Imperia Hotel & Suites Saint-Eustache

Hotels
7.9 (728 reviews)
570, Dubois Street, , Saint-Eustache , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
High prices
Inadequate amenities
Food quality issues

Categories

Cleanliness
7.4
Clean and simple, but some reviewers noted issues like a ladybug infestation and poor pool cleanliness.
Service
8.9
Staff was friendly and helpful, but some service aspects were lacking due to shortages.
Location
8.9
Convenient location with easy access to highways, transportation, and local amenities.
Room Quality
7.9
Rooms were described as comfortable and clean, but some concerns noted regarding noise and updates needed.
Amenities
6.9
Some amenities were lacking, such as no room service after 3 pm and the minibar pricing issues.
Value for Money
7.9
Some guests felt pricing was excessive given the quality and lack of breakfast included.
Food and Beverage
6.9
Food options were criticized for poor quality and some items were missing from the menu.
Overall Experience
8.4
Overall positive experiences despite some significant issues with amenities and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:19

Property Description

Modern Rooms with Amenities
Each room at Imperia Hotel & Suites Saint-Eustache boasts a flat-screen TV, dark wood furniture, ironing facilities, and air conditioning for ultimate comfort during your stay.

Delicious On-Site Bistro
Indulge in the chef François Lamontagne's Italian-inspired cuisine at our warm and friendly restaurant, open seven days a week. The festive atmosphere will delight both kids and grownups alike.

Relaxation and Fitness Options
Unwind in the on-site sauna and whirlpool, or stay active in the exercise room equipped with treadmills, bikes, and weights. Whether you seek relaxation or a workout, Imperia Hotel & Suites Saint-Eustache has you covered.

Book your stay now at Imperia Hotel & Suites Saint-Eustache for a perfect blend of comfort, convenience, and culinary delights!

Important information:

You must show a valid photo ID and the same credit card used at the time of booking upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 728 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 7.9
Amenities: 6.9
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.4
V
Veronique • solo_traveller • bs
9
2026-03-15 • via Nuitee
S
suzie • couple • ca
8
Bien
Pros:

Le lit confortable, tranquille le déjeuner pas compris mais le restaurant a même bon service et bon

Cons:

La chambre aurait besoin d'amour et de rajeunissement avec les cellulaires on a besoin plus de prise adapté, et un frigidaire aurait été apprecier

2026-03-14 • via Nuitee
M
Mathieu • couple • ca
5
Pros:

Emplacement stratégique

Cons:

L’eau de la piscine est froide, mon facturé, chips, en double

2026-03-14 • via Nuitee
F
Frederic • couple • ca
9
2026-03-11 • via Nuitee
M
Michel • family_with_children • ca
5
2026-03-09 • via Nuitee
S
Stephane • couple • ca
10
Pros:

Tout étaient très bien

2026-03-07 • via Nuitee
S
stephane • solo_traveller • ca
10
2026-02-27 • via Nuitee
N
Nathalie • couple • ca
10
Pros:

Tout

2026-02-25 • via Nuitee
L
Lndetroie • couple • ca
10
2026-02-23 • via Nuitee
J
Janese Nielson • couple • ca
8
2026-02-08 • via Nuitee
S
Scotto Groppi • couple • fr
10
2026-01-30 • via Nuitee
J
Jacob • couple • ca
1
Je n’ai pas pu y aller, car j’ai eu la pneumonie et l’hôtel n’a pas accepté de rembourser la facture, car ça avait été f
Pros:

Rien, car je n’ai pas pu m’y rendre à cause d’une pneumonie et on n’a pas pas voulu me rembourser car j’avais passé par Booking.

Cons:

Leur refus de comprendre ma situation.

2026-01-29 • via Nuitee
W
Williams • extended_group • ca
8
Pros:

Très bien

2026-01-20 • via Nuitee
C
Catherine • couple • ca
10
2026-01-20 • via Nuitee
M
marcel • couple • ca
8
2026-01-19 • via Nuitee
T
Tamara • couple • ca
5
Good location for my fam needs - clean and comfortable enough .
Pros:

Liked the location to where I had to be

Cons:

the bathroom smelled very musty ; we had to leave the fan on to reduce it - which helped! We believe this is due to the shower liner not fully ever drying out…

2026-01-19 • via Nuitee
N
Nathalie • couple • ca
8
ca été cher pour le petit moment qu'on avait pour être sur les lieux
Pros:

On était juste de passage. on pensait que le déjeuner était compris dans le prix de la chambre a ce prix la.

Cons:

on aurait aimé avoir une robe de chambre a notre chambre pour aller à la piscine et service pour ca aussi.
On en a pas eu. il fallait se rendre à la réception nu pied en plus

2026-01-19 • via Nuitee
J
Joshua • couple • ca
9
2026-01-19 • via Nuitee
Y
Yanick • couple • ca
10
2026-01-19 • via Nuitee
T
Tony • couple • ca
8
2026-01-19 • via Nuitee