Capsule Hotel - Lucerne Old Town

Hotels
8.9 (2847 reviews)
33 Zürichstrasse , Luzern , ch

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean facilities
Excellent location
Friendly staff
Cons:
Lockers were fiddly
Pods can feel cramped
Inexperienced food service staff

Categories

Cleanliness
8.36
Reviews frequently mention cleanliness, but some bathrooms and shared facilities need improvement.
Service
9.33
Service is described as friendly and helpful, although there were a few mentions of inexperienced staff.
Location
9.37
Multiple reviews highlight the excellent location near city centers and public transport.
Room Quality
8.82
Most pods are comfortable, though some found them a bit cramped.
Amenities
8.85
Facilities are generally well received, but some components like the lockers had issues.
Value for Money
8.81
Considered fair for what is offered, particularly in relation to cleanliness and location.
Food and Beverage
8.36
Food service was mentioned, but there were complaints about staff knowledge.
Overall Experience
9.33
Overall positive experiences, with a few noteworthy complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location in Luzern:
Located in the heart of Luzern, capsule hotel - chapter lucerne offers convenience and easy access to popular attractions, making it the perfect choice for travelers looking to explore the city.

Comfortable and Modern Amenities:
The air-conditioned rooms, shared lounge, and free WiFi provide guests with a comfortable and enjoyable stay. The shared bathroom, hairdryer, and cozy bed linen ensure a relaxing experience for all visitors.

Exciting Activities and Nearby Landmarks:
Guests can partake in activities like hiking and visit iconic landmarks such as the Lion Monument, KKL Culture and Convention Centre Lucerne, and Chapel Bridge, all within close proximity to the hotel.

Book your stay at capsule hotel - chapter lucerne for an unforgettable experience in Luzern!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.9
Based on 2847 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
Z
Zeynep • solo_traveller • tr
9
2026-05-02 • via Nuitee
O
Oleh • solo_traveller • ua
8
2026-05-02 • via Nuitee
N
Nhu Quynh • couple • ca
10
2026-05-01 • via Nuitee
D
Delfin • solo_traveller • tr
9
Pros:

Calm place perfect for a short stay! The toilets were cleaned regularly and there are lockers available to put luggage. The capsule was bigger than I expected. The common area is cozy.

Cons:

Pillow was too soft

2026-05-01 • via Nuitee
C
CHENGZI • solo_traveller • cn
9
便宜啊性价比真的很高（毕竟在瑞士…
Pros:

地理位置不错离地铁站也不远，男女混宿但是很安全每一个胶囊都有自己的锁，门口有柜子可以免费存行李，浴室洗手间都是男女分开的这点很好，前台小姐姐人特别好！细心解答我的问题～

2026-05-01 • via Nuitee
リカアグスティン • solo_traveller • jp
8
Pros:

駅までそんなに遠くない

Cons:

トイレやバスルーム汚い

2026-05-01 • via Nuitee
J
joao gabriel • solo_traveller • br
10
Exatamente
Pros:

Muito bom , ótimos funcionários

Cons:

Não tem

2026-05-01 • via Nuitee
S
scherrer • solo_traveller • ch
10
Tip top :)
Pros:

Die Themen der Zimmer. Es hatte Zimmer, welche in Peter Pan, Der kleine Prinz, Pippi Langstrumpf und Narnia Themen dekoriert wurden. Sowie auch der Aufenthaltsraum. Alles wirkte magisch auf mich :)

Cons:

Nichts

2026-05-01 • via Nuitee
N
Nhu Quynh • couple • ca
10
2026-05-01 • via Nuitee
D
Dennis Altermann • solo_traveller • br
9
2026-05-01 • via Nuitee
N
Nour • solo_traveller • es
9
Repetiré seguro si lo necesito
Pros:

Segunda vez aquí. Muy recomendado

Cons:

A veces las mesas estaban sucias, pero por todo lo demás, perfecto

2026-05-01 • via Nuitee
A
Alexander • solo_traveller • ch
10
Pros:

Meine Buchung konnte vor Ort unkompliziert geändert werden. Ein grosses Dankeschön für die entgegengebrachte Flexibilität. Super!

2026-05-01 • via Nuitee
S
Samuel • solo_traveller • sk
9
2026-05-01 • via Nuitee
J
José Leonardo Garrido • solo_traveller • es
10
Pros:

Exelente atención lugar limpio agradable casa volveré 100 % seguro recomendable para todo aquel que viaje a Lucerna

2026-04-30 • via Nuitee
S
Stefan • solo_traveller • sk
9
Pros:

Priateľské prostredie, súkromie v kapsule ale mimo nej príjemná komunita

Cons:

Východ zo spodnej kapsuly bol pre mňa nepohodlný. Aj keď sme si objednali jednu spodnú a jednu hornù kapsulu,
ubytovali nás do dvoch spodných

2026-04-30 • via Nuitee
S
stachel • solo_traveller • pa
10
Pros:

Maria our host was super helpful! And the whole place is fabulous

Cons:

The fact there isn't any sign underneath the building, so it's quite difficult to locate the place unless you come from the other side of the road and the Google references don't help at all.

2026-04-29 • via Nuitee
A
Abdelrahman • solo_traveller • de
9
2026-04-29 • via Nuitee
X
XIAJING • solo_traveller • cn
9
2026-04-29 • via Nuitee
L
Laurent • solo_traveller • fr
1
Je ne recommande à personne cet établissement pour le moins inhumain.
Pros:

Rien

Cons:

J'ai dû supplier une IA de 00:30à 2:00 du matin pour me laisser entrer dans l'hotel. L'IA a boté en touche en me renvoyant vers une application qui ne fonctionne pas et un numéro hotline qui ne répond pas. J'ai dû dormir dans ma voiture et je n'ai pas pu charger mes instruments pour la compétition à laquelle je participai. Opter pour cet Hotel non seulement m'a fait perdre un temps crucial et cumuler une fatigue dangereuse en delta mais en plus m'a fait perdre la première manche car pas d'instruments chargés.

2026-04-28 • via Nuitee
H
Habegger • solo_traveller • ar
10
Pros:

Ambiente súper tranquilo, las capsulas son acorde a lo descrito, cómodas, limpias, buena acústica y ventilación. El espacio común está muy bien. Parada de transporte público a solo unos metros, tiene un súper al lado y shopping.
Super recomendable.

2026-04-28 • via Nuitee