Capsule Hotel - Lucerne Old Town

Hotels
8.9 (3152 reviews)
33 Zürichstrasse , Luzern , ch

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Clean facilities
Excellent location
Friendly staff
Cons:
Lockers were fiddly
Pods can feel cramped
Inexperienced food service staff

Categories

Cleanliness
8.36
Reviews frequently mention cleanliness, but some bathrooms and shared facilities need improvement.
Service
9.33
Service is described as friendly and helpful, although there were a few mentions of inexperienced staff.
Location
9.37
Multiple reviews highlight the excellent location near city centers and public transport.
Room Quality
8.82
Most pods are comfortable, though some found them a bit cramped.
Amenities
8.85
Facilities are generally well received, but some components like the lockers had issues.
Value for Money
8.81
Considered fair for what is offered, particularly in relation to cleanliness and location.
Food and Beverage
8.36
Food service was mentioned, but there were complaints about staff knowledge.
Overall Experience
9.33
Overall positive experiences, with a few noteworthy complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location in Luzern:
Located in the heart of Luzern, capsule hotel - chapter lucerne offers convenience and easy access to popular attractions, making it the perfect choice for travelers looking to explore the city.

Comfortable and Modern Amenities:
The air-conditioned rooms, shared lounge, and free WiFi provide guests with a comfortable and enjoyable stay. The shared bathroom, hairdryer, and cozy bed linen ensure a relaxing experience for all visitors.

Exciting Activities and Nearby Landmarks:
Guests can partake in activities like hiking and visit iconic landmarks such as the Lion Monument, KKL Culture and Convention Centre Lucerne, and Chapel Bridge, all within close proximity to the hotel.

Book your stay at capsule hotel - chapter lucerne for an unforgettable experience in Luzern!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.9
Based on 3152 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
A
Armando solo_traveller mx
10
Great bathroom, feel almost private. The capsule is really comfortable. The service in the front desk is amazing.
Pros:

Everything looks clean and safe.

2026-06-06 via Nuitee
C
Christina solo_traveller de
9
2026-06-06 via Nuitee
M
Mustafa solo_traveller au
9
Great for a 2-3 days stay.
Pros:

Location, Close to everything.
Price, the only affordable hotel in the area..

Cons:

Nothing, Booked a capsule hotel. Cannot expect more than this

2026-06-06 via Nuitee
S
Simon solo_traveller de
8
2026-06-05 via Nuitee
V
Vivienne Sujith solo_traveller ie
9
Pros:

Didn’t expect it to be as clean but was surprised by the cleanliness of the place. Staff are very friendly and the capsules are quite comfortable and well maintained

2026-06-05 via Nuitee
D
Daniela couple br
10
Pros:

Local muito agradável funcionários ótimos e a localização muito boa

Cons:

A cama é muito baixa para quem tem problema de mobilidade é complicado

2026-06-05 via Nuitee
N
Nancy solo_traveller us
10
2026-06-05 via Nuitee
R
Rafaela solo_traveller fr
9
2026-06-05 via Nuitee
L
Lisa solo_traveller au
10
Cosy pods in convenient location
Pros:

Nice pod style bunk beds that gave you privacy. Keypad takes a little to get used to but eventually works well. Bathrooms very clean and enough cubicles that you never had to wait. Good common area to sit with a microwave and kettle, no full kitchen area though. Close to the main sights and easy bus from train station.

Cons:

Doors to dorm rooms are quite heavy and everyone lets them slam rather than close the door softly. So it can be a bit noisy if near the door.

Lockers are outside rooms and this works quite well but you do need your own lock and it’s first in best dressed as not enough lockers for everyone and some were broken. You can lock pods also but not suitable if you have big luggage.

2026-06-05 via Nuitee
F
Florian solo_traveller li
7
2026-06-05 via Nuitee
L
Luciana solo_traveller br
10
Perfeita!
Pros:

Gostei de tudo, mas o banheiro achei maravilhoso. Grande…organizado…chuveiro muito bom!

Cons:

Gostei de tudo!

2026-06-05 via Nuitee
F
Florencia couple cl
7
Bien
Pros:

Si! Me gustó bastante! Todo muy cómodo y limpio

Cons:

En zonas comunes como pasillos y piezas hay alfombra. Y eso hace que allá mucho olor a pie

2026-06-05 via Nuitee
V
Vivienne Sujith solo_traveller ie
9
2026-06-05 via Nuitee
G
geronimo solo_traveller it
9
2026-06-04 via Nuitee
C
Christoph extended_group ch
8
2026-06-04 via Nuitee
M
Michael solo_traveller ch
10
Pros:

Very clean, modern, almost luxurious.
Far above the standard of other hostels.

Cons:

Nothing

2026-06-04 via Nuitee
S
Stephanie solo_traveller ch
7
2026-06-04 via Nuitee
D
Danijel solo_traveller ch
3
2026-06-04 via Nuitee
N
nunchuk28 solo_traveller ch
9
Capsule doors make a noise similar to the Doom doors
Pros:

Easily the best capsule hotel I've used so far. Capsules are spacious, clean, well lighted and generally well heated/cooled. The bathrooms are clean. The staff is friendly. The location is very convenient for Lucern.

2026-06-03 via Nuitee
A
ABDELMAJID solo_traveller ma
8
trop chère par rapport a une capsule
Pros:

Capsule Calme, Tranquille

Cons:

Couloires non propre, Manque d'éclairage, Restaurant ferme très tôt

2026-06-03 via Nuitee