Luang Prabang Pavilion Hotel & Travel

Hotels
8.6 (123 reviews)
Visoun road Ban Viengxai, Luang Prabang District, Luang Prabang Province Lao PDR , Luang Prabang , la

Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise from other guests

Categories

Cleanliness
7.6
Several reviews mention cleanliness issues, such as dirty cups upon arrival.
Service
9.1
Many guests commend the helpfulness and friendliness of the staff.
Location
9.1
The location is frequently praised for being central and convenient.
Room Quality
8.6
Rooms are generally described as comfortable and well-equipped.
Amenities
8.6
Facilities like the pool are appreciated, but some noise issues reported.
Value for Money
8.6
Guests feel they received good value based on their overall experience.
Food and Beverage
8.1
Breakfast received mixed reviews; some guests found it basic.
Overall Experience
9.1
Overall, guests express a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:10

Property Description

Luxurious Accommodation

Indulge in air-conditioned rooms with modern amenities, a private terrace, and a flat-screen TV for a relaxing stay.

Convenient Facilities

Take advantage of our outdoor pool, concierge service, and free WiFi, making every moment of your stay convenient and enjoyable.

Prime Location

Located near must-visit attractions like Night Market and National Museum, with Luang Prabang International Airport just 4 km away.

Book now for an unforgettable experience at Luang Prabang Pavilion Hotel & Travel!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 123 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 9.1
D
Delfdi extended_group fr
9
Pros:

Excellent séjour en famille au centre de la ville. La piscine un vrai plus après une grosse journée et le personnel est adorable !

Cons:

La chambre très humide...

2026-02-11 via Nuitee
F
Fortuna couple fr
9
Pros:

Bel hôtel bien situé propre.

2026-02-11 via Nuitee
A
alvaro couple it
8
Ottimo Hotel centrale e comodo
Pros:

La posizione e’ buona, il personale gentilissimo, ci hanno aiutato in tutte le nostre prenotazioni, biglietto del treno per Van Vieng, affitto motorino e tanti altri consigli. La piscina piccola ma carina.

Cons:

La colazione e’ molto migliorabile

2026-02-08 via Nuitee
K
Krzysztof family_with_children pl
9
Było bardzo fajnie, nocny market, doskonałe jedzenie w okolicy. Mili ludzie.
Pros:

Doskonała lokalizacja, obsługa OK!

Cons:

Ciśnienie wody rano, około 7:30 do 9:00 fatalne. Trzeba wstać wcześnie by się wykąpać/ Podgrzewacze wody elektryczne nie dają rady, zimn a woda,. A śniadania takie amerykańskie, czyli bardzo słabe.

2026-01-29 via Nuitee
P
PASCAL couple be
9
Très bien
Pros:

Hôtel très sympa et bien situé.
La gentillesse du staff

Cons:

Piscine toujours à l'ombre et donc très fraîche.
Pdj un peu limite et invariable.

2026-01-28 via Nuitee
M
Marie-anne solo_traveller fr
8
Pros:

Acceuil très sympathique
Proche du centre ville
Chambre agréable
Piscine propre
Petit déjeuner copieux, bon

2026-01-26 via Nuitee
M
Maria couple gb
7
Helpful staff but poor hotel
Pros:

The staff were helpful and it was central to most tourist attractions

Cons:

The rooms needed a refurbishment as they had seen better days in particular the bathrooms which smelled horrible. You couldn’t open the curtains for any natural light as the neighbouring property could look in. The entrance and reception was very old with old carpets that had seen better days.The swimming pool wasn’t heated and was freezing and only a few sun beds. The breakfast was very basic without labels to tell you what it was so eat out. Was very disappointed

2026-01-26 via Nuitee
L
Leanne couple nz
8
Standard hotel not flash but tidy.
Pros:

Pool,

Cons:

Shower had poor pressure if you wanted to get warm water. Was nice to have breakfast but got very monotomous after the third day we opted to eat out. Fridge didn't work in room.

2026-01-24 via Nuitee
A
ALINE couple fr
8
Assez Bien
Pros:

Pas loin de la rue principale
2 bouteilles d'eau dans la chambre tous les jours.

Cons:

L'accueil en voulant m'obliger à payer 3% de plus avec ma carte. Suite à l'intervention de Booking, je ne les ai pas payés!! Très désagréable dès l'arrivée.
Chambres vieillotes
Piscine froide
Petit déjeuner bof bof
Débit douche très faible et eau plutôt froide !

2026-01-21 via Nuitee
M
Munkhchimeg family_with_children mn
10
Pros:

Staff were very helpful helping to book a tour, recommending beautiful spots to visit and restaurants to try the best local dishes etc.

2026-01-20 via Nuitee
L
Lucia couple it
9
Very good place to stay also for longer periods
Pros:

The staff - especially Mr Lee - was outstanding. He helped us with everything (transfer, waterfall, info about all you need to know about Luang Prabang, laundry, money change, good conversation in English). The swimming pool was really nice, with sunshine from 12:00 until sunset. The room had a lovely balcony over the swimming pool. No external noise, good sleep. Renovated bathroom with separated shower (no flooding when showering). Good Wi-Fi. Good breakfast (fruits, yogurt, croissants, bread butter & jam, banana pancakes, mini vegetable omelettes, scrambled eggs, poached eggs, local food). Quick laundry service. Shops, restaurants and main attractions nearby. We had an excellent stay for 4 nights, highly recommended!

Cons:

All good. Air conditioning (which wasn’t needed as at night it was rather chilly outside) and fridge rather old and a bit noisy. We turned them off. One night some Chinese guests made a lot of noise in the early morning before going to the alms ceremony. But these are really minor things which didn’t affect at all our stay which was really good!

2026-01-17 via Nuitee
K
Kimberly couple us
5
Consider Spending a Little More Money and Stay Elsewhere
Pros:

Location was alright, within walking distance to most parts of the city.

Cons:

Location is OK, but noisy from street traffic, motorcycle repair shop outside our window, and annoying, incessantly crowing rooster next door. We stayed in room B5, in the back past the pool and upstairs to the left by the side street. I DO NOT RECOMMEND THIS ROOM.

Room cleanliness was OK, but major downmarks for not cleaning “courtesy cups” in bathroom between guests. We discovered a cup in the bathroom on a self with coffee residue still in them (not stains - actual unwashed cup), and what appeared to be cigarette ashes on the outside and handle, which made us question the other cups that looked washed (maybe just rinsed?).

Shower did not get very hot with on-demand water heater and hand-held shower handle wouldn’t stay in place during shower, requiring one hand to hold it the entire shower. If you are not careful, shower sprays outside shower and to the door.

Breakfast buffet was lower quality than other hotels that we stayed at in Laos and Thailand. No yogurt, no milk or cream for coffee, drip? coffee was thick with fine coffee grounds and undrinkable. Nice presentation of watermelon and dragon fruit with no serving fork or tongs - had to use fingers or get fork from utensils for table.

Room had mini-split AC that seemed to be on its last legs based on the sound it made when running. We were there in dry season/winter, so only needed it for moving air around. I don’t know if it would keep the room cool in hot season.

If note, the smoke detector in the rooms are covered and sealed with red plastic, presumably making them non-functional.

Laundry service was good, getting our clothes back the next evening after we turned them in in the morning (2 days). Count your items and maybe take a photo of the clothes so you can show photo of any missing items. I had one pair of men’s underwear go missing, but had a pair of women’s underwear/thong get mixed in. Because I had a photo, they were able to find my missing underwear after a day of searching.

2026-01-16 via Nuitee
S
Stina couple dk
5
Pros:

Meget hjælpsom personale, fin pool, lå rigtig godt og stille værelser, ligger godt til alt. Receptionisten der arbejder fra kl 13 og frem er virkelig serviceminded og utrolig hjælpsom med alt. Han var grunden til at opholdet var rigtig godt

Cons:

Meget sparsom morgenmad, ikke for god rengøring, tydeligt forskel på hvem der gjorde det, den ene var rigtig god, den anden var ikke imponerende….

2026-01-12 via Nuitee
G
genevieve couple fr
7
2jours étaient suffisants un peu cher pour les prestations
Pros:

L’emplacement

Cons:

Douche et sanitaire moyen
L’ensemble de la salle de bain inondé par l’eau de la douche

2026-01-11 via Nuitee
C
Christine couple fr
10
Pros:

L'accueil et la disponibilité de jeune homme qui nous a reçu

Cons:

Rien

2026-01-10 via Nuitee
A
Alexis solo_traveller gb
9
2026-01-09 via Nuitee
C
Clynton couple au
8
Pros:

Location, staff. Adequate breakfast.

Cons:

Road traffic noise, but given our room location, overlooking street, is understandable.

2026-01-06 via Nuitee
P
Pablo extended_group cr
10
Pros:

Great place, nice location and staff

Cons:

Everything was great

2025-12-26 via Nuitee
K
Karin extended_group nl
8
Pros:

De jongen aan de receptie (Talee) heeft ons met meerdere dingen echt heel goed geholpen. Enorm vriendelijk en lief!

2025-12-24 via Nuitee
J
John D couple gb
8
Good staff. Good location. Good price. Good time
Pros:

Good selection of breakfast food. A basic model of a toaster would have been quicker.

Cons:

Overall, no complaints.

2025-12-23 via Nuitee