HARRIS Hotel & Residences Sunset Road

Hotels
7.9 (210 reviews)
Jalan Pura Mertasari III/ 8x, Sunset Road , Kuta , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean room
Cons:
Poor cleanliness in bathrooms
Noisy environment
Maintenance issues

Categories

Cleanliness
5.65
The toilet was reported dirty and old, with stains making it disgusting to look at.
Service
9.15
Staff are friendly and helpful.
Location
8.65
The location is quite convenient and near main access points.
Room Quality
7.65
Rooms look lacking in maintenance, with bed sheets and furnishings being older.
Amenities
7.15
Some amenities like the shower head and the bathroom cleanliness were lacking.
Value for Money
8.65
The hotel is perceived as good value for the price.
Food and Beverage
8.15
Breakfast options are decent but could have more variety.
Overall Experience
8.15
Mixed experience with some significant concerns, but overall, satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:47

Property Description

Convenient Location and Modern Amenities
HARRIS Sunset Road is strategically situated near the airport and popular areas like Seminyak. The hotel boasts an outdoor pool, free Wi-Fi, and well-equipped guest rooms for a comfortable stay.

Leisure and Business Facilities
Guests can unwind by the pool, relax in the hotel's lounge, or utilize the business center. A children's club is also available, catering to families and business travelers alike.

Dining Options and Complimentary Shuttle Service
Indulge in a variety of international and Indonesian cuisines at the on-site restaurant. Additionally, guests can enjoy the convenience of a free shuttle service to nearby attractions, enhancing their overall experience at HARRIS Sunset Road.

Book your stay now to experience the perfect blend of convenience and comfort at HARRIS Sunset Road!

Important information:

Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 210 reviews
Cleanliness: 5.65
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 7.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.15
L
lydia • family_with_children • gb
6
Pros:

Very friendly and accommodating staff.

Cons:

The food was dreadful. I'm vegetarian and I really struggled.

2026-01-26 • via Nuitee
I
Iwan Saputra • couple • au
4
2026-01-04 • via Nuitee
S
Sim • couple • sg
4
Unpleasant stay and I left after the first night despite booking a 2 night stay.
Pros:

The room was clean and bed was reasonably comfortable.

Cons:

The toilet was a nightmare. Very dirty and old toilet with broken fixtures such as shower head. The tap, wall tiles, counter top and toilet seat all had stains and felt tacky. Floor tiles and corners had stains making it disgusting to look at. Every usage in the toilet was a fear factor moment.

2026-01-04 • via Nuitee
A
Adhy • family_with_children • id
6
Pros:

I like the location. Quite near to main accesses

Cons:

Water is salty. Feels bad in our skins.
Rooms looks lack of maintenance.
Bed sheets looks a bit old.

2026-01-03 • via Nuitee
S
Shameem • solo_traveller • au
8
2026-01-02 • via Nuitee
S
Shamima • extended_group • au
9
2026-01-01 • via Nuitee
I
isma • solo_traveller • id
6
2025-12-29 • via Nuitee
W
Wei Wei • family_with_children • my
10
A very comfortable stay!
Pros:

Staffs are friendly, food is good. Room was clean.

Cons:

nil

2025-12-19 • via Nuitee
L
Laura • solo_traveller • id
9
Lovely stay, helpful staff!
Pros:

Helpful staff, the location, cleanliness.

Cons:

Noises from next room could be heard.

2025-12-07 • via Nuitee
S
susheel • couple • fr
7
2025-12-03 • via Nuitee
I
I Wayan Heru • couple • id
8
2025-11-17 • via Nuitee
P
Paolo • solo_traveller • au
8
2025-10-27 • via Nuitee
A
ANTOINE • solo_traveller • bi
10
African
Pros:

Acceuil chaleureux , souriant, chambre confortable, connexion Wi-Fi gratuite impeccable, repas délicieux

Cons:

Quelquefois Il ya des bruits la nuit
Je déconseille de prendre les chambres rés de chaussé , les bruits de machines et ventilateurs risqueront de perturber votre sommeil

2025-10-23 • via Nuitee
T
Tomoki • solo_traveller • jp
7
2025-10-17 • via Nuitee
N
Nevrita • family_with_children • id
7
2025-10-10 • via Nuitee
M
Manuel • solo_traveller • pt
6
Aceitável.
Pros:

Pequeno-almoço.

Cons:

Não era a cama que eu queria. Havia uma porta que dava para outro quarto. E que não estava trancada.

2025-09-20 • via Nuitee
J
Jimmy • couple • cn
9
满足要求，物有所值，性价比高。
Pros:

自助早餐有多种冷热饮品，各种糕点，蔬菜，水果，肉食，鸡蛋等等，品种丰富，味道也不错！

Cons:

浴室的淋浴花洒不好用，主干道前往酒店的街道比较脏乱。

2025-09-16 • via Nuitee
N
Nora Izzati binti • solo_traveller • jp
8
2025-09-15 • via Nuitee
M
Masahiro • solo_traveller • jp
8
なかなか良かった。
2025-09-14 • via Nuitee
A
Aya • solo_traveller • jp
9
Pros:

海は遠いですが、お得感があるホテルでした。

2025-09-10 • via Nuitee