KatarzynA Hotel

Hotels
9.4 (43 reviews)
местност Бялата пръст, Свиленград местност Бялата пръст, Свиленград , Svilengrad , bg

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Wonderful stay
Breathtaking views
Cons:
Poor service
Dinner experience below expectations

Categories

Cleanliness
9.46
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
8.43
Staff spoke poor English and no German, indicating service needs improvement.
Location
9.97
Positive sentiment about the location noted in the first review.
Room Quality
9.92
Spacious and comfortable room highlighted in the second review.
Amenities
9.45
Mentioned indirectly through positive attributes of the hotel environment.
Value for Money
9.41
Overall value reflected positively in the reviews.
Food and Beverage
8.96
Variety of breakfast noted, but dinner service fell short of expectations.
Overall Experience
9.63
General positive sentiment with noted areas for improvement in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 04:43

Property Description

Luxurious Amenities and Services

Indulge in a stay at L'Ambassade de Katarzyna, where luxury meets comfort. Enjoy a range of top-notch amenities including a seasonal outdoor swimming pool, fitness center, and a rejuvenating spa and wellness center.

Exquisite Dining and Entertainment

Savor delectable meals at the on-site restaurant, or unwind with a refreshing drink in the shared lounge. Let your kids have a blast at the kids' club while you enjoy some downtime. Free WiFi throughout the property ensures you stay connected during your stay.

Comfortable and Stylish Accommodations

Relax in air-conditioned rooms equipped with modern conveniences such as a flat-screen TV, coffee machine, and a private terrace. The attentive staff, fluent in Bulgarian and English, are available around the clock to cater to your every need.

Experience the epitome of luxury at L'Ambassade de Katarzyna. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 43 reviews
Cleanliness: 9.46
Service: 8.43
Location: 9.97
Room Quality: 9.92
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 9.63
K
Kubra • couple • tr
8
2025-10-26 • via Nuitee
S
Sanie • family_with_children • bg
10
2025-10-20 • via Nuitee
C
Christoph • couple • de
9
Tolkes Erlebnis, gutes Essen aber ausbaufæhige Bedienung
Pros:

Lage und Ausstattung

Cons:

DAS Personal sprach schlecht englisch und kein Deutsch

2025-10-17 • via Nuitee
I
Ivaylo • couple • bg
10
2025-10-13 • via Nuitee
I
Ivaylo • family_with_children • bg
10
2025-10-13 • via Nuitee
Деси • couple • bg
10
2025-10-07 • via Nuitee
V
Vyara • couple • bg
10
2025-10-05 • via Nuitee
H
Hansson • couple • no
10
2025-09-13 • via Nuitee
I
Ivanka • extended_group • bg
9
Pros:

We had a wonderful stay at this lovely hotel. The breathtaking views and stylish design created a truly relaxing atmosphere. Our room was spacious and felt both comfortable and luxurious. Breakfast exceeded our expectations with its variety of delicious and healthy choices. We are grateful for the attention to detail that made our stay so enjoyable.

Cons:

Overall, we enjoyed our stay, but there is room for improvement in the reception and restaurant service. Our dinner experience was not quite at the 5-star level we anticipated, as both the food and service fell short of expectations.

2025-09-07 • via Nuitee
M
Maxence • couple • fr
10
2025-08-24 • via Nuitee
M
Mert • couple • tr
10
Huzur dolu güzel bir tatil için harika tercih
Pros:

Sakin, huzurlu bir ortamda konforlu odalarda iyi servis ile güzel bir tatil geçirdik. Her şey gerçekten çok güzeldi.

Cons:

Beğenmediğimiz hiç bir şey yol. Biz çok memnun ayrıldık.

2025-07-02 • via Nuitee
D
Daniel • solo traveller • bg
10
Exceptional
2025-06-03 • via Nuitee
F
Fuat • with friends • tr
9
Superb
2025-05-24 • via Nuitee
A
Adriyana • young couple • bg
10
Exceptional
2025-05-04 • via Nuitee
M
Mihaela • young couple • bg
9
Superb
2025-04-24 • via Nuitee
A
Alex • family with young children • bg
8
Very good
Pros:

Beautiful environment with infinite landscape of vineyards. Very modern and new hotel, great spa.

Cons:

Quality of the service in the restaurant was quite low. Also the food quality / price ratio was not as expected.

2025-04-21 • via Nuitee
M
Mihnea • young couple • ro
7
Good
2025-04-05 • via Nuitee
A
Altas • family with young children • tr
10
One of the best stays of my life
Pros:

New facility, with a great indoor pool, super clean, nice staff, great nature, silent, great food and vine :)

Cons:

everything was perfect.

2025-03-25 • via Nuitee
K
Kagan • family with young children • tr
10
A great place to relax and enjoy the nature.
Pros:

The location is perfect. You can enjoy the silence, chirping birds , fresh air at the heart of the vast vineyard area. You can also enjoy the environment by walking around, there are plenty of pathways around the farms. The place is new, you can feel that cleanliness overall the hotel. A decent breakfast that you choose from a menu. Fresh ingredients. A great variety that can serve virtually everybody with different palate. Pancake and waffle options for the kids. Dinner is also superb, menu contains sufficient variety. As expected from a hotel situated in a vinery, you can taste various tasteful vines. Within the hotel, there is a vine boutique as well, with affordable prices and knowledgeable sales staff.

Cons:

Spa center might need some improvement. Shampoo dispensers were empty for two days in a row. I haven't had a chance to notify the personnel, I'm pretty sure that they'd solve it upon notifying.

2025-03-24 • via Nuitee
V
Vasil • young couple • bg
10
Exceptional
2025-03-23 • via Nuitee