Pelican Inn at Las Dunas Chelem

Hotels
9 (25 reviews)
C 21 1049 x 158 calle y160 , Chelem , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Welcoming staff
Spacious rooms
Cons:
Cleanliness issues in outdoor areas
Inconsistent pet policy

Categories

Cleanliness
7.71
There were concerns about cleanliness in outdoor areas, as mentioned regarding animal waste.
Service
9.68
The staff was described as welcoming and attentive, providing excellent service.
Location
9.22
The hotel is conveniently located close to the beach.
Room Quality
9.17
Rooms are spacious and comfortable, mentioned positively in reviews.
Amenities
9.2
The big pool and available facilities like a restaurant and bar were well-received.
Value for Money
9.16
Good value was noted due to the amenities provided and included breakfast.
Food and Beverage
8.71
The restaurant received some positive mention, but there was a noted issue with breakfast preparation.
Overall Experience
9.18
Reviewers expressed enjoyment of their stay and satisfaction with the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:31

Property Description

Outdoor Swimming Pool and Water Sports Facilities
Enjoy a refreshing dip in our outdoor swimming pool or explore water sports activities just steps away from Pelican Inn.

On-Site Restaurant and Bar
Savor delicious meals and drinks at our convenient restaurant and bar without having to leave the property.

Comfortable Rooms with Modern Amenities
Relax in well-appointed rooms featuring a patio with pool view, flat-screen TV, air conditioning, and free WiFi to make your stay enjoyable.

Book now at Pelican Inn at Las Dunas Chelem for a memorable experience by the beach!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 03:00 PM

Location

Guest Reviews

9
Based on 25 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
R
Roberto Francisco • couple • mx
9
excelente y confort
Pros:

Sinceramente fuimos a dormir porque estábamos durante el día con una familia cerca de la playa

Cons:

todo bien

2026-09-03 • via Nuitee
C
Christopher • solo_traveller • us
4
Party city; nice pool, nots of drinks and loud music!
Pros:

Had a restaurant on-site; good food, but poor service. No hostess, waiters came and went willy nilly... no one dedicated to serving the customer.

Cons:

Lots of noise; DJ Music was at 11/10 volume; and blasted into all the rooms. Doors for the hotel rooms need to be upgraded and made soundproof. Place needs lots of maintenance, plaster and paint work. My room had falling off plaster in a number of places, all over the floor. Shower needs some sort of drainage baffles/ lip; as drainage water flowed out of the toilet room and onto the main bedroom floor. No coffee service/ coffee pot in the room. No micro=zapper nor Fridge either! No maid service the whole week; got fresh towels just once after tracking down the pool cleaner guy and asking him. Pool guy was overworked; and needs more help. Very messy grounds, lots of trash on the ground, staff needs to pitch in and pick up trash if they see it/ walk by it. Hotel is on the main highway, so some traffic noise.

2026-09-01 • via Nuitee
C
Claudia • couple • mx
8
2026-08-10 • via Nuitee
F
Francisco • couple • mx
9
Satisfecho
Cons:

La cama estaba muy dura !!!

2026-06-30 • via Nuitee
C
Cauich moo • solo_traveller • mx
10
Pros:

El trato

2026-06-22 • via Nuitee
M
Monica Alicia • extended_group • mx
10
RECOMENDADO AL MIL
Pros:

LA ATENCION DESDE LA DUEÑA Y EL PERSONAL EXCELENTE! MUY AMABLES Y LAS INSTALACIONES ERA LO QUE ESPERABAMOS TODO MUY BIEN

2026-06-16 • via Nuitee
R
Roberto • couple • mx
1
Cons:

los colchones son viejos y parecen como si estuvieraa acostado en una gelatina me provocaron dolor horrible de cintura

2026-06-09 • via Nuitee
• couple • mx
5
2026-04-08 • via Nuitee
S
silva • couple • mx
8
2026-03-18 • via Nuitee
V
Victor Manuel • family_with_children • mx
9
Pros:

Es una excelente opción para descansar y poder conocer mas de la magia que tiene Chelem. El hotel es muy cómodo y silencioso. Nos gustó el viernes de Karaoke, se hace buen ambiente y se come rico.

Cons:

NA

2026-02-26 • via Nuitee
L
Lourdes • family_with_children • mx
8
Cómodo y bonito
Pros:

La comida, ls piscina, la habitación muy cómoda y bonita

Cons:

Un poco cara la comida

2026-02-25 • via Nuitee
P
Pawel • extended_group • pl
8
2026-01-05 • via Nuitee
J
Juan Carlos • extended_group • mx
8
Pros:

El cuarto

Cons:

El baño

2026-01-04 • via Nuitee
A
Amado Macosay • couple • mx
10
2026-01-02 • via Nuitee
M
Morten • extended_group • dk
10
Nice place to stay - big pool and welcoming owner/staff
Pros:

Great big pool. Staff is very welcoming and nice. Good and cozy restaurant (with live band the day we went). Close to beach if that’s your thing. But the pool and area is awesome - hammocks, bar and private area.

2025-12-31 • via Nuitee
E
Edith • couple • mx
10
2025-12-13 • via Nuitee
L
Luisy • extended_group • mx
10
Pros:

Excelente lugar para convivir con las amigas. Super relajante y muy cómodas habitaciones. Nos encanto que pensamos regresas en nuestro próximos viajecitos.

Cons:

Solo el cuidado de las partes verdes con las heces de los animalitos. Nos topamos en varias ocasiones al igual que en el estacionamiento.

2025-12-03 • via Nuitee
S
Stephany • family_with_children • be
10
Great hotel!
Pros:

The rooms are spacious, big beds, nice shower. We received a welcome basket which was very cool. The pool is big and you can buy your own food and eat it by the pool.

2025-09-17 • via Nuitee
M
Miranda • family_with_children • it
4
2025-09-15 • via Nuitee
S
Sandra • family_with_children • mx
8
Bueno para un descanso
Pros:

Es muy tranquilo, el cuarto es agradable y en general el lugar es justo para descansar. Nuestra tarifa incluyó desayuno. Está a tres calles de la playa.

Cons:

Menciona la publicación que es pet friendly, pero al llegar con nuestro perrito mencionaron que no es así y que por esta ocasión lo dejarían pasar porque ya estábamos ahí. El huevo del desayuno estaba crudo.

2025-09-09 • via Nuitee