Capsule Hotel - Lucerne Old Town

Hotels
8.9 (2847 reviews)
33 Zürichstrasse , Luzern , ch

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean facilities
Excellent location
Friendly staff
Cons:
Lockers were fiddly
Pods can feel cramped
Inexperienced food service staff

Categories

Cleanliness
8.36
Reviews frequently mention cleanliness, but some bathrooms and shared facilities need improvement.
Service
9.33
Service is described as friendly and helpful, although there were a few mentions of inexperienced staff.
Location
9.37
Multiple reviews highlight the excellent location near city centers and public transport.
Room Quality
8.82
Most pods are comfortable, though some found them a bit cramped.
Amenities
8.85
Facilities are generally well received, but some components like the lockers had issues.
Value for Money
8.81
Considered fair for what is offered, particularly in relation to cleanliness and location.
Food and Beverage
8.36
Food service was mentioned, but there were complaints about staff knowledge.
Overall Experience
9.33
Overall positive experiences, with a few noteworthy complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location in Luzern:
Located in the heart of Luzern, capsule hotel - chapter lucerne offers convenience and easy access to popular attractions, making it the perfect choice for travelers looking to explore the city.

Comfortable and Modern Amenities:
The air-conditioned rooms, shared lounge, and free WiFi provide guests with a comfortable and enjoyable stay. The shared bathroom, hairdryer, and cozy bed linen ensure a relaxing experience for all visitors.

Exciting Activities and Nearby Landmarks:
Guests can partake in activities like hiking and visit iconic landmarks such as the Lion Monument, KKL Culture and Convention Centre Lucerne, and Chapel Bridge, all within close proximity to the hotel.

Book your stay at capsule hotel - chapter lucerne for an unforgettable experience in Luzern!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.9
Based on 2847 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
M
Manu Varghese solo_traveller at
6
2026-04-11 via Nuitee
A
Adamecz solo_traveller hu
10
Pros:

Jobb volt, mint amire számítottam.
Első alkalommal voltam ilyen helyen.

Cons:

Nem tudok ilyet írni.

2026-04-11 via Nuitee
K
karla guadalupe solo_traveller us
10
Pros:

Todo, muy bien organizado gente muy amable

Cons:

No es del alojamiento son los huéspedes que no respetan las horas de sueños, demasiado ruido en la noche y en la mañana no dejan dormir. No respetan las reglas y lamentablemente aunque es una cápsula cerrada se escuchaba todo

2026-04-11 via Nuitee
D
Dawid solo_traveller pl
10
2026-04-11 via Nuitee
C
Cherrie solo_traveller ca
9
2026-04-10 via Nuitee
C
ce__ci solo_traveller ar
10
2026-04-10 via Nuitee
M
Megan solo_traveller nz
10
2026-04-10 via Nuitee
F
Fatma Zehra solo_traveller tr
10
Pros:

The staff were very kind and attentive. The place we stayed was also quite clean.

2026-04-10 via Nuitee
F
Fatma Zehra solo_traveller tr
10
2026-04-10 via Nuitee
H
hatim solo_traveller be
10
2026-04-10 via Nuitee
Юхимец solo_traveller ua
10
2026-04-09 via Nuitee
O
Owain solo_traveller gb
10
2026-04-09 via Nuitee
Y
Yozlem Fyusun solo_traveller ch
10
The best hostel in the world 👌
Pros:

Everything was great, the rooms, the capsules, communal area, bathroom… decoration, cleanliness, colours, art, everything was just perfect

Cons:

The light in the capsules were npt enough

2026-04-09 via Nuitee
S
Scott solo_traveller gb
10
Value. Super friendly. Easy to manage. Quiet. Comfy. Really happy and a good experience. Helpful.
Pros:

V v quite. Easy to manage. Luca at the reception was excellent. An excellent place and v v good value. A+

Cons:

Nothing - perfect

2026-04-08 via Nuitee
S
Scott solo_traveller ch
10
Perfect for a couple of nights while I visit family in Lucerne
Pros:

Concept, funkiness, air quality in capsule.

2026-04-08 via Nuitee
M
Maria solo_traveller us
9
Pros:

I thought that I was going to be afraid of sleeping in a box but I liked it. It felt very private and soundless.

Cons:

I think it was a expensive and didn’t include breakfast.

2026-04-08 via Nuitee
R
Rischelle couple nz
9
Great location and value for money hostel in Lucerne
Pros:

Cleanliness and lockers provided

Cons:

None

2026-04-07 via Nuitee
M
Marta solo_traveller ch
8
Pros:

Limpio y cómodo, buena ubicación.

2026-04-07 via Nuitee
N
Nana solo_traveller ch
10
Muy buena ubicación y comoda
Pros:

Comodidad para guardar tus cosas

2026-04-07 via Nuitee
A
Aimee solo_traveller gb
10
Pros:

Kind staff

2026-04-07 via Nuitee