Best House Hotel OLD TOWN

Hotels
8.1 (135 reviews)
Sofular Caddesi Rakıp Bey Sokak No:39 Aksaray/Fatih , Istanbul , tr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Room quality problems
Food quality concerns

Categories

Cleanliness
5.9
Numerous issues with cleanliness, including chaotic cleaning practices and missing essentials.
Service
9.9
Staff was frequently described as very friendly and service-oriented.
Location
9.9
Multiple reviews highlighted the great location near transport and eateries.
Room Quality
6.4
Cons included very small rooms and numerous maintenance issues.
Amenities
7.9
Standard amenities were mentioned but needed improvements.
Value for Money
8.9
Good price-value ratio mentioned, but issues affected perception.
Food and Beverage
6.9
Concerns over breakfast quality and availability.
Overall Experience
9
Mixed sentiments, but the positives on location and service kept it balanced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:23

Property Description

Convenient Location in Istanbul
Best House Hotel, nestled in the old part of Istanbul, is just 300 metres away from Aksaray Metro Station, providing easy access to all the city's attractions.

Comfortable Accommodation
Experience comfort in every room at Best House Hotel, equipped with free Wi-Fi, air conditioning, satellite TV, a private bathroom with a hairdryer, a safety deposit box, and a minibar.

Delightful Dining and Services
Start your day with a delicious breakfast and enjoy traditional cuisine for dinner at the on-site restaurant. Benefit from 24-hour front desk and tour desk services, along with convenient car rental and airport shuttle services.

Book now and make Best House Hotel your home in Istanbul, where convenience meets comfort and exceptional service awaits.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 10 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 10 per person per night when using an available extra bed.
    People 12 years old and over stay for € 25 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 135 reviews
Cleanliness: 5.9
Service: 9.9
Location: 9.9
Room Quality: 6.4
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 6.9
Overall Experience: 9
P
PEICHUN couple tw
10
The hotel staff are very friendly and polite. The breakfast is good, and you can try local cuisine.
Pros:

It’s cheap, very close to the Blue Mosque, and easily accessible by bus or metro!

2026-03-28 via Nuitee
M
Mesbah couple ly
6
2026-03-27 via Nuitee
A
Alexandr family_with_children ru
9
Pros:

Расположение и большой номер

Cons:

Шумный кондиционер

2026-03-24 via Nuitee
R
Ramona couple hu
7
Pros:

A takarító nők nagyon kedvesek és alaposak.A szobák minden nap tiszták voltak.Az elhelyezkedés csodás.

Cons:

Nem volt széf a szobában illetve az egyik recepciós nem beszélt angolul.A reggeli minden nap ugyan az volt.

2026-03-10 via Nuitee
S
Svitlana extended_group de
10
Красивый номер и прекрасное обслуживание 😍 Спасибо!
Pros:

Понравилось всё! Номер очень красивый, был сет из 3-х подушек на кровати, уборка проводилась каждый день, даже постельное меняли ежедневно, что удивительно. Есть суп на завтрак и это круто 😊 Все наши запросы рецепция выполняла моментально, очень милые мальчики. Был балкончик, стол для семейных ужинов) Район удобный, рядом метро, остановка трамвая в 6 минутах ходьбы, есть много ресторанов и супермаркеты. До самого центра ехать на трамвае около 15 минут.

Cons:

К сожалению, в одной из наших комнат не работал кондиционер на обогрев. Сотрудники предложили нам поменять комнату, но поскольку она была другой категории, нам это не подошло. Однако это мелочь по сравнивать с тем, какие услуги мы получили)

2026-02-28 via Nuitee
A
Aria couple gb
10
Pros:

Our stay at Best House Hotel Old Town in Istanbul was absolutely outstanding from start to finish. The hotel truly exceeded our expectations in every way.

The rooms were spotless, comfortable, and very well maintained. Housekeeping did an excellent job every single day — everything was cleaned thoroughly, refreshed, and kept in perfect condition.

Breakfast every morning was delicious, and fresh. Majeed and Mahmoud in the kitchen were incredibly kind, attentive, and welcoming. They made sure everything was always topped up and well prepared. One morning we got confused about the breakfast timing and arrived late, but they still kindly served us and made sure we were fully taken care of. Their kindness really meant so much to us.

The reception team was equally wonderful, especially Bassam. He went above and beyond throughout our stay. He was extremely kind, patient, and always ready to help. He helped us order food and personally brought it up to our room, which we truly appreciated. He made sure to check that we had everything we needed in our room. He even walked with us to the bus stop to guide us on how to get to the airport on time, making sure we were comfortable and knew exactly where to go. His dedication and care made a huge difference in our experience.

I also want to express my gratitude to the owner. I had mistakenly booked the hotel for the wrong month and was very worried, but the owner was incredibly understanding and kindly changed the dates for me without any issues. Towards the end of our stay, the owner also made sure we were taken care of whilst packing and weighing our bags.

The location of the hotel is excellent — right in Old Town and so close to everything, with plenty of restaurants and food places nearby. It made exploring Istanbul easy and enjoyable.

A very special thank you to Bassam, Majeed and Mahmoud, they deserve a promotion! Thank you for making our stay truly unforgettable.

2026-02-24 via Nuitee
Y
Yevheniia couple ua
8
2026-02-10 via Nuitee
R
Rumen couple gb
10
2026-01-31 via Nuitee
احمد extended_group sa
10
النظافة حسن التعامل
Pros:

فوق الروعه

Cons:

افضل مكان

2026-01-23 via Nuitee
L
Lukman family_with_children gb
10
Pros:

I recently stayed at The Best House Old Hotel in Istanbul, and honestly, it was one of the best experiences I’ve had while traveling. Everything was just right.

The price was very reasonable, especially for what you get. The room looked exactly like the photos—clean, cozy, and really charming. Breakfast was included and it was lovely each morning, with a nice variety and fresh food.

But what really stood out to me was the staff. They were beyond amazing—so friendly, helpful, and genuinely kind. They made me feel so welcome and taken care of, which made a huge difference during my stay.

If you’re heading to Istanbul and want a place that feels like a home away from home, I can’t recommend this hotel enough. I’ll definitely be back!

2026-01-19 via Nuitee
M
Mohamed Zaid extended_group ma
9
Séjour en famille
Pros:

Personnel très accueillant, sympathique et à l'écoute. La suite pour 4 personnes est spacieuse et confortable. Petit déjeuner copieux.
L'emplacement est idéal, à quelques pas de la station métro.

Cons:

Le petit dej est toujours le même, les mêmes aliments, des petits changements de temps à autre ne feront pas de mal. Mais c'est juste un petit détail.

2026-01-11 via Nuitee
Y
Yousef extended_group be
10
2026-01-11 via Nuitee
Y
Yüksel couple pl
8
2026-01-10 via Nuitee
Y
YOSUKE solo_traveller jp
10
2026-01-10 via Nuitee
T
Tahseen family_with_children fi
9
اقامه ممتعه وفندق ممتاز ومعامله جيده
2026-01-06 via Nuitee
J
jouini couple fr
10
Pros:

Magnifique top

Cons:

Emplacement / rapport qualité prix / sur tt propre et la bienveillance du personnel

2026-01-06 via Nuitee
A
Abdelmalek couple dz
8
2026-01-03 via Nuitee
B
Bora extended_group gr
10
2026-01-02 via Nuitee
A
Abulsatar family_with_children sa
8
Cons:

ملاحظتنا الوحيدة طلبنا منهم ثلاثة مرات اصلاح الثلاجه و بدون تجاوب منهم

2025-12-13 via Nuitee
M
Manana couple se
10
2025-12-09 via Nuitee