Hanoi Ben's Apartment and Hotel

Hotels
8.7 (346 reviews)
số 08 ngõ 76 trần xuân soạn , Hanoi , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Good value for money
Cons:
Insect issues
Slow food service
Language barriers
Minor cleanliness concerns

Categories

Cleanliness
8.39
Several reviews noted cleanliness, but one mentioned minor insect issues.
Service
9.06
The host was described as helpful, though some service aspects were lacking.
Location
9.4
Multiple mentions of a great location near attractions and markets.
Room Quality
8.35
Rooms were comfortable but some issues like dull appearance and pests were noted.
Amenities
8.38
Basic amenities were mentioned, but some guests noted deficiencies.
Value for Money
9.04
Overall satisfactory value for the price, though cost of water felt high.
Food and Beverage
7.89
Service related to food was criticized, especially concerning wait times.
Overall Experience
9.06
Despite some negatives, most guests had a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:46

Property Description

Convenient Location
Located just 1 km from Trang Tien Plaza, Hanoi Ben's Apartment and Hotel offers a central base to explore the city with ease.

Modern Amenities
Featuring a garden, terrace, bar, and free WiFi throughout, guests can enjoy a comfortable stay with convenient facilities.

Nearby Attractions
Explore popular landmarks such as Hanoi Opera House, Water Puppet Theater, and St. Joseph Cathedral just a short distance away.

To experience comfort and convenience in the heart of Hanoi, book your stay at Hanoi Ben's Apartment and Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 346 reviews
Cleanliness: 8.39
Service: 9.06
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.04
Food and Beverage: 7.89
Overall Experience: 9.06
L
LIEN • solo_traveller • au
1
2026-09-15 • via Nuitee
Q
Quoc Hao • solo_traveller • ca
10
Pros:

The place is situated almost at the end of the alley, which makes it pretty interesting. The interior design is cozy and the room is clean and well-lit.

Cons:

There is a small kitchen and a couch at the front, which makes it ideal for tasting your tea or coffee in the morning or snacking on food late at night.

2026-09-08 • via Nuitee
A
Apolline • extended_group • fr
10
Pros:

L’hôtel est propre, l’hôte est arrangeant ! je recommande

2026-08-24 • via Nuitee
Y
Yuk Ching • solo_traveller • be
5
Het is een basiskamer verblijf.
Pros:

Kamer was groot en proper en prijs kwaliteit was het in orde.

Cons:

Sommige foto op de website komt niet overeen met de werkelijkheid, Op de beschrijving kijk je uit op een binnenkoer, maar eigenlijk kom je aan in een smalle steeg en zijn er twee faciliteiten. Als je in de donker aankomt in een donkere steeg en helemaal naar achteren moet, is dat verschieten.

2026-08-22 • via Nuitee
P
Phoulilavone • family_with_children • la
10
Pros:

Accommodation

2026-08-07 • via Nuitee
D
Darius • solo_traveller • fr
7
2026-07-14 • via Nuitee
T
Tony • solo_traveller • us
9
Great value and definitely peaceful and not touristy.
Pros:

The value is good, the place is nice and clean. It's definitely amongst the local area and not touristy which is the feel that I wanted.

Cons:

It's down an alleyway which could be a little tough to find if you don't know the area.

2026-07-13 • via Nuitee
S
Stephane • family_with_children • fr
9
L’Hôtel est au centre d’Hanoi dans un quartier où il y a peu de touriste . On se retrouve en plein cœur de la vie des ha
Pros:

La réactivité du personnel , l’accueil autonome est un plus quand on arrive tard et l’hôtel situé dans une ruelle étroite de la ville d’Hanoi ce qui donne du charme a l’hôtel .

Cons:

Rien de particulier , mise à part l’explication pour mettre le code j’ai un peu galéré avant de pouvoir mettre le code . Ça mérite plus d’explications en image par exemple.

2026-07-09 • via Nuitee
A
Aloïs • solo_traveller • fr
9
2026-07-08 • via Nuitee
R
Ruben • couple • nl
7
2026-07-01 • via Nuitee
N
Nhi • couple • vn
8
2026-06-24 • via Nuitee
G
Giovannivc • solo_traveller • be
8
Pros:

Mooi appartement

Cons:

Niets

2026-06-13 • via Nuitee
M
My Hoa • extended_group • vn
8
Pros:

The host was very friendly. When I accidentally went to the wrong address, he came there and helped transport all of our luggage to the correct location. The room was clean, and the elevator made access very convenient.

2026-06-02 • via Nuitee
T
Thein • couple • jp
10
2026-05-31 • via Nuitee
Y
Yasmin • couple • fr
7
2026-05-22 • via Nuitee
P
Pham • family_with_children • vn
5
Pros:

Địa điểm ngay trung tâm thành phố. Có nhiều quán ăn nên rất tiện. Nhân viên rất linh hoạt trong việc thay đổi ngày đặt phòng nên tạo cảm giác thoải mái, thân thiện

Cons:

Đây là apartment giống như homestay thì đúng hơn. Hành lang đầy mùi thuốc lá. Phòng thiết kế khá chật.
Không có bãi đỗ xe như trong mô tả ở phần giới thiệu. Lúc đầu mình đặt thì địa chỉ báo là ở phố Trần Xuân Soạn và có onsite parking nhưng khi mình đến thì không có chỗ đỗ xe nên nhân viên chủ động đổi sang phố Thi Sách. Xe đươc đỗ ngoài đường đến buổi sáng thì bảo vệ ở đó không cho đỗ xe nữa hoặc phải trả phí đỗ xe

2026-05-19 • via Nuitee
Óscar • solo_traveller • es
8
Lugar tranquilo donde poder descansar
Pros:

La tranquilidad del edificio y del área en Hanói

2026-05-16 • via Nuitee
A
Alessandra • couple • it
8
Pros:

bella spaziosa, si vede che è una struttura nuova.
a disposizione set cortesia, cucina nuova, disponibile acqua depurata potabile dove si potevano riempire le borracce/cucinare. era disponibile tutte le mattine servizio di pulizia della camera.
staff non parlava inglese ma davvero disponibile.

Cons:

le lenzuola del letto erano macchiate, il bagno non avendo un box allagava tutto

2026-05-15 • via Nuitee
E
Ervin • couple • se
10
2026-05-13 • via Nuitee
L
LAURENS • solo_traveller • fr
7
2026-05-01 • via Nuitee