The Palms Venue & Accommodation

Hotels
8.5 (45 reviews)
59 Dundas Street , Cradock , za

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Safety deposit box
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Review Highlights

Pros:
Unique amenities
Friendly service
Cons:
Issues with cleanliness
Lack of food options

Categories

Cleanliness
7.83
Some complaints about dirty bedding made guests uncomfortable.
Service
9.3
Owner and manager went out of their way to make guests feel comfortable.
Location
9.34
Good location with natural beauty and charm.
Room Quality
8.29
Rooms were clean and comfortable overall.
Amenities
9.32
Stunning amenities including a unique waterfall cave-themed pool.
Value for Money
8.78
Good value considering the unique experience provided.
Food and Beverage
6.33
No breakfast available even when expected.
Overall Experience
8.8
Overall positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:04

Property Description

Stunning Views
Embrace views of the pool, garden, and inner courtyard at The Palms Venue & Accommodation.

Modern Amenities
Enjoy free WiFi, free private parking, and accessible facilities for all guests at the aparthotel.

Delicious Dining Options
Start your day with a delicious continental or halal breakfast, or grab a packed lunch for your adventures off-property.

Plan your relaxing getaway at to The Palms Venue & Accommodation today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 45 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 6.33
Overall Experience: 8.8
G
Gunther • couple • za
8
2026-03-15 • via Nuitee
J
Johanna • couple • za
9
2026-03-02 • via Nuitee
D
Dimpho • couple • bw
9
Great Stay
Pros:

Spacious and clean

Cons:

Nothing really,liked everything.

2026-03-02 • via Nuitee
N
Nomakhosazana • couple • za
8
2026-01-29 • via Nuitee
K
Khululwa • solo_traveller • za
10
2026-01-28 • via Nuitee
N
Nomakhosazana • family_with_children • za
8
2026-01-25 • via Nuitee
N
Nicola • solo_traveller • za
10
Great host and very comfortable place to stay with animals.
Pros:

Great host and very comfortable place to stay with animals.

2026-01-19 • via Nuitee
M
Mariska • family_with_children • za
7
The welcoming was incredibly friendly and the location is good
Pros:

The unit is well layed out and comfortable

Cons:

My bedding looked dirty, could have been wash stains, but that made me a bit uncomfortable not wanting to sleep with it. We didn't have any teaspoons in our unit so it was a bit difficult making coffee with a tablespoon.

2026-01-19 • via Nuitee
G
Gcobisa • couple • za
10
2026-01-08 • via Nuitee
S
Samuels • couple • za
7
Pros:

Close to town CBD great for overnight

2026-01-08 • via Nuitee
J
Jackie • family_with_children • za
7
Pros:

The property is really beautifull

Cons:

Got really sick of the water. Will not be staying at Cradock again. There is a smell of sewerage in the air.
Its a pitty as the guest houses are beautiful. The town is really in a bad way

2026-01-08 • via Nuitee
S
Sejeng • extended_group • za
8
It was refreshing and the host was hospitable.
Pros:

It’s flexibility in accommodating 3 adults for the price.

Cons:

Nothing

2026-01-06 • via Nuitee
S
Sondishe • solo_traveller • za
9
2026-01-04 • via Nuitee
W
WAYNE GARETH • family_with_children • za
6
Our stay was pleasant, however the location wasn't the best.
Pros:

The rooms were clean and neat and the aircon worked well.

Cons:

I had booked it because it had a swimming pool, however the swimming pool was dirty. The property is at the edge of town and there is a lot of noise with the trucks coming in. However, once you are in your room the noise isn't bad at all.

2025-12-30 • via Nuitee
S
Sudhakaran • extended_group • ls
4
Pros:

Surrounding is good

Cons:

Room layout. Outside wasn't clean

2025-12-28 • via Nuitee
D
De Meillon • extended_group • za
9
Pros:

Good facililies
Super friendly host
Goid quslity facilities

Cons:

Traffic - large trucks hoing through town

2025-12-17 • via Nuitee
B
Beverley-Ann • extended_group • za
10
2025-12-15 • via Nuitee
V
van aardt • extended_group • za
10
2025-12-06 • via Nuitee
A
Anna Elisabeth • couple • ch
5
Wir würden hier nicht mehr übernachten.
Pros:

… nichts besoonders.

Cons:

Es ist nicht so wie die Fotos bei der Buchung bei Booking.
Frühstück war auch nicht möglich, auch bei separater Zahlung von SFR. 9.00 wie bei der Buchung stand. Angeblich weil sie am Abend eine Hochzeit haben. 👎🫤
Auch sonst ungepflegt.

2025-10-25 • via Nuitee
J
Johanna • solo_traveller • za
9
2025-10-24 • via Nuitee