Hotel Neelgiri - Manali Diaries

Hotels
6.8 (24 reviews)
Clubhouse Road , Manāli , in

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor cleanliness
Inadequate room service

Categories

Cleanliness
3.88
The property isn’t maintained well; it is shabby looking with dirt lying all around.
Service
7.35
Owner and staff are friendly and helpful, but room service is lacking.
Location
7.89
Excellent location in Manali near a river with a scenic view.
Room Quality
6.34
Room was big and comfortable, but requires maintenance.
Amenities
6.87
Standard amenities available; some improvement needed.
Value for Money
7.83
Full value for money; food quality was very good.
Food and Beverage
7.88
Food was good and comparable to home-cooked meals.
Overall Experience
6.35
Experience was enjoyable overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:15

Property Description

Garden Oasis: Escape to our serene garden retreat, perfect for unwinding after a day of exploring Manāli.

Culinary Delights: Indulge in a variety of dining options at our on-site restaurant, serving up delicious meals to satisfy every craving.

Excursion Assistance: Let our tour desk help you plan unforgettable adventures in and around Manāli.

Book now to experience the ultimate getaway at Hotel Neelgiri - Manali Diaries!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.8
Based on 24 reviews
Cleanliness: 3.88
Service: 7.35
Location: 7.89
Room Quality: 6.34
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 6.35
A
Anirban family with young children in
10
Excellent property near a river and great accommodation
Pros:

Excellent location in Manali near a river where excellent scenic view can be seen. Very much picturesque and very good accommodation. Owner and staffs are friendly and helpful. Food is good as well. Would like to visit again in next time !!

Cons:

NA

2025-06-28 via Nuitee
K
Kanchan family with young children in
1
Room and hotel experience was pathetic. They never bothered to ask if we want the complimentary breakfast. Room service
Pros:

Location is good and onsite parking is available

Cons:

The property isn’t maintained well. It is shabby looking with dirt lying all around that noone bothers to clean for days. Room service is pathetic. They won’t change sheets even when you specifically ask them to. Bugs and crawling things keeps coming out inside the room, you can find crawlers on your bed and you would be terrified to sleep in the same bed again.

2025-06-25 via Nuitee
D
Devendra family with young children in
6
Pleasant
2025-06-23 via Nuitee
A
Anonymous family with young children in
8
Full Value for money.
Pros:

Room was big. it was very comfortable . We have big balcony opposite to river. Food quality was very good. Food was
like " Ghar ka Khana ". The behave of Goly Sir ,was like big brother.
we enjoy a lot there .

Cons:

Room Service need to be improve.

2025-06-20 via Nuitee
A
Amarjeet family with young children in
10
Exceptional
2025-06-06 via Nuitee
D
David family with young children gb
8
Very good
2025-05-31 via Nuitee
A
Ayush young couple in
9
Superb
2025-05-12 via Nuitee
N
Navjot family with young children in
10
It was a comfortable stay
Pros:

View & cleanness

2025-04-25 via Nuitee
K
Karan solo traveller in
1
Bad
Pros:

I don't get the room their. I called at the property for payment or token amount but they didn't pick on multiple no. And when got connected they are ready for room and not respond properly that I would visit or not.. or room available or not.. I cancelled the booking from agoda and book from here on trust of booking.com. but I don't get a link call or anything and if u are telling pay at property then also mention that if booking confirm you should pay for token amount. Nothing I got and hd to search for other options

2025-04-24 via Nuitee
A
Atif young couple in
9
Superb
2025-04-12 via Nuitee
A
Atif group in
9
Superb
2025-04-12 via Nuitee
G
Gandhi family with young children in
5
Passable
Pros:

Hotel view, before 3 years one owner is there,
His way of attending is excellent...but this time o.k.
Staff is helpful.w

Cons:

Everything is good.

2025-04-12 via Nuitee
A
Arshad family with young children in
10
Exceptional
2025-03-12 via Nuitee
M
Mondal family with young children in
9
Superb
2025-01-31 via Nuitee
S
Sumit family with young children in
1
Bad
2024-12-30 via Nuitee
V
Viswanathan family with young children in
1
Bad
Pros:

Nothing to say about like all were dislike not worthy

Cons:

No proper doors and windows. All the snow breezing wind getting inside the room even the doors shut. As the maintenance of the room is very bad

2024-12-29 via Nuitee
U
Upender family with young children in
10
Exceptional
Pros:

Room was clean and the most important thing is that staff if very cooperative and humble.Value for money☺️🙌

2024-12-29 via Nuitee
R
Rahul young couple in
6
Pleasant
2024-12-29 via Nuitee
R
Rohit family with young children in
1
Don't waste money here.
Pros:

Nothing.

Cons:

Don't go on the photos that they have shared. Their dormitory is in some what farther, around 500 metres than actual hotel. Their is literally no facility. Cherry on the top, there wasn't even water and electricity in the morning. Very bad. Total waste of money. Never book here.

2024-12-28 via Nuitee
D
Dasari family with young children in
4
Disappointing
2024-12-26 via Nuitee