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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Heating
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Family rooms
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Hiking
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Lift / Elevator
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Luggage storage
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Fishing
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Cycling
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Tour desk
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Horse riding
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Golf course
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Ironing service
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Canoeing
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Dry cleaning
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Skiing
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Bowling
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Street parking
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Beachfront
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Vending machine - drinks
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Outdoor furniture
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
Review Highlights
Categories
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Property Description
Stunning Lakefront Accommodation
Luxurious Duplex Apartments: Enjoy self-contained accommodation with breathtaking views of Lake Wakatipu and the mountains. Each duplex apartment features a full kitchen, laundry facilities, and modern amenities for a comfortable stay.
Concierge Services for Adventure: Let our tour desk plan your Queenstown adventures from jet boating to wine tours. Explore the best local activities like bungee jumping, kayaking, and skiing with ease.
Prime Location: Located just minutes away from Queenstown's top attractions, our apartments offer convenience and luxury. Book now for an unforgettable stay at Lakefront Apartments, 18 LAKE ESPLANADE ROAD.
Surcharges:
3.15% Surcharge -Applicable on all Payments Made through Visa card, Master card American Express, on all payments made through the tap Mode using debit cards also Surcharge but there is no Surcharge on Debit cards inserted or swiped at the POS machine guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. please note that car parking is limited and subject to availability.
3.15% surcharge - Applicable on all payments made through Credit cards & on all payments made through the Tap mode using Debit cards
Please note that this hotel has a strict 'No Party Policy'. If guests do not comply with these conditions, the booking will be canceled, and no refunds will be made.
Only registered guests are permitted in apartments after 22:00. Guests under the age of 18 can only check in with a parent or official guardian.
The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation."This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for NZD 45 per person per night when using an existing bed.
Children up to and including 2 years old stay for free when using an available extra bed.
Children from 3 years old to 16 years old stay for NZD 45 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
So close to town
Tv had no reception. We watched metrics though
View, location
Run down facilaities. Kitchen bench needs redoing, light bulbs blown, holes in bathroom wall, power points not working. Just needed quite a bit of maintenance.
The disabled access apartment was great, and good parking out the front. Beautiful views. Was a little way away from the other apartments where the others we were travelling with
We checked in at 3 but the apartment wasn't quite ready and had to wait 30 mins - is difficult when you have someone who requires wheelchair and disability bathroom services as we planned to be able to check in at 3. but it was no hassle! Oh and there was only 1 door key for each apartment, bit of a hassle as they're 2 bedrooms and therefore 2 couples who were going out seperatey.
The location was great and it was a short walk into town. They provided clean towels daily and the sheets were clean.
The apartment was smelly and dirty. The white shower curtains in the bathroom had pink mould on the the bottom 30cm or so. Half of one of the shower curtains had no hooks and was hanging down. The dish cloth stunk and went immediately in the rubbish. The dish brush was filthy and full of brown stuff. There were no dishwasher tablets. The back bedroom was windowless. The carpets were full of stains.
- Location, close to town
- Friendly staff
- Flexibility with early check in and late check out
- Spacious
- Two toilets, huge bathroom
- washing machine to do your washing, with two powders included
- Two bedrooms are downstairs, would be nice if it was one level
- the dryer option on the washing machine takes a while to actually dry. And unfortunately it didn't dry our clothes
- would be nice if there was a airfreshner in the place, as there's a strong smell there that was low key giving us a headache
easy access
none
The location is excellent. Les then 5 minutes to restaurants and tourist attraction. Check in was easy. Heating was good. A full kitchen.
The apartment needs work to make it acceptable as a four star accommodation. It's probably less than 3 star at the moment. It wasn't clean and there was a bad smell when we first entered. Broken knobs and holders. Wires sticking out of the wall. Old and tired furniture needs replacing. I wish I had read the other reviews before I booked.
The view from the property balcony was beautiful and it was about a 5-10min walk in to the main town area.
The kitchen and bedrooms were clean enough. However the bathroom was filthy. There were cracks and large dents/holes in the walls and along the bottom of the floor through the whole house. The actual bath/shower was very dirty and grotty and old. There was dust all throughout all the floors of the house and in the cupboards and near the washing machine was a big empty area piled with dust and old furniture/tools for the house. The host at front desk was not very welcoming, too busy on his phone and not much decent customer service. Lastly, parking around the back is incredibly difficult especially for foreigners. It is a very steep and narrow driveway to get through.
The view was incredible
The apartment was quite run down with obvious maintenance issues e.g curtain hooks broken and sagging curtains. The apartment was also really dirty with mould in the shower, large stains on the carpet and walls, fingerprints and smears on the dining table and coffee table tops and coffee drips on the kitchen floor. In the single room the heater didn't work and there was no electric blanket on the queen bed. The oven tray provided was too big to fit in the oven and was dirty. The booking.com site references daily servicing but they just dropped off a pile of towels and didn't do anything else.
So nice to have a view and 5 minute walk to the town was great
Needs a little love, bit of paint maybe even a nice comfy couch or upgrade the decor bedding and things just to keep up with the price, it’s not the cheapest but ok
Everything was good.
Location was stunning with awesome views of the lake
We rented a three bedroom apartment. It was very spacious, clean, tidy, with stunning views of the lake and the mountains. It’s probably the best views I’ve had in holiday accommodation. The apartment was very well equipped with everything we needed to stay, including dishwasher, washing machine and dryer along with soaps as required. Coffee and tea were topped up every day and towels were replaced. We found the staff to be very friendly and helpful and we received excellent responses to our questions before we arrived.
Nothing at all.
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