Capsule Hotel - Lucerne Old Town

Hotels
8.9 (3457 reviews)
33 Zürichstrasse , Luzern , CH

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean facilities
Excellent location
Friendly staff
Cons:
Lockers were fiddly
Pods can feel cramped
Inexperienced food service staff

Categories

Cleanliness
8.36
Reviews frequently mention cleanliness, but some bathrooms and shared facilities need improvement.
Service
9.33
Service is described as friendly and helpful, although there were a few mentions of inexperienced staff.
Location
9.37
Multiple reviews highlight the excellent location near city centers and public transport.
Room Quality
8.82
Most pods are comfortable, though some found them a bit cramped.
Amenities
8.85
Facilities are generally well received, but some components like the lockers had issues.
Value for Money
8.81
Considered fair for what is offered, particularly in relation to cleanliness and location.
Food and Beverage
8.36
Food service was mentioned, but there were complaints about staff knowledge.
Overall Experience
9.33
Overall positive experiences, with a few noteworthy complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location in Luzern:
Located in the heart of Luzern, capsule hotel - chapter lucerne offers convenience and easy access to popular attractions, making it the perfect choice for travelers looking to explore the city.

Comfortable and Modern Amenities:
The air-conditioned rooms, shared lounge, and free WiFi provide guests with a comfortable and enjoyable stay. The shared bathroom, hairdryer, and cozy bed linen ensure a relaxing experience for all visitors.

Exciting Activities and Nearby Landmarks:
Guests can partake in activities like hiking and visit iconic landmarks such as the Lion Monument, KKL Culture and Convention Centre Lucerne, and Chapel Bridge, all within close proximity to the hotel.

Book your stay at capsule hotel - chapter lucerne for an unforgettable experience in Luzern!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.9
Based on 3457 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
R
Roman • solo_traveller • ch
7
2026-10-31 • via Nuitee
E
eunyoung • solo_traveller • kr
5
투숙객에 대한 숙박 규정 숙지 관리 및 남녀 객실 분리
Pros:

사자상, 카펠교와 가까운 올드타운이거 찾기 쉬워요.
공용 라운지가 깨끗하게 관리되었습니다.
가성비는 그저그래요. 모든게 비싼 스위스니까요

Cons:

3일째 저녁에 남자 숙박객 4-5명과 여자 숙박객이 객실 공간내에서 함께 시끄럽게 소리치고 잡담하면서 맥주를 마시고 놀고 있었는데 꽤 긴 시간 동안 아무런 제지가 없었어요. 아직 매너에 미숙한 젊은 남녀라는 점을 감안하더라도 아주 불쾌하고 안전하지 않은 느낌이었습니다.
남녀 숙소 캡슐을 분리해서 운영하거나 객실 산택 옵션을 두는 것이 좋겠습니다.

2026-10-31 • via Nuitee
M
Miguel • solo_traveller • us
10
Nice spot!
Pros:

I liked the location and the cleanliness.

2026-10-31 • via Nuitee
C
Catherine • extended_group • ch
7
Pros:

Die Übernachtung war eine neue Erfahrung. Das Bett war bequemund alles sauber.

Cons:

Das Personal konnte nur Englisch.

2026-10-31 • via Nuitee
S
Shuo • solo_traveller • cn
9
2026-10-31 • via Nuitee
E
Elias • solo_traveller • ch
9
2026-10-31 • via Nuitee
A
Alina • solo_traveller • pl
10
2026-10-31 • via Nuitee
D
Daniela • solo_traveller • co
8
Muy buena opción para Lucerna
Pros:

Personal muy amable.
Buena opción para quedarse en Lucerna si eres viajero solo.
Las cápsulas y baños son cómodos y bonitos y en general todo se ve en orden y limpio.
Bien ubicado.

Cons:

Podría mejorar la limpieza de las alfombras de las habitaciones donde están las cápsulas y la del pasillo donde están los lockers ya que en ocasiones se sentía con olor a sudor.

2026-10-30 • via Nuitee
A
Alexander • solo_traveller • de
9
2026-10-30 • via Nuitee
R
Reinle • solo_traveller • ch
9
2026-10-30 • via Nuitee
F
Firdovsi • solo_traveller • az
8
2026-10-30 • via Nuitee
E
Emeline • solo_traveller • nc
10
Pros:

Capsule très confortable et pratique!
C'est propre et le petit déjeuner est incroyable!
Emplacement parfait avec un parking (payant) juste à côté !

Cons:

Cela peut être un peu bruyant mais des boules kies sont fournies!

2026-10-30 • via Nuitee
S
stefan • solo_traveller • ch
7
Zweck erfüllt
Pros:

Der Aufenthaltsraum ist sehr stilvoll eingerichtet

Cons:

Recht teuer

2026-10-30 • via Nuitee
R
Roger • extended_group • ch
10
Genial.
Pros:

Geniales Konzept, ich war schon 3x hier und liebe es.
Es ist sicher nicht geeignet, wenn man Platzangst hat. Aber ich liebe das Gefühl, in einer Höhle schlafen zu dürfen. Ich komme sicher wieder.

Cons:

Alles Tiptop.

2026-10-29 • via Nuitee
W
WEI-CHING • solo_traveller • tw
10
Pros:

It's a 10-minute walk from the train station, and it's super clean and comfortable!

2026-10-29 • via Nuitee
R
Rahmatpour • solo_traveller • ch
6
2026-10-29 • via Nuitee
K
Karen • solo_traveller • ch
7
2026-10-29 • via Nuitee
M
MM • solo_traveller • de
10
Tolle Unterkunft nur wenige Minuten vom HBF Luzern entfernt
Pros:

Tolles Hotel nur 10 min vom HBF Luzern entfernt. Interessant fand ich die Kapseln. Kannte ich gar nicht, würde aber jederzeit wieder kommen. Ideal für 1 oder 2 Nächte.

2026-10-29 • via Nuitee
D
Daniela • solo_traveller • pt
9
Great stay
Pros:

Great location and friendly staff. The self-check-in and check-out process is very convenient. The access code sometimes didn't work when trying to access the room or capsule, so I highly recommend installing the app mentioned in the email we receive, as it works perfectly. The rooms and bathrooms are super clean and earplugs are provided. One thing to keep in mind is that you'll need a fairly large padlock to secure the lockers outside the rooms, as mine was too small. However, I just left my belongings inside the capsule during the day, and everything was fine.

2026-10-28 • via Nuitee
N
Norbert • solo_traveller • de
7
2026-10-28 • via Nuitee