Rissai Valley, a Ritz-Carlton Reserve

Hotels
•
The Ritz-Carlton Company, L.L.C
9.7 (5 reviews)
Zhangzha Town, Jiuzhaigou County, Aba Tibetan and Qiang Autonomous Prefecture, Sichuan , Jiuzhaigou , cn

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Cons:
Salty food
Door closure issue

Categories

Cleanliness
9.72
Well-maintained but minor issues with door closure.
Service
10
Exceptional service from the butler and attentive dinner suggestions.
Location
10
Beautiful and serene location, feels remote and peaceful.
Room Quality
9.72
Comfortable and cozy, felt like home.
Amenities
9.72
Great amenities that enhance the stay experience.
Value for Money
9.72
Good value considering the overall experience.
Food and Beverage
8.72
Breakfast was excellent, but dinner was overly salty.
Overall Experience
10
A wonderful experience with some minor shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:12

Property Description

Luxurious Accommodation

Located in the picturesque Rissai Valley, a Ritz-Carlton Reserve offers a luxurious stay with a garden, terrace, and bar. The property boasts free WiFi, a restaurant serving diverse culinary options, a fitness centre, indoor pool, and hot tub. Families can benefit from the kids' club and convenient room service.

Exquisite Dining and Wellness Facilities

Start your day with a delicious à la carte breakfast at the hotel, with American and Asian choices available. Unwind at the indoor pool or hot tub, or stay active at the fitness centre. The hotel also offers a range of wellness facilities for a rejuvenating experience.

Concierge Service and Nearby Attractions

The 24-hour front desk staff fluent in English and Chinese ensure personalized assistance. Explore Jiuzhaigou's hiking trails and nearby attractions like the Romantic Show of Jiuzhai and Jiafan Ancient City. Book your stay now for a memorable experience at Rissai Valley, a Ritz-Carlton Reserve.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.7
Based on 5 reviews
Cleanliness: 9.72
Service: 10
Location: 10
Room Quality: 9.72
Amenities: 9.72
Value for Money: 9.72
Food and Beverage: 8.72
Overall Experience: 10
Y
Yuco E • extended_group • sg
7
Thank you to our butler Sisse, the way she took care of us truly made us feel at home.
Pros:

We stayed for two nights. The breakfast on the first day was incredible, but the breakfast on the second day was a big disappointment. The dinner wasn’t nice either it was overly salty.

Cons:

Dinner could be improved.
Still, thanks to Trevor Li, he could read and truly understand what we wanted during dinner, and he even offered thoughtful suggestions, all without us saying a word.

2025-11-26 • via Nuitee
G
Gianpietro • extended_group • cn
10
Off the grid there is the heaven
Pros:

From the arrival to the departure everything g was design to elegantly entertain.

Cons:

One door could close well and in the evening it remained open.

2025-10-02 • via Nuitee
J
Jun • review category business travellers • hk
10
Exceptional
2025-06-06 • via Nuitee
M
Michael • review category business travellers • gr
9
Superb
2025-04-26 • via Nuitee
S
So • review category business travellers • hk
9
Very relaxing and peaceful experiences.
Pros:

Staff are friendly and helpful. Facilities are good

Cons:

Need more buggy. Waiting time is a bit long in busy hours

2024-09-28 • via Nuitee