Capsule Hotel - Lucerne Old Town

Hotels
8.9 (3321 reviews)
33 Zürichstrasse , Luzern , ch

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Clean facilities
Excellent location
Friendly staff
Cons:
Lockers were fiddly
Pods can feel cramped
Inexperienced food service staff

Categories

Cleanliness
8.36
Reviews frequently mention cleanliness, but some bathrooms and shared facilities need improvement.
Service
9.33
Service is described as friendly and helpful, although there were a few mentions of inexperienced staff.
Location
9.37
Multiple reviews highlight the excellent location near city centers and public transport.
Room Quality
8.82
Most pods are comfortable, though some found them a bit cramped.
Amenities
8.85
Facilities are generally well received, but some components like the lockers had issues.
Value for Money
8.81
Considered fair for what is offered, particularly in relation to cleanliness and location.
Food and Beverage
8.36
Food service was mentioned, but there were complaints about staff knowledge.
Overall Experience
9.33
Overall positive experiences, with a few noteworthy complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location in Luzern:
Located in the heart of Luzern, capsule hotel - chapter lucerne offers convenience and easy access to popular attractions, making it the perfect choice for travelers looking to explore the city.

Comfortable and Modern Amenities:
The air-conditioned rooms, shared lounge, and free WiFi provide guests with a comfortable and enjoyable stay. The shared bathroom, hairdryer, and cozy bed linen ensure a relaxing experience for all visitors.

Exciting Activities and Nearby Landmarks:
Guests can partake in activities like hiking and visit iconic landmarks such as the Lion Monument, KKL Culture and Convention Centre Lucerne, and Chapel Bridge, all within close proximity to the hotel.

Book your stay at capsule hotel - chapter lucerne for an unforgettable experience in Luzern!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.9
Based on 3321 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
D
David • solo_traveller • ch
10
2026-07-18 • via Nuitee
D
Diego Torres • solo_traveller • co
10
Pros:

La atención del anfitrión Santiago fue la mejor. Un gran servicio en todo momento. Se siente como estar en casa pero con un ambiente mas moderno y cosmopolita

Cons:

Todo fue perfecto!

2026-07-18 • via Nuitee
T
Thomas • solo_traveller • ch
8
2026-07-18 • via Nuitee
J
Jessica Yu • solo_traveller • us
9
Pros:

It is dark and quiet inside which I like it very much when I am sleeping. The shower and bathroom are clean.

2026-07-18 • via Nuitee
S
Satoko • solo_traveller • jp
10
2026-07-18 • via Nuitee
N
Nati • solo_traveller • ar
9
Buen hostel!
Pros:

Obviamente el estilo del hostel (con cápsulas) no es para todo el mundo pero a mi me pareció super conveniente y cómoda. La cama tiene ventilación y sólo se puede abrir con un código que te envían por mail, lo mismo la puerta de la habitación y la de calle. No tiene lockers dentro del cuarto si no afuera pero recomiendo un buen candado porque de otro modo se abre. Son grandes y entra valija grande y mochila (de hecho la idea es que el cuarto sea silencioso y por eso dejes tus cosas afuera). Los baños son grandes y tiene lugar para cambiarse y secadores de pelo. Está super bien ubicado (al lado hay un supermercado)

Cons:

La cápsula inferior me pareció cómoda y conveniente, quizá las superiores no lo eran tanto al tener que bajar y subir. No tengo nada para decir.

2026-07-18 • via Nuitee
M
Max_Zhang • solo_traveller • cn
10
Pros:

Absolutely beyond my expectations, and people were all nice and kept the environment in order, definitely gonna recommend it!

Cons:

Nothing to complain about

2026-07-18 • via Nuitee
J
Jacob • solo_traveller • us
10
Would stay at capsule Hotels regularly
Pros:

Breakfast was great

Cons:

Only suggestion would be that it would
Be nice if there was a
Dryer to throw your towel in after showering. Doesn’t really dry out hanging in hall

2026-07-18 • via Nuitee
S
Shakar Kaify • solo_traveller • iq
10
2026-07-17 • via Nuitee
J
JPacheco98 • solo_traveller • es
10
2026-07-17 • via Nuitee
L
lhamo mangthoe • solo_traveller • us
10
Had a wonderful time
Pros:

Great service .. staff are nice.

2026-07-17 • via Nuitee
S
Shihori • solo_traveller • jp
10
2026-07-17 • via Nuitee
L
Lu • solo_traveller • cn
9
性价比非常高！胶囊房环境舒适，安全性高
Pros:

位置距离火车站不远，步行十几分钟可以到达。有自助柜可以在入住前后免费寄存行李。胶囊空间很大，关上门也不憋闷，进入房间和胶囊都有密码，非常安全。入住和退房都可以在机器上操作，很方便！

Cons:

无

2026-07-17 • via Nuitee
I
Indigo • solo_traveller • nl
8
2026-07-17 • via Nuitee
F
Faisal • solo_traveller • ae
8
Nice stay good staff and chill environment
Pros:

It’s good

Cons:

Peace ✌️

2026-07-16 • via Nuitee
N
Naomasa • solo_traveller • gb
8
2026-07-16 • via Nuitee
A
Anne • solo_traveller • dk
10
Lovely accommodation and perfect location.
Pros:

It’s like a hostel but more individual. Nice facilities at the place and very clean.

Cons:

A bit nosy when the door closes - it misses the soft close ;)

2026-07-16 • via Nuitee
K
Karen • solo_traveller • gb
9
2026-07-15 • via Nuitee
B
Bernaś • solo_traveller • pl
10
2026-07-15 • via Nuitee
J
Jan • solo_traveller • nl
7
2026-07-15 • via Nuitee