Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Sauna
Kids' outdoor play equipment
Heated pool
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Cleanliness
Exceptional Service
Good Location
Spacious Rooms
Great Amenities
Fair Value for Money
Delicious Food
Cons:
Concerns regarding pricing on one mention

Categories

Cleanliness
9.45
Positive mentions of cleanliness in several reviews, appreciated for being very clean and well-maintained.
Service
10
Exceptional service highlighted in multiple reviews, with staff being described as friendly, helpful, and professional.
Location
9.42
Well-received location with mentions of quiet surroundings and easy access, creating a relaxing experience.
Room Quality
9.96
Rooms described as spacious, well-decorated, and comfortable, contributing to a great stay.
Amenities
9.41
Spa and wellness facilities were mentioned positively, adding to the overall experience.
Value for Money
9.44
Felt that the services and facilities provided were worth the price, though one mention of pricing exists.
Food and Beverage
9.9
Food quality and variety were highly praised, especially breakfast and festive meals.
Overall Experience
10
Multiple reviews express a desire to return, indicating a strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:48

Property Description

Luxurious Accommodation and Wellness Retreat

Unwind in Style: Indulge in the seasonal outdoor pool, fitness center, and on-site restaurant. Enjoy the convenience of free private parking and a water park at your disposal.

Relax and Rejuvenate: Pamper yourself at the spa and wellness center with an indoor pool and sauna. After a day of exploration, unwind at the bar for a refreshing drink.

Family-Friendly Fun: Keep the little ones entertained at the children's playground while you take some time for yourself.

Experience the epitome of relaxation and comfort at HOTEL CRYSTAL WELLNESS & SPA superior. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.7
Based on 2144 reviews
Cleanliness: 9.45
Service: 10
Location: 9.42
Room Quality: 9.96
Amenities: 9.41
Value for Money: 9.44
Food and Beverage: 9.9
Overall Experience: 10
M
MARIA • couple • md
10
Superb
Pros:

Locația excelentă,parcare privată,personal amabil,mincare foarte bună, centru SPA superb

2026-03-13 • via Nuitee
D
Daniel • family_with_children • ro
10
2026-03-12 • via Nuitee
A
adina mare • couple • ro
10
Pros:

Absolut tot

Cons:

Nu a fost nimic să nu mi placa

2026-03-11 • via Nuitee
E
Eduard • couple • ro
10
Totul la superlativ si din pacate ne dau lectii de curatenie spre sudul tarii
Pros:

Oameni foarte primitori si curatenie desavarsita....un exemplu ca se poate si asa

Cons:

ca nu merg tasnitoarele de apa atat de des....

2026-03-10 • via Nuitee
C
carmen • family_with_children • ro
10
Minunat
Pros:

Amplasament /personal/ facilități / mâncarea servită la restaurant în regim de demipensiune, toate de nota 10.
Recomand tuturor un sejur la Crystal Hotel Sovata !

2026-03-10 • via Nuitee
F
forever • couple • ro
9
Pros:

Camere,personal ,curatenie

Cons:

La cina prea multe preparate fast fod

2026-03-09 • via Nuitee
D
Dan • couple • ro
10
2026-03-09 • via Nuitee
M
mircea • couple • ro
10
2026-03-09 • via Nuitee
M
Mariana M • couple • ro
10
Superlativ!
Pros:

Hotelul elegant, curat. Personalul profesionist si prietenos! Mâncarea foarte bună! Spa-ul excelent: bazin cu apa sarata, bazin cu apa dulce cu hidromasaj, bazine cu pietre cu apa calda si rece, saune, camera de odihna cu sare...Totul a fost PERFECT!!

2026-03-07 • via Nuitee
M
Maricica • couple • ro
10
Sejurul a fost minunat!!!
Cons:

Cafeaua la piscina

2026-03-07 • via Nuitee
V
Valentin • couple • ro
10
Apreciez.
Pros:

În primul rând, am fost la Cristal pentru spa și am fost foarte mulțumit.
Vom reveni.

Cons:

Nu am remarcat ceva neplăcut.

2026-03-07 • via Nuitee
I
ILEANA • couple • ro
10
Un sejur minunat,vom reveni cu siguranță!
Pros:

Locația foarte bună,mancarea conform așteptărilor,adică foarte bună!

Cons:

Lipsa balconului

2026-03-05 • via Nuitee
O
Octavian • couple • ro
10
2026-03-05 • via Nuitee
M
mihaela • couple • ro
10
Pros:

A fost totul bine....nu am nimic de obiectat !! De fapt as schimba programul cu intrarea si ieșirea din hotel!! Asta ca o gluma..... ca striu ca asa se procedează peste tot.

2026-03-03 • via Nuitee
A
Alina • couple • ro
10
2026-03-02 • via Nuitee
F
Florea • couple • ro
10
Totul ok
Cons:

Prea mult se sta coada ptr un pahar de suc,e singurul inconvenient pe care l-am întimpinat,I'm rest ok

2026-03-02 • via Nuitee
M
Matei • couple • ro
10
2026-03-02 • via Nuitee
V
Vadim • couple • ro
10
2026-03-02 • via Nuitee
R
Razvan • extended_group • ro
10
2026-03-02 • via Nuitee
O
Oxana • couple • md
10
Sejur excelent, cu mici excepții!!!
Pros:

Este un hotel de nota 10, cu camere moderne, mic dejun și cină superbe, un Spa dotat cu tot ce e necesar!!!

Cons:

Zona Spa foarte încărcată, foarte mulți copii, nu ajung șezlonguri, dacă doriți o odihnă liniștită nu e locul cel mai potrivit!!!

2026-03-02 • via Nuitee