Best House Hotel OLD TOWN

Hotels
8.1 (157 reviews)
Sofular Caddesi Rakıp Bey Sokak No:39 Aksaray/Fatih , Istanbul , tr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Room quality problems
Food quality concerns

Categories

Cleanliness
5.9
Numerous issues with cleanliness, including chaotic cleaning practices and missing essentials.
Service
9.9
Staff was frequently described as very friendly and service-oriented.
Location
9.9
Multiple reviews highlighted the great location near transport and eateries.
Room Quality
6.4
Cons included very small rooms and numerous maintenance issues.
Amenities
7.9
Standard amenities were mentioned but needed improvements.
Value for Money
8.9
Good price-value ratio mentioned, but issues affected perception.
Food and Beverage
6.9
Concerns over breakfast quality and availability.
Overall Experience
9
Mixed sentiments, but the positives on location and service kept it balanced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:23

Property Description

Convenient Location in Istanbul
Best House Hotel, nestled in the old part of Istanbul, is just 300 metres away from Aksaray Metro Station, providing easy access to all the city's attractions.

Comfortable Accommodation
Experience comfort in every room at Best House Hotel, equipped with free Wi-Fi, air conditioning, satellite TV, a private bathroom with a hairdryer, a safety deposit box, and a minibar.

Delightful Dining and Services
Start your day with a delicious breakfast and enjoy traditional cuisine for dinner at the on-site restaurant. Benefit from 24-hour front desk and tour desk services, along with convenient car rental and airport shuttle services.

Book now and make Best House Hotel your home in Istanbul, where convenience meets comfort and exceptional service awaits.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 10 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 10 per person per night when using an available extra bed.
    People 12 years old and over stay for € 25 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 157 reviews
Cleanliness: 5.9
Service: 9.9
Location: 9.9
Room Quality: 6.4
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 6.9
Overall Experience: 9
A
Aleksandr.hii solo_traveller ua
10
2026-06-30 via Nuitee
N
Ninos solo_traveller nl
5
Pros:

De jongens die daar werken heel beleefd,respectvol en behulpzaam.

Cons:

Badkamers beschimmeld en Beddengoed was vies. De locatie waar de hotel zich bevindt en de mensen daar om heen. Geen alcohol in dat gebied waar de hotel zich bevindt. Streng islamitisch daar en je word als toerist raar bekeken als je in een jurkje loopt.

2026-06-26 via Nuitee
F
Furkan couple tr
10
2026-06-20 via Nuitee
F
filippos solo_traveller gr
9
Pros:

Η τοποθεσια γιατί είναι κοντά σε όλα τα μέσα ΜΜΜ,,η εξυπηρέτηση από το προσωπικό(ρεσεψιόν,καθαριστριες),ωραίο πρωινό και άφθονο.

Cons:

Όλα καλά,σίγουρα θα το ξαναεπισκεπτώ και το συστήνω ανεπιφύλακτα.

2026-06-15 via Nuitee
S
Sara couple ca
9
2026-06-14 via Nuitee
M
Mohamed Idriss solo_traveller re
7
Pros:

L'emplacement près des transports

Cons:

Rien

2026-06-01 via Nuitee
Назархан couple kz
10
2026-05-21 via Nuitee
M
Mina solo_traveller gb
8
2026-05-17 via Nuitee
M
Maria Łuczak solo_traveller pl
10
Pros:

Bardzo udany pobyt, niesamowicie miła obsługa.

Cons:

Ekspres do kawy na śniadaniu nie zawsze działa .

2026-05-16 via Nuitee
E
Ebru extended_group fr
8
2026-05-12 via Nuitee
B
Bassmala couple se
10
I will definitely stay here again every time I visit Turkey.
Pros:

The hotel was amazing, and the staff were very friendly and helpful. One person who really stood out was Bassam – he was extremely kind, professional, and always willing to help. The breakfast was delicious, the room was comfortable, and everything was clean and well organized.

Cons:

Nothing, everything was perfect.

2026-05-04 via Nuitee
Алиаскар family_with_children kz
10
2026-04-30 via Nuitee
N
Nataliia solo_traveller ua
5
2026-04-27 via Nuitee
B
Bernike extended_group hu
4
it was a big disappointment, so we will not book this hotel again, even though we travel to Istanbul
Pros:

cleanliness, smiling staff

Cons:

we did not receive the rooms as agreed — we were supposed to be next to each other and have smoking rooms, but we were placed on different floors for the first 3 days. the breakfast was always the same. we had arranged the transfer in advance, but it was not organized, and they only started dealing with it on the morning of departure.

2026-04-27 via Nuitee
D
Dean P couple au
9
Great location, newly renovated.
Pros:

We only stayed one night as it was convenient for a metro trip to the bus station. Although only one night, we had a good impression. Staff were very friendly, the rooms were newly renovated with an excellent bed and although rather small the room was would be OK for a few days. We had a balcony room which was a bonus. Excellent bathroom. Great breakfast with lots of options. And couldn't be better for all the transport - 5 min walk to the tram to Sultanahmet, the metro to the bus station or the bus to the new airport. Highly recommended.

Cons:

Nil.

2026-04-16 via Nuitee
A
Aziki family_with_children fr
9
Pros:

Personnel très gentil et à l'écoute, hôtel à 5 min de marche du tram dans un quartier bien animé.

Cons:

Petit déjeuner très basique.

2026-04-16 via Nuitee
A
aknioui couple it
10
2026-04-14 via Nuitee
I
Ivona couple hr
9
2026-04-12 via Nuitee
S
Said extended_group se
10
2026-04-11 via Nuitee
L
Limarola couple fr
5
2026-04-05 via Nuitee