Mercure Aix-en-Provence La Duranne Gare TGV

Hotels
•
Mercure
8.4 (1106 reviews)
97 Rue du Docteur Albert Aynaud, Parc de la Duranne , Aix-en-Provence , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
7.8
Several reviews mention dirty carpets and other cleanliness issues.
Service
9.3
Guests frequently mention friendly and helpful staff.
Location
8.8
Convenient location with good parking and accessibility.
Room Quality
8.3
Rooms were mostly comfortable, but issues with outdated decor reported.
Amenities
8.3
Well-equipped hotel, but some lacked in-room features.
Value for Money
8.1
Mixed feelings about price compared to quality, specifically the breakfast price.
Food and Beverage
7.8
Breakfast options were criticized for variety and price.
Overall Experience
8.8
Overall a positive experience, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:02

Property Description

Contemporary Design Rooms with Modern Amenities

The air-conditioned guest rooms at Hôtel de l'Arbois boast a contemporary design and are equipped with satellite channels on a flat-screen TV and complimentary Wi-Fi access.

Delicious Dining Options

Indulge in a buffet breakfast and traditional French cuisine at Restaurant de l'Arbois. Dine in the charming dining room or on the shaded terrace during pleasant weather.

Convenient Services and Facilities

Relax at the hotel's bar, take advantage of the 24-hour front desk service, and benefit from the convenience of an elevator servicing all rooms. Additionally, enjoy free private parking during your stay.

Book your stay at Hôtel de l'Arbois for a delightful blend of modern comfort and convenience in Aix-en-Provence.

Important information:

The restaurant is open from Monday to Thursday from 12h00 to 14h00 and from 19h00 to 21h30 and on Friday from 12h to 14h30.

An extra bed for children is only available upon request and is subject to availability.

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

GPS coordinates: 43.4919954, 5.3530979

The restaurant is closed from Friday to sunday evening.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

Location

Guest Reviews

8.4
Based on 1106 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.1
Food and Beverage: 7.8
Overall Experience: 8.8
R
remy • solo_traveller • fr
9
2026-02-12 • via Nuitee
S
Stephanie • couple • de
10
2026-02-09 • via Nuitee
D
DUVAL • solo_traveller • fr
7
Pros:

Le confort hôtelier

Cons:

Le service du restaurant avec des serveurs très "amateurs"

2026-02-08 • via Nuitee
P
Philippe • couple • fr
9
2026-01-29 • via Nuitee
A
Aurelie • solo_traveller • fr
10
2026-01-23 • via Nuitee
M
Micha • solo_traveller • fr
9
2026-01-21 • via Nuitee
J
jean Paul • family_with_children • fr
9
2026-01-20 • via Nuitee
M
Merouan • solo_traveller • fr
9
Pros:

Parfait merci

Cons:

Rien

2026-01-19 • via Nuitee
B
Brigitte • extended_group • fr
8
À correspondu à ce que je voulais
Pros:

Très bien

2026-01-19 • via Nuitee
S
Safia • couple • fr
9
Très bon séjour. Merci
Pros:

Très bel établissement. Personnel toujours au petit soin. Situé au calme très reposant

Cons:

Aucun commerce à proximité. Besoin de prendre la voiture. Pas de possibilité de faire un petit tour sans prendre son véhicule

2026-01-19 • via Nuitee
M
Mireille • solo_traveller • fr
7
Cons:

restaurant ferme le vendredi soir et problème avec la piscine , les 2 raisons pour lesquels j'ai choisi cet hôtel .

2026-01-19 • via Nuitee
A
Alexandra • family_with_children • cy
10
2026-01-19 • via Nuitee
J
Jean charles • couple • fr
7
Cons:

Les odeurs des égouts dans les toilettes et dans l'évier. Très bien.

2026-01-19 • via Nuitee
M
Marie-Paule • couple • fr
9
À refaire
Pros:

Très bien et très bon petit dej

2026-01-19 • via Nuitee
N
Noémie • couple • fr
10
2026-01-19 • via Nuitee
M
Magali • couple • fr
9
Parfait
Pros:

Confort- propreté et personnel agréable

2026-01-19 • via Nuitee
S
Severine • family_with_children • fr
8
2026-01-19 • via Nuitee
D
David • couple • fr
10
2026-01-18 • via Nuitee
D
David • couple • fr
10
2026-01-18 • via Nuitee
C
claude • family_with_children • fr
10
2026-01-15 • via Nuitee