DoubleTree by Hilton Shah Alam i-City

Hotels
•
Hilton Worldwide
9.2 (3009 reviews)
i-City Golden Triangle, Shah Alam, 40000 , Shah Alam , MY
60-3-56500200

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Facilities

Full-service spa
Proposal/romance packages available
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Cons:
Food quality inconsistencies
Cleanliness issues in some areas

Categories

Cleanliness
8.51
Some reviews noted cleanliness issues, particularly with the swimming pool and room cleanliness.
Service
9.48
Multiple reviews highlighted the friendliness and professionalism of the staff.
Location
9.52
Guests appreciated the location near attractions and family-friendly areas.
Room Quality
9.47
The rooms were generally described as clean, comfortable, and well-appointed.
Amenities
9
The amenities were good, but some guests felt improvements could be made, particularly in parking and facilities.
Value for Money
9.46
Overall value was considered good, especially given the comfort and service level.
Food and Beverage
8.51
Breakfast options were generally praised, but some guests had poor experiences with food quality.
Overall Experience
9.68
Overall reviews were positive with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:04

Property Description

Experience the ultimate getaway at DoubleTree by Hilton Shah Alam i-City, where modern luxury meets convenience.

Spa and Wellness
Indulge in a day of pampering at our luxurious spa, offering a range of revitalizing massages and soothing facials to melt away your stress. Afterward, take a refreshing dip in our outdoor pool or unwind in the steam room.

Exquisite Dining Options
Savor culinary delights at any of our three on-site restaurants or enjoy the convenience of room service. For casual snacks and drinks, our bar/lounge and poolside bar have you covered, ensuring a perfect dining experience at any hour.

Comfort and Connectivity
Relax in one of our 300 air-conditioned rooms, featuring plush amenities, plush minibars, and plasma televisions. Stay connected with complimentary Wi-Fi and enjoy all the comforts of home in our well-appointed accommodations.

Don't miss your chance to experience this magnificent hotel - book your stay today!

Important information:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.
  • Contactless check-out is available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.2
Based on 3009 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.68
N
Nair • couple • sg
9
Pros:

Staff and cleanliness

Cons:

Walkway to mall was slightly unsheltered

2026-03-14 • via Nuitee
M
Mohd Faizuddin • couple • my
10
2026-03-13 • via Nuitee
N
Normala • couple • my
8
Pros:

Ok

Cons:

Ok

2026-03-11 • via Nuitee
M
Mohamad Azmi • solo_traveller • de
9
2026-03-11 • via Nuitee
Y
Yow Yih • couple • sg
7
2026-03-09 • via Nuitee
N
Norshahidah • couple • my
10
2026-03-08 • via Nuitee
M
muhd • couple • my
9
2026-03-07 • via Nuitee
A
Aggie • couple • my
10
2026-03-07 • via Nuitee
I
Ismail • couple • my
8
Pros:

The enviroment , the service

Cons:

Toilet no bidet

2026-03-06 • via Nuitee
J
Jamilah • couple • my
9
Awesome!
Pros:

Hospitality

Cons:

No

2026-03-06 • via Nuitee
N
Nicolas • family_with_children • fr
10
Détente, repos, relaxation
Pros:

Le petit déjeuner est Royal au sens propre du terme, le meilleur moment de la journée ✨ incroyable

2026-03-05 • via Nuitee
Y
Yosrie • couple • gb
8
2026-03-05 • via Nuitee
K
Khairul Norafizah • couple • my
5
2026-03-04 • via Nuitee
A
Adly • couple • sg
10
2026-03-02 • via Nuitee
C
cheng yuan • extended_group • my
10
2026-03-02 • via Nuitee
N
Nurul Aini • family_with_children • my
8
2026-03-02 • via Nuitee
C
Corey • solo_traveller • au
8
2026-03-01 • via Nuitee
K
Khairol • family_with_children • my
6
2026-02-28 • via Nuitee
W
Weng Kit • couple • my
9
Happy
Pros:

Nice environmental

Cons:

The price is quite high, can be lower like around 300myr per stay

2026-02-26 • via Nuitee
S
Syahrizan Syahrim • couple • my
8
Good venue to bring your kids as I-City is just within walking distance
Pros:

Clean and spacious room

Cons:

Cafe food wasn’t tasteful

2026-02-25 • via Nuitee