Crowne Plaza Greenville by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.2 (412 reviews)
851 Congaree Road , Greenville , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good location and nice amenities
Cons:
Breakfast buffet terrible
Issues with room cleanliness and maintenance

Categories

Cleanliness
7.95
Room was clean but had a musty odor and some maintenance issues.
Service
9.45
Staff were very nice and accommodating, particularly during booking issues.
Location
8.95
Convenient to I-385 and other local attractions.
Room Quality
7.95
Nice room but experienced issues like a stuck door and leaking sink.
Amenities
8.45
Good amenities like a pool and bar, although some items were missing.
Value for Money
7.45
Charged way too much compared to the booking price.
Food and Beverage
6.95
Breakfast options were limited and not very good.
Overall Experience
8.45
Overall experience was good with some notable staff support, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:03

Property Description

Luxurious Amenities
The Greenville Crowne Plaza Hotel offers a premium experience with 2 on-site restaurants, an indoor pool, and sleek flat-screen TVs in every room.

Convenient Facilities
Guests can stay connected with free Wi-Fi, enjoy cable TV, and make use of the tea and coffee facilities provided. The hotel also features a snack bar, fitness center, laundrette, and business center.

Delicious Dining Options
Indulge in fine dining at Ruth’s Chris Steakhouse or savor a daily breakfast buffet at the Carolina Cafe. Whether for leisure or business, this hotel caters to every need.

Experience luxury, convenience, and exceptional dining at the Greenville Crowne Plaza Hotel. Book your stay now and elevate your Greenville experience.

Important information:

Please note the airport shuttle service has limited hours of operation. Contact the hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 412 reviews
Cleanliness: 7.95
Service: 9.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 8.45
A
Amanda • family_with_children • us
10
Great location, great value, phenomenal staff and nice clean facilities
Pros:

We stay here every time we come to Greenville. Nice hotel. Everything is clean and updated and staff is always incredible. Location is perfect.

2026-02-09 • via Nuitee
S
Susan • solo_traveller • us
10
Relaxing and enjoyable due to how clean and fluffy the linens were on the bed and boy oh boy was it CLEAN!
Pros:

Clean, clean and most of all clean!

Cons:

A little higher price than I’m used to paying but did I say it was CLEAN!

2026-01-23 • via Nuitee
M
Matthew • couple • us
8
2026-01-19 • via Nuitee
H
Harold • couple • us
9
Pros:

Room was clean staff was friendly.

Cons:

Room location wasnt all that great but that was overall ok

2026-01-19 • via Nuitee
K
Kristin • family_with_children • us
9
2026-01-19 • via Nuitee
R
Robinson • solo_traveller • us
10
My stay
Pros:

Everrything except the musty odor of my room.

Cons:

The room had a lingering, stale odor.

2026-01-19 • via Nuitee
A
Aleah • couple • us
6
Good value for money.
2026-01-19 • via Nuitee
G
georgiana • family_with_children • us
4
It was ok.
Pros:

Staff were very nice

Cons:

That it only had one restaurant to service the hotel. When i was looking for a hotel to spend the night I got the impression that there were a few different restaurants inside the hotel. Instead there was only the very expensive Ruth Chris Steakhouse. The room was ok - it wasn’t cleaned very well.

2026-01-19 • via Nuitee
A
Anthony • couple • us
10
Pros:

Great

2026-01-19 • via Nuitee
B
bronwyn • family_with_children • us
7
thought I got a good deal on 2 rooms and the heated pool was great
Pros:

did not eat breakfast location was good

2026-01-19 • via Nuitee
A
Arlando • couple • us
4
Pros:

Staffing

Cons:

Bug was in the room Condom was im toilet

2026-01-15 • via Nuitee
K
Kaley • couple • us
10
2026-01-14 • via Nuitee
H
Hall • family_with_children • us
1
2026-01-02 • via Nuitee
J
Jaquesha • family_with_children • us
10
2025-12-28 • via Nuitee
R
Rodney • family_with_children • us
7
2025-12-18 • via Nuitee
D
David • couple • us
9
Cons:

Breakfast buffet terrible

2025-12-14 • via Nuitee
A
Anne • couple • us
8
2025-12-14 • via Nuitee
R
Rajeev Ranjan • solo_traveller • us
1
2025-12-12 • via Nuitee
J
Jones • couple • us
10
It was a very nice hotel....
Pros:

The location and food were good!

2025-12-10 • via Nuitee
E
Ellis • family_with_children • us
9
Pros:

Clean and friendly staff

2025-12-03 • via Nuitee