Casa No Name Small Luxury Hotel

Hotels
8.9 (68 reviews)
Hernandez Macias 52 Centro Historico , Querétaro , mx

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Ironing service
Hot tub/Jacuzzi
Massage services
Adult only
Outdoor furniture
See all facilities

Review Highlights

Pros:
Incredible stay
Great location
Friendly staff
Delicious food
Cons:
Room quality concerns
Issues with bed comfort
Service gaps noted

Categories

Cleanliness
8.4
Cleanliness issues mentioned, suggesting room for improvement.
Service
9.4
Overall positive mentions of service with an exception for one staff member.
Location
9.4
Excellent location noted in multiple reviews.
Room Quality
7.9
Issues with room size and hard bed noted.
Amenities
8.9
General comfort mentioned; however, lack of room service affects rating.
Value for Money
8.4
Concerns about cost vs. service quality reflected.
Food and Beverage
9.4
Very positive remarks about food and beverage quality.
Overall Experience
9.4
Incredible overall stay highlighted positively by multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:50

Property Description

Luxurious Accommodation in San Miguel de Allende

Exquisite Amenities: Casa No Name Small Luxury Hotel offers a garden, terrace, restaurant, bar, and a hot tub for guests to unwind and relax during their stay.

Modern Comforts: Guests can enjoy air-conditioned rooms with top-notch facilities like a coffee machine, flat-screen TV, and a private bathroom with a shower. Some rooms even feature a kitchenette for added convenience.

Prime Location: Situated in the Protective Town of San Miguel district, this hotel is near key attractions like Church of St. Michael the Archangel and Public library, making it an ideal choice for travelers.

Book your stay at Casa No Name Small Luxury Hotel now for a truly unforgettable experience in San Miguel de Allende.

Important information:

Please note that this property will charge 50% of the total amount of the reservation at the moment of booking to guarantee your stay. This deposit is 100% refundable if cancellation occurs until 14 days before arrival date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

8.9
Based on 68 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 9.4
Overall Experience: 9.4
L
Linda solo_traveller us
10
Great experience at a fabulous hotel.
Pros:

This small luxury hotel feels like an elegant home away from home. From the first time I saw Casa No Name I loved it. The ambience and the food are excellent. From the delicious breakfast on the patio to snacks on the rooftop bar. I loved the tuna tartare tostadas and wish I could have one right now. I thinks it’s my favorite hotel in which I have ever stayed.

Cons:

No room service. I would have loved breakfast in my room.

2026-01-20 via Nuitee
D
Dana couple pr
9
2025-11-25 via Nuitee
O
Oscar couple de
10
Volveríamos sin duda!
Pros:

Una estadía increíble en el loft y el servicio, muy amable. En total una espectacular estadía en San Miguel volveríamos sin duda!

Cons:

Todo estuvo genial

2025-11-17 via Nuitee
S
Stacy extended_group us
9
Cozy and luxurious
Pros:

The layout of the hotel is very quaint. It felt like home away from home. The food was great. The bar upstairs offers amazing cocktails. We enjoyed sitting by the fire pit having a drink before we would venture out. The hotel was in walking distance to anywhere we wanted to go in town.

Cons:

I prefer to pay all in the end, as opposed to having to sign for any drink I would get at the bar, or for breakfast. But I guess this is their policy, which is fine. It was just a bit of a disturbance to have to sign as I would be on my way out each time.

2025-11-07 via Nuitee
E
Elsa couple mx
7
Hotel lindo con historia pero el servicio, no muy bueno excepto por Elisa qué es excelente.
Pros:

La casa es linda pero lo ofrecido no se cumplió

Cons:

El costo no se refleja en los servicios . Poco personal. La misma persona es mesero recepcionista y encargado de tienda.

2025-10-14 via Nuitee
G
Geovani Rodriguez couple mx
10
2025-09-18 via Nuitee
A
Ana couple mx
10
2025-09-15 via Nuitee
S
Smith couple us
10
2025-09-12 via Nuitee
G
Giosbert family_with_children mx
8
Great location, beautiful property, friendly staff.
Pros:

The location was excellent , very friendly staff, beautiful property. We felt very at home.

Cons:

Bed very, very hard, room very small. We reserved a “ loft style” accommodation, but what was not disclosed at time of booking is that the loft units are located at a totally different property several blocks away. We refused that property upon arrival and ended up staying at Casa no name, which is where we thought we were booking for originally.

2025-08-01 via Nuitee
P
Patrick couple de
1
Disappointing Stay – Inconsistent Service, Expired Amenities, and Lack of Accountability
Pros:

The building itself is beautiful, and the room was spacious and well-appointed — but it lacked a sense of warmth and human connection.

Cons:

Before arrival, I called the hotel in Spanish for directions but was met with a surprisingly dismissive attitude. Only after mentioning my foreign name and switching to English did the tone become friendlier — a concerning first impression.

Check-in lacked any sense of hospitality: no welcome drink, and no free parking as advertised. We had to use valet parking instead, which cost 700 pesos per day. Light afternoon drizzle led to the closure of both the rooftop bar and the pool — amenities that had featured prominently in the hotel’s promotional images but didn’t reflect the reality we encountered. No turndown service was offered either.

The in-room snacks were also a disappointment: all of the nuts and chocolates had expired by 3 to 4 months — something completely unacceptable in any hotel, let alone one presenting itself as upscale.

I was also required to leave a 5,000 Pesos deposit, which could only be processed via debit card due to issues with their credit card system. It’s now been four days since checkout, and despite several follow-up calls, the deposit still hasn’t been refunded.

Strangely enough, on the day of departure — a Tuesday — the hotel suddenly looked like the one in the photos. Either it was a case of Monday syndrome, or the owner was expected and the hotel had to awaken from its fairy tale sleep.

Overall, an inconsistent and frustrating experience. It felt like no one was truly in charge.

2025-07-04 via Nuitee
J
Julia solo traveller us
10
A magical blend of history and luxury
Pros:

A timeless boutique hotel where beauty, history, and enchantment blend seamlessly with refined elegance and impeccable taste. Comfort and quality take center stage with in this unrivaled location, where mornings begin with a gourmet breakfast prepared by a masterful chef and served in a garden of breathtaking charm.

2025-05-19 via Nuitee
P
Patty young couple us
10
Exceptional
Pros:

Location and service

2025-05-11 via Nuitee
A
Andrea with friends us
10
we were there for a wedding wasn’t even considering the hotel experience and was very happy to experience Casa no name.
Pros:

The service is top level. I was trying to tell my friends here about it with the right words. It’s elegant sophisticated Zen like laid-back gorgeous!

Cons:

I loved it all

2025-05-09 via Nuitee
K
Kay review category business travellers us
10
Enjoyed our stay there very much.
Cons:

My only criticism is two bottles of water should be left in the room Complimentary every day & I should not have to pay for coffee in the room. If the hotel had to charge a little more to the price, okay. I felt this was CHEAP and should have been included in this lovely hotel!!!

2025-05-09 via Nuitee
A
Adolfo young couple do
8
Good experience.
Pros:

Good staff service. Beautiful property

Cons:

Did not replace water bottle and coffee at room

2025-03-21 via Nuitee
D
Diane solo traveller us
10
Exceptional
2025-02-22 via Nuitee
M
Maria group us
10
Exceptional
Pros:

Beautiful hotel. My friend and I stayed at the Lofts location which is a little further from the main hotel. The space is gorgeous, but I wish we could have checked in directly at that location instead of having to go to the main one first. The staff was very friendly and the room was lovely.

2025-02-10 via Nuitee
M
Marc young couple us
10
Amazing staff.
Pros:

Awesome staff. Awesome service. Can’t wait to go back. Location is really excellent.

2025-01-28 via Nuitee
D
Don young couple us
9
Excellent Staff, Excellent Location, Beautiful Hotel - Just need to fix water pressure in shower.
Pros:

Hotel staff were the best, in all regards. Location of hotel was perfect. Hotel rooms, lobby, eating area and rooftop bar were excellent.

Cons:

Spa/pool tub in odd area, on way to bar/rooftop terrace > so we didn't use. Bathroom shower water pressure was VERY low, so no good shower had (not sure if other rooms had same issue). Beds were nice but bit too hard for my liking.

2024-12-29 via Nuitee
J
Julia young couple gb
9
Superb
2024-12-27 via Nuitee