pusieron un bungalow al lado de obras, y no podian cambiarlo "porque no habia mas", entiendo que reformen pero estamos pagando igual que el que no tiene obras al lado... desde bien temprano el taladro. El buffet bastante variedad ,los horarios estan echos para gente de fuera.

2026-01-23 via Nuitee