Hotel B Urban Xaman by Fontán Reforma

Hotels
8.4 (127 reviews)
Avenida Paseo de la Reforma 24 Colonia Centro, Cuauhtémoc, 06040 Ciudad de México, CDMX , Mexico City , mx

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Dirty rooms
Amenities closed
Noisy hallways

Categories

Cleanliness
7.1
Reviews indicate dirty rooms and filthy floors.
Service
9.6
Staff were generally friendly and helpful.
Location
9.1
The location is very convenient and central to attractions.
Room Quality
8.1
Rooms generally acceptable, but inconsistency noted with noise and comfort.
Amenities
7.6
Facilities were down, gym and terrace closed during stay.
Value for Money
8.1
Value perception affected by cleanliness and some amenities not available.
Food and Beverage
8.6
Breakfast and restaurant meals received positive remarks.
Overall Experience
9
Overall experience was satisfactory, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:57

Property Description

Luxurious Accommodations with Stunning City Views

At Hotel B Urban, indulge in the lap of luxury with air-conditioned rooms offering breathtaking city views. Enjoy top-notch amenities including a fitness centre, free WiFi, and a terrace for relaxation.

Fine Dining and Entertainment Options

Satisfy your cravings at the hotel's restaurant and bar, or opt for room service for a private dining experience. Unwind at the in-house snack bar, or explore the business area for your convenience.

Convenient Location and Nearby Attractions

Located in Mexico City, Hotel B Urban is close to key attractions like Museo de Memoria y Tolerancia and The Museum of Fine Arts. Benefit from a 24-hour front desk, tour organising services, and a paid airport shuttle for a seamless stay.

Book now for an unforgettable experience at Hotel B Urban!

Important information:

We consider individual reservations up to a maximum of 9 rooms under the same name.
If you wish to make a group reservation, please contact the hotel at reservaciones@hotelfontanreforma.com. The hotel will not receive group reservations through this platform.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 127 reviews
Cleanliness: 7.1
Service: 9.6
Location: 9.1
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 9
N
Natalia • extended_group • co
10
2026-03-30 • via Nuitee
J
Juan • couple • es
4
Pros:

La ubicación

Cons:

Personal nada amable. Instalaciones sin mantenimiento y cuarto no se siente limpio

2026-03-22 • via Nuitee
M
Marcia • couple • us
10
This is the second time I’ve stayed at this hotel and I love it so much I plan to continue coming back.
Pros:

I loved how clean and calm everything felt.

Cons:

The elevators are a bit small but that’s understandable.

2026-03-18 • via Nuitee
U
Umuhoza • family_with_children • be
8
2026-03-02 • via Nuitee
M
Mehmet Hayri • solo_traveller • tr
8
2026-02-24 • via Nuitee
P
Perrine • family_with_children • fr
6
Bel emplacement mais bruyant
Pros:

Chambre très bruyante la première nuit (musique toute la nuit )( la climatisation laisse entrer beaucoup d air de l’extérieur et par conséquent de bruit ) proposition de la réception : une paire de bouchon d oreilles …
Eau chaude difficile à régler … et odeur d égout qui remonte par les canalisations alors que nous étions au 7eme étage ! Cependant roof top magnifique avec une vue splendide pour voir les couchers de soleil et restaurant plutôt bon. Nous avions une excursion de prévue avec un départ à 04:30 du matin; pas possible de nous préparer un panier repas ni d annuler les petits déjeuners même en prévenant 2jours avant…

Cons:

Chambre très bruyante la première nuit (musique toute la nuit )( la climatisation laisse entrer beaucoup d air de l’extérieur et par conséquent de bruit ) proposition de la réception : une paire de bouchon d oreilles …
Eau chaude difficile à régler … et odeur d égout qui remonte par les canalisations alors que nous étions au 7eme étage ! Cependant roof top magnifique avec une vue splendide pour voir les couchers de soleil et restaurant plutôt bon. Nous avions une excursion de prévue avec un départ à 04:30 du matin; pas possible de nous préparer un panier repas ni d annuler les petits déjeuners même en prévenant 2jours avant…

2026-02-23 • via Nuitee
N
Nadeshda • couple • de
9
Clear recommendation!
Pros:

Everything Nice! Great Hotel!

2026-02-12 • via Nuitee
E
Eşref • couple • nl
7
Good stay in Mexico City
Pros:

Location is great. You can go anywhere via metro or bus. Room was decent.

Cons:

There is a meditation corner(ground sitting setup) It is pretty dusty due to fluffy materials. Also if you want to take shower in early morning warm water takes 5-7 minutes.

2026-02-09 • via Nuitee
T
Thiago • couple • br
1
Lindo na foto, Horrível na prática.
Pros:

Nada.

Cons:

Atendimento da recepção é péssimo. As fotos dos quartos não representam a realidade. A limpeza é inexistente. Um dos piores hotéis que já fiquei. Cuidado.

2026-02-08 • via Nuitee
J
Jaziri • solo_traveller • de
6
2026-01-27 • via Nuitee
M
michael • couple • de
8
2026-01-25 • via Nuitee
S
Seriana • couple • be
7
Niet alle faciliteiten open
Pros:

Het ontbijt was uitgebreid en heerlijk. Ook de bedden lagen goed. Met een 20 minuten wandeling kon je overal wel komen.

Cons:

Wij hadden dit hotel geboekt voor de gym en voor het dakterras. Beide waren toevallig deze week gesloten. Nadat we een paar keer instructies hadden gekregen over waar de gym was en wij het niet konden vinden, gaven ze aan dat het dus niet operationeel was. Vanwege de aardbeving. Een goede reden, maar het had anders gecommuniceerd kunnen worden.

2026-01-23 • via Nuitee
A
Anthony • couple • gb
8
Good place to stay in Mexico City.
Pros:

The location and the facilties to relax. Evening meal in the restaurant was very good.

Cons:

The breakfast was disappointing.

2026-01-18 • via Nuitee
B
Beatrice • couple • it
8
2026-01-10 • via Nuitee
J
Jairo • couple • co
10
Organización y amabilidad
Pros:

Excelente

Cons:

Baño, un poco estrecho

2026-01-08 • via Nuitee
S
SHENG-CHIH • couple • tw
10
view not good.
Pros:

no use

Cons:

view

2026-01-06 • via Nuitee
G
Gwyneth • couple • us
9
A delightful stay. Lots of character
Pros:

Loved the suites. Everything had character and it was in a perfect location. Close to museums and other attractions but away from noise except the occasional siren. Hotel staff were friendly and helpful

Cons:

Lighting needs to be better in the bathrooms and a few standing lamps wouldn’t go amiss. Occasionally a sewage smell from the drains in the bathroom.

2026-01-02 • via Nuitee
A
Alice • solo_traveller • gb
8
Very clean, excellent breakfast. Dated bathrooms and location is out of the nicer areas
Pros:

It’s very clean and the breakfast is very good. There’s coffee and tea making facilities in the bedroom.

Cons:

It’s noisy. You can hear everyone in the corridors.

The Downtown area that the hotel is based in (it’s not in Reforma despite the name) was very very busy over Christmas when I visited. There isn’t much around in terms of restaurants or places to go in the evening. It is super convenient to get into the centre so great for sightseeing if you only had a night or two

2026-01-01 • via Nuitee
A
Arquimedes • couple • mx
8
2025-12-31 • via Nuitee
B
Betty • solo_traveller • us
10
I plan on using this hotel on my next visit to Mexico City!
Pros:

Location is in the central historic district so easy walking distance to lots of things to see and do. Hotel restaurant was good, especially the buffet breakfast. Staff were very friendly and helpful.

2025-12-26 • via Nuitee