Hanoi Lakeside Premium Hotel & Travel

Hotels
9.3 (1599 reviews)
60 Cau Go, Hoan Kiem , Hanoi , vn

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Helpful service
Cons:
Noisy rooms
Cleanliness issues

Categories

Cleanliness
7.86
Several reviews mention issues like mouldy bathroom and general poor maintenance.
Service
10
Many guests highlighted the helpfulness and kindness of the staff, especially Bryan.
Location
9.83
The location is frequently commended for its proximity to essential spots and attractions.
Room Quality
8.87
Mixed mentions with some rooms being noisy and problems regarding bed quality.
Amenities
8.82
Amenities mentioned are suitable for a short stay, but some issues with room configurations.
Value for Money
9.35
Value perceived as decent given the location, but some felt misled by room descriptions.
Food and Beverage
9.81
Not specifically mentioned, but positive experiences imply good options are available.
Overall Experience
9.86
General satisfaction expressed, despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:28

Property Description

Central Location and Convenience
Situated in the heart of Hanoi, Hanoi Lakeside Premium Hotel & Travel offers easy access to popular attractions such as Thang Long Water Puppet Theater and Hoan Kiem Lake. With the city centre just 400 metres away, guests can immerse themselves in the vibrant culture of the area effortlessly.

Comfortable Rooms with Stunning Views
Each room at the hotel is thoughtfully designed to provide comfort and convenience. From a flat-screen TV and safety deposit box to city views and a private terrace in selected rooms, guests can enjoy a relaxing stay with all modern amenities.

Exciting Activities and Services
Guests can kickstart their day with a delicious breakfast and explore the city with free bike rentals. For those looking to venture further, the hotel offers car hire services and a dedicated tour desk to enhance their travel experience.

Ready to experience the charm of Hanoi? Book your stay at Hanoi Lakeside Premium Hotel & Travel now!

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs VND 2000000 per day.

Location

Guest Reviews

9.3
Based on 1599 reviews
Cleanliness: 7.86
Service: 10
Location: 9.83
Room Quality: 8.87
Amenities: 8.82
Value for Money: 9.35
Food and Beverage: 9.81
Overall Experience: 9.86
D
Dariusz solo_traveller gb
7
2026-04-18 via Nuitee
Y
yann solo_traveller fr
6
L’emplacement pour un touriste est idéal, mais le bruit de la rue nous a ennuyé, quand une autre chambre plus calme ( ma
Pros:

L’emplacement pour un touriste est idéal, le personnel très à l écoute

Cons:

Pas d option petit déjeuner possible, le bruit de la rue surtout le week end car il est permis de mettre de la musique en pleine rue jusqu a 23 heures, donc si vous n êtes pas des couches tôt cela ne vous gênera pas

2026-04-18 via Nuitee
R
Robyn couple nz
1
Pros:

We got to our hotel at 1am in the morning yo find out they had no rooms left and had given our room away and was taken 100metres down the road to another hotel which we had no choice but to take at that stage. To say we were unhappy is an understatement

Cons:

We then stayed at the Amorita boutique hotel, the staff were lovely but had to remind them to service our room, the bathroom was dated cracked tiles and looks behind the bathroom door

2026-04-16 via Nuitee
W
Wouter couple nl
10
2026-04-15 via Nuitee
Y
Yena solo_traveller nz
10
Good overall!
Pros:

Very central and close to a lot of things

Cons:

The bed

2026-04-15 via Nuitee
G
George family_with_children us
10
2026-04-15 via Nuitee
F
FRANKENGLER extended_group de
9
Pros:

nice location , price - quality is OK , close to old town & lake

2026-04-15 via Nuitee
G
George family_with_children us
10
Pros:

Friendly and clean! Great location

2026-04-15 via Nuitee
R
Rahul couple au
2
Not recommended for does not look like the pictures at all.
Pros:

Location was good and centre of Old Quater

Cons:

Rooms did not match expectation or was not like the pictures. Dirty and cleanliness. Need to walk through a Foot Massage/Spa centre to the lifts. Staff was friendly but I asked for a some additional toilet paper and room clean, and both was not done/provided before we left.

2026-04-14 via Nuitee
R
Rubina solo_traveller au
7
2026-04-14 via Nuitee
A
Augustin solo_traveller ph
8
Pros:

Convenient and friendly staff

Cons:

None

2026-04-14 via Nuitee
G
Georgia couple gb
10
Pros:

Great locations, big room, bathroom was good as the shower was separate. My only niggle would be how small the window was but would stay again.

2026-04-14 via Nuitee
M
Michael solo_traveller de
6
Ok aber laut
Pros:

Preis für die Lage ok

Cons:

Extrem laut Zimmer zur Straße meiden besonders am Wochenende

2026-04-13 via Nuitee
P
Paul solo_traveller gb
6
Average stay at reasonable cost
Pros:

Room was of a decent size and had everything needed for a comfortable stay. Great location for exploring. Room was clean and tidy.

Cons:

No breakfast option. Noisy at night (other guests, not the street). Had to move rooms which we were told after we had made payment. Subsequent room had a window onto another corridor.

2026-04-13 via Nuitee
C
Caroline couple ie
8
For my first night in Vietnam, it was a good stay.
Pros:

It was very central. Staff were lovely. It was clean and comfortable.

Cons:

For the price, it wasn’t too bad, but subsequently did a lot better paying slightly more.

2026-04-12 via Nuitee
B
Barbara couple it
10
2026-04-04 via Nuitee
N
Netra extended_group au
10
2026-04-03 via Nuitee
Y
YUN-RUNG CHU extended_group tw
7
Pros:

Perfect location right in the Old Town. The staff were friendly and always happy to help.

Cons:

The room was a bit smaller than expected, and it felt damp even with the AC on. Also, the toilet flush was quite weak, which was a bit inconvenient.

2026-04-03 via Nuitee
G
Grant extended_group au
9
2026-04-02 via Nuitee
M
Manfred extended_group nl
8
Gutes Hotel in zentraler Lage der Altstadt von Hanoi.
Pros:

Gute Lage direkt in der Altstadt von Hanoi. Das Zimmer hatte zwar kein Fenster, doch ist das bei dem Lärm in Hanoi ehr ein Vorteil. Positiv ist der Zimmersafe. Die Dusche war sauber und komfortabel.
Laundry Service wurde direkt im Hotel zu einem guten Preis angeboten.

Cons:

Nichts anzumerken. Der Aufenthalt entsprach meinen Erwartungen und das Hotel kann ich durchaus empfehlen.

2026-04-02 via Nuitee