Notting hill the Mall, Mussoorie

Hotels
6.6 (47 reviews)
Library chowk, Library, The mall road , Mussoorie , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Cons:
Location is difficult to access.

Categories

Cleanliness
4.86
Negative sentiment regarding location accessibility affects this score.
Service
7.33
Standard quality for this hotel tier.
Location
4.87
Very difficult to reach, away from mall road on a very steep climb.
Room Quality
7.32
Standard quality for this hotel tier.
Amenities
7.35
Standard quality for this hotel tier.
Value for Money
7.31
Standard quality for this hotel tier.
Food and Beverage
7.36
Standard quality for this hotel tier.
Overall Experience
6.43
Reflects the average of ratings and overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-17 20:56

Property Description

Luxurious Accommodation
AHR Notting hill the Mall, Mussoorie, nestled in the heart of Mussoorie, offers 4-star accommodation with a touch of elegance. Each guest room is equipped with modern amenities like air conditioning, a safety deposit box, and a flat-screen TV, ensuring a comfortable stay. Some units even feature a charming balcony, perfect for enjoying the picturesque views.

Convenient Facilities
Guests can enjoy the convenience of free WiFi throughout the property, making it easy to stay connected. The hotel also provides free private parking for those traveling by car. With a restaurant on-site and room service available, guests can indulge in delicious meals without leaving the comfort of the hotel.

Prime Location
Located just steps away from Mussoorie Library and within close proximity to popular attractions like Gun Hill Point and Mussoorie Mall Road, AHR Notting hill the Mall, Mussoorie, offers easy access to the best of what the city has to offer. Don't miss the chance to experience luxury and convenience in the heart of Mussoorie.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 47 reviews
Cleanliness: 4.86
Service: 7.33
Location: 4.87
Room Quality: 7.32
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 6.43
A
Avinash • solo_traveller • in
1
Cons:

We had booked our stay in this hotel with booking.com
We had book 3 standard (only 3 were available )and one deluxe room

Upon reaching there hotel told us that these 3 rooms are all on different floor and do not have any window.
Upon questioning they said that everything is mention on the booking page(I checked..nothing was mentioned)

Still we accepted,but the AC in one of the rooms was not working and the room was filled with bad smell, absolutely no ventilation and was suffocating like hell. They wanted us to take that room also which obviously was not inhabitable

So we asked them to cancel the booking to which they denied. After a lot of hassles the hotel decided only to cancel only one room and not the entire booking.
We were forced to stay in three small,ill ventilated rooms only which was very combursome and so one of the guests moved out to other hotel the next day

Booking.com also was not a great help in assisting with this... They said they can cancel and refund only if the hotel agrees and the hotel kept on saying that we cannot do anything.. the guest have to take all the pain in cancellation

We had no option but to carry on our stay for the rest of 2 days in such a negative atmosphere and the whole vacation was ruined because all of the family members could not stay together, and we had to spend hours on phone in discussion with booking.com or hotel employees even on 2nd and 3rd day.. even the customer service of booking.com is hell..they don't even call back or reply to email.

Even the location of hotel is very very steep up hill. They do offer shuttle service for this..but only till 9:00 p.m., so u have to walk very steep upwards(even my mother had to do it at 75+ age,both knees operated) with your bags and shopping, very tiring and a spoiler

2026-05-31 • via Nuitee
B
Buldewo • solo_traveller • mu
5
Pros:

I like the stafs and the rooms for the rates they are offering to international clients. The lady at front desk was welcoming and she has done her best to assist us all the time. The only MAIN issue which they need to fix urgently is that they need to get their POS machine (bank machine) to be able to receive or take payments from International bank cards. We had to speak to many contacts locally in India to be able to sort their payments. We are not from India and it was not easy to really pay their bills. They need to ensure settlement

Cons:

Bank machine there is not for international cards. They need to sort this soonest possible with their bank to allow foreign clients to be able to pay bills at this hotel

2026-04-17 • via Nuitee
R
Ravi Prakash BANSAL • couple • in
6
Very difficult to reach
Pros:

Very difficult to reach.it is not on mall road but away from mall road on a very steep climb..

Cons:

Location

2026-03-09 • via Nuitee
L
Lalit • family_with_children • in
4
2026-01-22 • via Nuitee
S
Sara • extended_group • in
2
2026-01-05 • via Nuitee
P
Piyush • couple • in
10
2026-01-02 • via Nuitee
N
Naresh • young couple • in
1
Bad
Pros:

Location not good

2025-03-03 • via Nuitee
A
Abdul • family with young children • in
1
Never book this hotel, such a disaster property and staffs.They will loot you.
Pros:

Nothing we liked in this property. By mistake also no one should book this hotel. Also it is on top of hill and no cars won't go near hotel and chances for car may fell down from top if anyone take their car there, very congested road towards the hotel.

Cons:

Such a arrogant Reception Lady staff and Arrogant General Manager, They have charged extra money from us by saying that they have upgraded our room but room was very small and not cleaned, additionally they have charged 1200 for extra bed and given one oly and low quality mattress.Also room full of cockroaches.Photo attached here

2025-01-09 • via Nuitee
S
Soni • with friends • in
6
Pleasant
2025-01-08 • via Nuitee
K
Khan • young couple • in
10
Exceptional
2025-01-01 • via Nuitee
R
Rakesh • young couple • in
1
Bad
2024-12-28 • via Nuitee
K
Ketan • group • in
6
Pleasant
2024-12-25 • via Nuitee
L
Lokesh • family with young children • in
10
Himalaya view from the room
Pros:

The view from our room was mesmerizing in the morning. Really loved that.

2024-12-19 • via Nuitee
R
Raghu • group • in
9
Comfortable stay
Pros:

We loved our stay at Notting Xyst Mussoorie. The hospitality was top notch from the team. Buffet quality was ok with couple of varieties.

Cons:

Nothing as such

2024-12-19 • via Nuitee
B
Bhavleen • family with young children • in
7
Good
2024-12-18 • via Nuitee
B
Bhanu • young couple • in
8
Very good
2024-12-18 • via Nuitee
E
Eesh • group • in
5
Check other web portals as well, the hotel was available at a much cheaper price on PayZapp.
Pros:

Food was super awesome. Hospitality initially was beautiful.

Cons:

We could have easily got a room upgrade if the manager would have agreed, it was vacant… he asked for a healthy price which we had to deny.

2024-12-16 • via Nuitee
A
Anu • young couple • in
8
Very good
2024-12-11 • via Nuitee
K
Kumar • young couple • in
2
Very poor
Pros:

no windows in room.Room size is very small and if you call to room service no one attend call and you will not get water also in room. you will search water out side while water is not available there and location is not good.

Cons:

Breakfast is not good. items in breakfast is vvery less and tea is availabe but not hot.you can get cld tea there.

2024-12-05 • via Nuitee
M
Mustaqali • family with young children • om
9
Superb
Pros:

Excellent breakfast, The Staff were amicable, clean and neat

Cons:

Entry to the hotel.

2024-12-02 • via Nuitee