Candlewood Suites San Antonio - Fort Sam Houston by IHG

Hotels
•
Candlewood Suites
6.6 (252 reviews)
6900 I-35 Frontage Rd , San Antonio , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Diligent staff
Quick complaint handling
Cons:
Traffic noise
Sketchy area

Categories

Cleanliness
6.4
Clean and quiet, but affected by external noise.
Service
7.9
The staff was very diligent when placing my mother and I near each other and handled noise complaints quickly.
Location
4.9
Sketchy area and noise from traffic and construction, making access difficult.
Room Quality
5.4
Could hear stomping of feet above and next door, indicating noise issues.
Amenities
7.9
Standard quality for this hotel tier.
Value for Money
6.4
Standard quality for this hotel tier.
Food and Beverage
7.9
Standard quality for this hotel tier.
Overall Experience
6
Mixed feelings due to noise but appreciated the staff's diligence.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-11 13:31

Property Description

Modern Comfort in Historic San Antonio

Convenient Location: Sure Stay Plus by Best Western in historic San Antonio, Texas, is just minutes away from downtown, offering easy access to dining and shopping options.

Amenities Galore: Enjoy a range of amenities including free continental breakfast, high-speed Internet, outdoor pool, and fitness center. Business travelers will find the business center, meeting facilities, and ATM machine especially useful.

Cozy Accommodations: Relax in smoke-free rooms equipped with microwaves, refrigerators, and plush pillowtop mattresses. Some rooms even feature whirlpool bathtubs and sofa sleepers for extra comfort.

Book your stay now at Sure Stay Plus by Best Western for a memorable experience in San Antonio!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note, for guests staying more than 7 nights, a cleaning fee of $150 charged to the card on file.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2027-03-31 until 2025-08-19

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.6
Based on 252 reviews
Cleanliness: 6.4
Service: 7.9
Location: 4.9
Room Quality: 5.4
Amenities: 7.9
Value for Money: 6.4
Food and Beverage: 7.9
Overall Experience: 6
J
Julio • solo_traveller • us
6
It was convenient but I'm not coming back.
Pros:

It was close to where I needed to go.

Cons:

No breakfast. Please change that.

2026-04-11 • via Nuitee
M
Maria • extended_group • us
10
2026-04-07 • via Nuitee
A
Ashley • family_with_children • us
10
Loved it, will book again!
Pros:

Very clean & very spacious!

Cons:

N/A

2026-04-06 • via Nuitee
A
Ahmed • family_with_children • us
10
2026-04-06 • via Nuitee
C
CARL • solo_traveller • us
10
Hotel stay was great. Rooms were spacious and clean. @pinCgatorgear
Pros:

Hotel stay was great. Rooms were spacious and clean. @pinCgatorgear

Cons:

Hotel stay was great. Rooms were spacious and clean. @pinCgatorgear

2026-04-05 • via Nuitee
A
Amaya • extended_group • us
7
2026-04-04 • via Nuitee
N
nicholas • extended_group • us
10
2026-04-02 • via Nuitee
J
James • couple • us
4
poor
Pros:

bed was comfortable and staff fairly friendly

Cons:

Cleanliness. There were several ants running around the room and we found nail clippings under the sink. Room was also right next to the highway and construction which made sleeping difficult.

2026-04-01 • via Nuitee
S
Sherwood • family_with_children • us
7
Worth a night stay for sure
Pros:

Everything was great

Cons:

I seen it advertised with breakfast at this specific location. But it did not have it.

2026-03-29 • via Nuitee
L
Lisa • couple • us
10
Only complaint I would have to say is that the floors could have been clean a little more but overall the stay was pleas
Pros:

It was in close distance of the necessities.

Cons:

Under construction.

2026-03-29 • via Nuitee
B
Brandi • family_with_children • us
9
2026-03-27 • via Nuitee
G
Gabriel • couple • us
10
2026-03-25 • via Nuitee
T
TERRI • solo_traveller • us
9
Was a great room
Pros:

Clean and friendly

Cons:

Our room was one the side by the highway. Train and some traffic was loud

2026-03-25 • via Nuitee
H
Hernandez • solo_traveller • us
6
Pros:

Staff was really sweet.

Cons:

I was put between 2 families i heard screaming kids all night

2026-03-23 • via Nuitee
C
Cameron • couple • us
10
2026-03-23 • via Nuitee
A
Adela • family_with_children • us
9
2026-03-23 • via Nuitee
B
Boyette • couple • us
10
2026-03-23 • via Nuitee
P
Phillip • extended_group • us
8
The Candlewood Suite hotel is a spacious, comfortable, refreshing place to stay when traveling.
Pros:

Cleanliness and space of room....Very comfortable, nice size kitchen area abd spacious bathroom.

Cons:

No pull out couch

2026-03-22 • via Nuitee
K
KESTX • family_with_children • us
10
Pros:

Easy on/off access to highway. Rooms were clean, large, and completely updated. The staff was friendly and our room was ready when we arrived.

2026-03-22 • via Nuitee
U
Ugochukwu • family_with_children • us
8
2026-03-22 • via Nuitee