Capsule Hotel - Lucerne Old Town

Hotels
8.9 (2664 reviews)
33 Zürichstrasse , Luzern , ch

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean facilities
Excellent location
Friendly staff
Cons:
Lockers were fiddly
Pods can feel cramped
Inexperienced food service staff

Categories

Cleanliness
8.36
Reviews frequently mention cleanliness, but some bathrooms and shared facilities need improvement.
Service
9.33
Service is described as friendly and helpful, although there were a few mentions of inexperienced staff.
Location
9.37
Multiple reviews highlight the excellent location near city centers and public transport.
Room Quality
8.82
Most pods are comfortable, though some found them a bit cramped.
Amenities
8.85
Facilities are generally well received, but some components like the lockers had issues.
Value for Money
8.81
Considered fair for what is offered, particularly in relation to cleanliness and location.
Food and Beverage
8.36
Food service was mentioned, but there were complaints about staff knowledge.
Overall Experience
9.33
Overall positive experiences, with a few noteworthy complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location in Luzern:
Located in the heart of Luzern, capsule hotel - chapter lucerne offers convenience and easy access to popular attractions, making it the perfect choice for travelers looking to explore the city.

Comfortable and Modern Amenities:
The air-conditioned rooms, shared lounge, and free WiFi provide guests with a comfortable and enjoyable stay. The shared bathroom, hairdryer, and cozy bed linen ensure a relaxing experience for all visitors.

Exciting Activities and Nearby Landmarks:
Guests can partake in activities like hiking and visit iconic landmarks such as the Lion Monument, KKL Culture and Convention Centre Lucerne, and Chapel Bridge, all within close proximity to the hotel.

Book your stay at capsule hotel - chapter lucerne for an unforgettable experience in Luzern!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.9
Based on 2664 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
T
Tamás • solo_traveller • hu
8
Pros:

Very clean place

Cons:

Complicated check-in

2026-03-14 • via Nuitee
S
Seda • solo_traveller • tr
8
Pros:

İnanılmaz temizdi.banyo ve odalar temiz.

Cons:

Kilit sistemi herşey otomatik aplilasyonu bir süre indiremedim.odayı açarken zorlandım

2026-03-14 • via Nuitee
C
Cristian • solo_traveller • ro
8
2026-03-13 • via Nuitee
N
Nicole • solo_traveller • ch
9
Pros:

Gutes Bett

Cons:

Duschvorhang stinkt

2026-03-12 • via Nuitee
W
Wouter • solo_traveller • nl
9
Pros:

The shower, the very private and comfortabel capsule, the common space. The capsule closes fully with a lockable door. At first I thought there would be no fresh air, but the airco works very well (I didn’t feel any ‘winds’, the air kept being fresh). So no complaint.

Cons:

Two things are a bit less nice. 1. The dorm with the capsules do have no single window. 2. The lower capsules are really down to the ground, but that’s a minor issue.

2026-03-11 • via Nuitee
R
Rupesh • solo_traveller • sg
8
2026-03-11 • via Nuitee
R
Romain • solo_traveller • it
9
I'd stay there again if I have to come back
Pros:

That was my first time in a capsule hotel, i really liked it.

2026-03-11 • via Nuitee
S
sessegolo • solo_traveller • pt
8
2026-03-11 • via Nuitee
A
Angelou • solo_traveller • ae
10
Pros:

Amazing it was super clean and friendly staff

2026-03-11 • via Nuitee
S
Sabrina • solo_traveller • us
8
2026-03-10 • via Nuitee
柏君 • solo_traveller • tw
10
2026-03-10 • via Nuitee
柏君 • solo_traveller • tw
10
2026-03-10 • via Nuitee
J
Joel • solo_traveller • au
7
Pros:

Private space, and great facilities.

Cons:

One very small fridge (was full and couldn’t add anything). Only a microwave for kitchen facilities. The codes to the door were very confusing.

2026-03-09 • via Nuitee
Z
Zihou • solo_traveller • fr
10
2026-03-09 • via Nuitee
C
Carla • solo_traveller • pt
8
2026-03-09 • via Nuitee
T
Tania • solo_traveller • pt
9
Très bien!
Pros:

Proximité du centre-ville.
Beaucoup d'intimité.
Des serviettes sont fournies.

Cons:

Les murs ne sont pas insonorisés.
Pas recommandé aux personnes claustrophobes.

2026-03-09 • via Nuitee
Z
Zoltan • solo_traveller • ch
10
2026-03-08 • via Nuitee
A
Alexandra • solo_traveller • ch
10
2026-03-08 • via Nuitee
V
Victoria • solo_traveller • ua
9
Liked it
Pros:

The cabin is really nice. It was my first experience in such a hostel and I liked it very much

Cons:

You should have your own padlock as they “just” ran out of their to provide you with (not for free of course but still I was running around to buy one) if you want to use the locker before check in time

2026-03-08 • via Nuitee
M
Mirmohsun • solo_traveller • az
10
Pros:

The rooms were very spacious. I felt very safe

Cons:

The room is also low in number. There must be at least 2 3 charging slots.

2026-03-07 • via Nuitee