Hotel Santa Teresa by the Beach

Hotels
9.2 (159 reviews)
Crossroads between Santa Teresa and MalPais 25 meters west of main road , Santa Teresa Beach , cr

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Cons:
Limited breakfast options
Minor issues with room quality

Categories

Cleanliness
9.36
The hotel is very clean and well-maintained based on multiple reviews.
Service
9.73
Excellent service with friendly and helpful staff mentioned frequently.
Location
9.57
Conveniently located close to the beach and various amenities.
Room Quality
8.82
Rooms are comfortable and well-equipped but some mentioned minor issues.
Amenities
8.85
Amenities are good, but some reviews mentioned missing facilities.
Value for Money
9.01
Generally seen as good value, but some reviews mentioned limited breakfast options.
Food and Beverage
8.76
Breakfast was mentioned as adequate but lacking variety.
Overall Experience
9.53
Overall experience regarded as excellent by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:56

Property Description

Luxurious Accommodation
Hotel Santa Teresa by the Beach offers modern, air-conditioned rooms with flat-screen cable TVs and stunning sea or garden views. The bathrooms are equipped with showers and complimentary toiletries, and guests can stay connected with free Wi-Fi.

Exciting Activities
Located near Playa Carmen Beach, guests can enjoy a variety of activities such as surfing lessons, ATV tours, snorkeling, yoga, horseback riding on the beach, and mountain biking. The hotel staff can assist in organizing canopy tours, visits to waterfalls, and trips to Tortuga Island.

Convenient Location
Centrally located, the hotel is close to banks, pharmacies, and restaurants. A bakery is just steps away, and a popular restaurant is within walking distance. With a bus station nearby and free public parking on site, exploring the area is easy.

Book your stay at Hotel Santa Teresa by the Beach for a memorable beachside experience!

Important information:

Please note that the reception is closed from 22:00 until 07:00. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance to arrange check-in. Contact details can be found on the booking confirmation.

Please note that check-in & check-out after hours has an extra fee.

To verify credit card, a precharge for 1 USD may be done.

Rates are based on double occupancy. Children under the age of 10 stay for free. (Max. 2 children per room). Breakfast for children between the ages of 5 and 10 has a price of 6 USD.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 159 reviews
Cleanliness: 9.36
Service: 9.73
Location: 9.57
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.01
Food and Beverage: 8.76
Overall Experience: 9.53
M
Miljana • couple • ch
10
Would definitely book it again.
Pros:

The location was great right at the beach, free parking spots, the discounts in partnering restaurants, the staff all around was extremely nice and polite, and made us feel welcomed, the rooms were very clean, cosy and nice.

Cons:

The shower (lack of pressure & lack of warm water), the balcony furniture needs an update, lack of power outlets around or close to the bed, quite pricy wellness & spa offer.

2026-05-09 • via Nuitee
C
Cheppe • solo_traveller • pe
10
2026-05-08 • via Nuitee
S
Sara • solo_traveller • ch
7
Hotel mit guter Lage, preislich OK
Pros:

Die Lage vom Hotel war wirklich gut. Ruhig, also nicht gleich an der Hauptstrasse und in 2 Min. am Strand. Mein Zimmer war recht gross und alles Nötige vorhanden. Hatte Ausblick aufs Meer.

Cons:

Das Frühstücksbuffet war etwas bescheiden und was mich gestört hat, dass man ein Zeitfenster dafür reservieren musste. Man konnte also nicht einfach gehen, wann man wollte. Liegt daran, dass der Frühstücksbereich wohl etwas klein ist für die Anzahl Zimmer, die sie haben.

2026-05-07 • via Nuitee
M
Miguel Angel • extended_group • cr
10
2026-05-04 • via Nuitee
S
Sabrina • couple • cr
10
Amazing. Great stay very convenient place
Pros:

Location, breakfast was great, the staff was super friendly.
David was the receptionist and he gave us rock start treatment me really appreciated how nice everyone was but specially him.

2026-05-03 • via Nuitee
S
Svetlana • couple • ch
8
2026-05-02 • via Nuitee
S
Svetlana • family_with_children • ch
8
2026-05-02 • via Nuitee
I
Isabella • couple • at
10
2026-04-29 • via Nuitee
S
Sandra • solo_traveller • us
9
2026-04-28 • via Nuitee
N
Nicolas • couple • ar
9
Hermoso hotel en Santa Teresa
Pros:

El hotel es pequeño, pero cumple perfectamente con todo lo esperado. El staff resultó muy amable y resolutivo ante cada requerimiento. La habitación y los espacios comunes siempre los encontramos en excelentes condiciones.

Cons:

Si bien estuvo rico el desayuno, quizás alguna opción más hubiese estado bien. Siempre las mismas 3 o 4 frutas y no había fiambre cuando fuimos nosotros. Quizás ir rotando un poco las opciones estaría bueno para quienes estén varios días.

2026-04-27 • via Nuitee
M
MARTINEZ NAVARRO • couple • ar
10
Pros:

Excelente hotel, sin dudas volveria.

2026-04-27 • via Nuitee
Q
Quiros • couple • cr
10
2026-04-21 • via Nuitee
A
Ariane • couple • br
9
2026-04-21 • via Nuitee
V
Valentina • solo_traveller • ch
10
We would love to come again
Pros:

The staff were very friendly and patient. They helped us with every complication we had. We felt welcome. Even water and coffee was available at any time. Everything important was within walking distance, the beach, supermarket, and bakery.

Mucho gracias!

Cons:

-

2026-04-14 • via Nuitee
Y
Yugled • extended_group • cr
8
2026-04-14 • via Nuitee
D
Daniel • solo_traveller • cr
10
2026-04-13 • via Nuitee
Y
Yael • family_with_children • us
10
2026-04-11 • via Nuitee
P
Pamela • couple • cl
9
Very nice experience.
Pros:

The Staff, pool area, breakfast area and location overall were very very nice.

Cons:

The air conditioner in the room didn't quite work as it should during hot summer days.

2026-04-06 • via Nuitee
J
Jens • extended_group • de
9
Wir haben uns sehr wohl gefühlt
Pros:

Sehr sauber, nettes Personal, großes Zimmer, gutes Frühstück, nahe am Strand

2026-04-03 • via Nuitee
S
Sheyla Flores Rodriguez • family_with_children • cr
10
Ideal para vacacionar en familia
Pros:

el desayuno me gusto bastante, las instalaciones modernas y bien cuidadas, el personal muy atento, restaurantes y comercio en general estaban muy cerca

2026-03-27 • via Nuitee