Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Cleanliness
Cons:
Noise issues
Food quality concerns

Categories

Cleanliness
8.86
Most reviews highlight cleanliness positively, though some less favorable comments exist.
Service
9.53
The staff are regularly described as amazing and attentive, contributing to a high service rating.
Location
8.87
The location is noted as central, with convenient access, though it can be noisy at times.
Room Quality
8.62
Generally seen as comfortable, but some reviews mention issues with noise levels and old carpets.
Amenities
8.85
Amenities were considered adequate and met travelers' needs, though specific issues were pointed out.
Value for Money
8.81
Standard quality for this hotel tier, with guests feeling mostly satisfied with their stay.
Food and Beverage
8.36
Food quality received mixed reviews, particularly concerning the bar and certain food items.
Overall Experience
9.33
The overall experience is mostly positive with highlighted remarkable staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:35

Property Description

Luxurious Accommodations: The Ritz-Carlton, Istanbul offers elegantly decorated units with plush furniture, marble bathrooms, and stunning city or Bosphorus views. Enjoy complimentary Nespresso coffee, Asprey bath amenities, and cozy bathrobes.

Culinary Delights: Indulge in Mediterranean-inspired snacks and hand-crafted cocktails at BLEU LOUNGE Bar & Bites, with live DJ performances creating a vibrant atmosphere. Alternatively, savor Anatolian cuisine at ATÖLYE restaurant, known for its culinary excellence and private Chef's Table experience.

Relaxation and Wellness: Unwind at The Spa with a Turkish Hammam, a variety of massage treatments, and an indoor pool surrounded by Byzantine columns. The sun terrace offers a serene escape with a pool and beautiful views of Istanbul's skyline.

Experience luxury and comfort at The Ritz-Carlton, Istanbul. Book your stay now to immerse yourself in unparalleled hospitality and breathtaking surroundings.

Important information:

Free access to Ritz-Carlton spa is offered.

Guests may experience some noise or light disturbance from music.

Please be aware that there might be events scheduled both inside the hotel and in the surrounding area, involving the presence of music.

Children aged 6–18 years can only use the spa and swimming pool between 09:00–17:00 under adult supervision.

Children under 6 years are not allowed to use the pool.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Nov 1, 2025 until Fri, May 1, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 13 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for € 27 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2228 reviews
Cleanliness: 8.86
Service: 9.53
Location: 8.87
Room Quality: 8.62
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
S
Seyma couple au
10
Pros:

I really loved how luxe and clean everything felt. The location was super convenient, close to so many places, and the staff were very responsive. Overall, I had a really pleasant experience at this hotel.

2026-04-17 via Nuitee
G
Ghazi solo_traveller ly
10
2026-04-16 via Nuitee
حسن extended_group sa
9
Pros:

الاطلاله على البسفور والموقع

Cons:

التكييف كان ضعيف اثناء النوم ليلاً

2026-04-16 via Nuitee
P
Philipp couple ch
10
Pros:

Hervorragendes Hotel mit aussergewöhnlich zuvorkommendem Personal. Unser Zimmer hatten einen fantastischen Blick auf den Bosporus und es war in den ganzen 6 Tagen stets blitzsauber vom Roomservice hinterlassen. Insgesamt empfand ich das Personal als sehr zuvorkommend und jederzeit hilfreich. Insgesamt auch ein gutes Preis-Leistungs Verhältnis, für solch ein Hotel in der Klasse zahlt man an anderen Orten oftmals deutlich mehr. Ich werde gerne wiederkommen, wenn es mich wieder nach Istanbul verschägt.

Cons:

Ich habe leider einiges zugenommen an Gewicht durch das hervorragende und sehr umfangreiche Frühstück...

2026-04-14 via Nuitee
H
Hossein couple sk
10
2026-04-14 via Nuitee
N
Nayera family_with_children eg
9
2026-04-14 via Nuitee
D
Dejan79 solo_traveller rs
10
2026-04-14 via Nuitee
C
Cem couple de
10
2026-04-13 via Nuitee
N
Nasima solo_traveller gb
9
2026-04-13 via Nuitee
E
Elena couple nl
9
2026-04-13 via Nuitee
M
Mohammed couple sa
10
ممتاز ولا غلطه
Pros:

الخدمه

Cons:

ولا شي

2026-04-13 via Nuitee
M
Melanie family_with_children us
10
Pros:

It was our first time in Istanbul and it was absolutely amazing even more so staying here at the Ritz-Carlton. The Staff. Breakfast, accommodations. Spa all first class service..we cannot wait to return.
It was absolutely 💯 amazing!

Cons:

Our stay was not long enough!

2026-04-12 via Nuitee
L
Luigi couple it
10
2026-04-12 via Nuitee
I
Ivan Carlos Machado De couple br
9
Pros:

Café da manhã , roupas de cama e banho e academia

Cons:

Os táxis apesar de bom nível se não ficar atento cobram mais que o normal

2026-04-12 via Nuitee
P
Povilas solo_traveller lt
7
2026-04-12 via Nuitee
A
Alexandru extended_group ro
10
Wow
Pros:

O super experienta din toate punctele de vedere, iar privelistea asupra Bosforului ceva de vis

Cons:

Totul la superlativ

2026-04-12 via Nuitee
N
Natalya couple ru
8
2026-04-11 via Nuitee
O
Onur extended_group se
10
Pros:

Bra, hög service och ett gott bemötande. Mycket professionellt

Cons:

Tycker inte att städningen var tillräckligt bra med tanke på att de går ut med att det är ett lyx hotell.
Fanns inte ens vatten när man återvände till rummen, samt lite annat negativt.

2026-04-10 via Nuitee
I
ilshat family_with_children ru
2
Cons:

We used to love this hotel. Ten years ago, it was our favourite place in Istanbul—a benchmark for care, tranquility, and genuine hospitality. That’s why we returned with excitement and hope, bringing our child along. But we left with a heavy heart, shattered expectations, and the distinct feeling that we were simply invisible.
Refusing to let our child into the pool after 6 PM was a real blow. There was no warning during booking, nor any mention at check-in. We only found out about the restriction right at the water’s edge, while our child waited with eager eyes. There were tears, confusion, and in return, a curt “Those are the rules.” No apologies, no attempt to comfort him, not even the slightest gesture of care. Your staff simply turned away. For a hotel that claims “world-class service,” this isn’t just a misstep—it’s a breach of trust. You saw a distressed child and could have offered a simple gesture of kindness, like a piece of candy or a gentle distraction. Instead, you chose to hide behind a rulebook.
Dinner at Nobu was supposed to be the highlight of our trip, but it turned into a major disappointment. We specifically booked a table in the non-smoking section, yet the air was thick with cigarette smoke. This isn’t a minor inconvenience—it’s a matter of basic respect for guests who pay for comfort and clean air.
The next morning, the pattern repeated. Seeing us with our child, a staff member readily offered us a table in the smoking section. This goes beyond mere inconvenience—it’s a health concern and a clear lapse in attentiveness. Where’s the logic? Where’s the consideration for families with young children?
Our room on the 5th floor was anything but restful. Instead of the quiet sleep you expect and pay for at the Ritz-Carlton, we were kept awake by loud music clearly seeping in from the hotel’s restaurants or bars.
The final straw was our 3 AM checkout. Not a single staff member offered to help us load our luggage into the car. We handled it ourselves

2026-04-10 via Nuitee
A
Aline Simone couple ch
10
Unvergesslich
Pros:

Der Service war exeptionell.

Cons:

Es gibt absolut nichts zu beanstanden. Das geschlechtergetrennte Spa war natürlich ungewohnt, aber andere Kulturen, andere Sitten. Absolut nachvollziehbar.

2026-04-10 via Nuitee