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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Tour desk
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Housekeeping on request
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Beach toys
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location
Situated in Phu Quoc, Palo Santo Hotel Phu Quoc is close to popular attractions like Sung Hung Pagoda and Vinpearl Land Phu Quoc, offering easy access to explore the area.
Comfortable Accommodation
Guests can enjoy well-equipped rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms, providing a comfortable stay during their visit.
Quality Services
Experience exceptional service at Palo Santo Hotel Phu Quoc with a 24-hour reception offering assistance in English and Vietnamese, along with the option for an à la carte or Asian breakfast to start the day right.
Experience a delightful stay at Palo Santo Hotel Phu Quoc - book now for an unforgettable trip!
Location
Guest Reviews
Great location. Staff exceptional.
Every thing about this place is 5 star
Хорошее расположение рядом с центром города. В номере чисто хорошие полотенца вода чай кофе в пакетиках, чайник.Уборка по запросу. Но холодильник вообще не холодит, негде сушить одежду после пляжа.
Не понравился обман с балконом, при бронировании он был указан при заселении выяснилось что его нет. При настойчивом разбирательстве, вернули часть денег, но советуем сразу указывать что нет балкона.
Vị trí đẹp với một số phòng nhìn thẳng ra Cầu Hôn của thị trấn. Lễ tân chu đáo & thân thiện, chất lượng tốt so với giá thành.
Cách âm của khu vực cửa không tốt lắm nên đôi khi hành lang hơi ồn ào khi có khách ra vào.
Приветливый персонал, удобное расположение
Немного грязно, housekeeping был каждый день, но меняли только полотенца, мусор. При выезде обнаружили мусор на верху
Были в этом прекрасном отеле в январе 26 года. Прилетели рано утром, заселили по возможности раньше и с видом на море и салюты. Везде чисто и уютно, номер небольшой, на первом этаже массаж (не ходили). Каждый день новые полотенца и воду приносят. По всем вопросам можно обратиться к хозяевам. Завтрак в кафе неподалеку, выбираешь одно блюдо из списка, напиток отдельно оплачивается (кофе от 25 тыс). Но очень вкусный кофе, да и завтрак. Рекомендую отель, жили после еще в 4-х, если не считать более крупных сетевых, то этот в фаворитах. Процветания вашему отелю!
Vị trí Ks ngay gần trung tâm, và các nhà hàng, thuận tiện cho du khách
Thang máy hơi nhỏ.
Sauberkeit, und ganz ruhig
Frühstück, 2 Minuten entfernt kein Problem aber Personal spricht kein Wort englisch.
服務人員相當親切，給予整趟旅程最大的彈性與支援！非常滿意！
NA
Отличные хозяева! Всегда готовы помочь. Все чисто и супер! Очень благодарны и будем рекомендовать данный отель!
friendly staff helped us connect with laundry service.
Breakfast not in the hotel, we have to transport to a restaurant that cooperates with the hotel. Breakfast in restaurant starts at 7, we need to order meals so it takes time. If we have to leave hotel before 8am but always want to have breakfast in hotel, Palo Santo will not be an option.
I like everything about this hotel. Very clean, comfortable and the host was very accommodating and friendly. He helped me arranged the transport to airport and even waited to say goodbye to us before departed to airport 6.30am, very early in the morning.
The location is great, very close to kiss bridge and within walking distance to the night market. Hotel also provided tram for us to go to the breakfast venue and helped sent us to the cable car. I was grateful for the hospitality.
The host did not switch on the aircond at the lobby, so its pretty hot there. I wish I can enjoy sitting at the lobby for a moment after long walk strolling the town
The room is very clean and large. The front desk of the hotel is very enthusiastic and helpful. The hotel has a free buggy to have breakfast. Opposite the hotel is a massage spa, which is very convenient and comfortable. It only takes 1 minute to walk to the free viewing platform symphony of the sea to see fireworks.
Staff is very helpful
Nothing
Strategy location.. near cable car, night market, kiss of the sea.. every night can see firework through room window.. clean room, have lift, owner can talk and understand english, have free 1 way buggy service to any location in sunset town. Hotel price so affordable and worth it. Have hair dryer and kettle (tefal okay) . Alhamdulillah no ghost . Hihi
Breakfast included but not suitable for muslim. Plan vacation here only in November until april because may until October raining season, limit beach activities
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