Palo Santo Hotel Phu Quoc

Hotels
9.4 (106 reviews)
Số 31,đường Positano,Sunset Town,An Thới,Phú Quốc,Kiên Giang , Phu Quoc , VN

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
Bar
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Cons:
Transportation for breakfast
Lobby air conditioning

Categories

Cleanliness
9.8
房間超級乾淨，浴室玻璃上連一滴水漬都沒有。
Service
9.7
服務人員相當親切，給予整趟旅程最大的彈性與支援！
Location
9.8
民宿地點非常好，房間內就可以看到親吻橋和煙火。
Room Quality
9.3
The room is very clean and large.
Amenities
9.3
The hotel has a free buggy to have breakfast.
Value for Money
9.3
Standard quality for this hotel tier.
Food and Beverage
8.3
Breakfast not in the hotel, requires transportation to a restaurant.
Overall Experience
9.7
非常滿意！超級推薦，值得回訪！
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:45

Property Description

Convenient Location

Situated in Phu Quoc, Palo Santo Hotel Phu Quoc is close to popular attractions like Sung Hung Pagoda and Vinpearl Land Phu Quoc, offering easy access to explore the area.

Comfortable Accommodation

Guests can enjoy well-equipped rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms, providing a comfortable stay during their visit.

Quality Services

Experience exceptional service at Palo Santo Hotel Phu Quoc with a 24-hour reception offering assistance in English and Vietnamese, along with the option for an à la carte or Asian breakfast to start the day right.

Experience a delightful stay at Palo Santo Hotel Phu Quoc - book now for an unforgettable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 106 reviews
Cleanliness: 9.8
Service: 9.7
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.7
B
Bradley • couple • au
10
Great stay
Pros:

How close to restaurants and the sea shows short walk every where
Staff were excellent and spa treatments awesome will definitely re visit

Cons:

Fridge off while out of room was only fault I could come up with

2026-10-20 • via Nuitee
P
Philipp • solo_traveller • at
10
Pros:

Es war alles gut! der Mitarbeiter an der Rezeption konnte ein gutes Englisch, der Standort war direkt mittendrin und für das Feuerwerk eine gute Wahl. Auch wenn das Zimmer nicht Richtung Meer zum Feuerwerk ist wurde mir dann auf Nachfrage ein Zimmer am Abend gegeben um aus dem Fenster das Feuerwerk anzuschauen! das war sehr aufmerksam.

2026-10-19 • via Nuitee
F
FRANCEGLADSONVIJAI • family_with_children • in
3
Pros:

Location

Cons:

everything else not matched my requirement

2026-10-18 • via Nuitee
C
ChunPei • extended_group • tw
10
Pros:

地點非常好，有免費接駁，而且員工非常非常友好幫我們處理很多事，早餐也很好吃（早餐拿餐卷去隔壁餐廳吃）
呆灣郎不騙呆灣郎～ 隔音普普，差嘎咩係！

Cons:

No

2026-10-18 • via Nuitee
C
Carlysyue • couple • tw
8
Pros:

地理位置蠻好的
散步就可以到很多地方
房間簡單乾淨

Cons:

冷氣不太涼
馬桶水顏色不是透明的
但幸好洗澡水是正常的
附近施工時間到深夜，早上也很早開始，如果晚睡的人不太影響～

2026-10-17 • via Nuitee
J
Joey • extended_group • ph
10
Message for Bryant: Thanks so much Bry, we really enjoyed our stay in your place and with so much care from you too… tru
Pros:

Close to everything in Sunset Tower activities.
Superb experience.
Truly recommendable

Cons:

None at all.

2026-10-13 • via Nuitee
A
Aleksandr • couple • vn
9
Pros:

Уютный, чистый номер. Уборка на высоте. Парень с ресепшен старался уладить возникающие проблемы

Cons:

Завтрак в соседнем кафе, довольно скромный, позор, что в него не входит никакого напитка.

2026-10-11 • via Nuitee
L
LIKUN • family_with_children • cn
6
2026-10-08 • via Nuitee
M
Maville Nasha • solo_traveller • my
10
Good value
Pros:

The owner was very good, nice service. Hotel was very clean and comfortable. Location also good.

2026-09-16 • via Nuitee
J
JUI HUNG • extended_group • tw
6
Pros:

住宿地點離夜巿和纜車站都很近,附近有很多按摩和一些料理餐廳,很方便。
街道氛圍很好，離海邊也很近。

2026-08-06 • via Nuitee
L
Lâm Yến Nhi • solo_traveller • vn
10
Pros:

Phòng rộng rãi, sạch sẽ. Vị trí khách sạn ngay trung tâm thị trấn hoàng hôn. Di chuyển đến các địa điểm: tháp đồng hồ, tháp bút chì, cầu hôn, show Symphony of the sea, quảng trường ngọc trai, chợ đêm, tiệm bánh Kayser chỉ vài bước chân. Khách sạn hỗ trợ gọi buggy chiều đi miễn phí, không giới hạn số lần trong ngày. Giá phòng đã kèm bữa ăn sáng chất lượng tại tiệm Hai Bột cho mỗi ngày lưu trú.

2026-08-04 • via Nuitee
P
Pham • solo_traveller • vn
10
2026-07-15 • via Nuitee
C
CHIH-CHENG • solo_traveller • tw
9
2026-06-22 • via Nuitee
H
Han Tang • family_with_children • tw
10
Pros:

服務人員親切

2026-06-14 • via Nuitee
K
Krittin • couple • th
10
Very nice staff and location. You can pretty much walk around to every places in Sunset town.
Pros:

Staff and location.

2026-06-02 • via Nuitee
A
Anastasiia • extended_group • ru
10
Pros:

Все было отлично

2026-06-01 • via Nuitee
C
churee • couple • th
9
Pros:

เราจองห้องวิวทะเล...และเราได้ห้องที่502 มองเห็นสะพานKiss Bridge และสามีชอบมากๆๆตอน19.45นและหลัง21.00น..มีการจุดพลุสวยมากๆ ให้ได้ดูทุกวันเลย..ห้องเล็กและสะอาดเงียบดี....ตั้งอยู่ใกล้แหล่งศูนย์รวมของ sun set...กลางคืนเดินเที่ยวชมในเมืองได้มีร้านอาหารให้เลือกมากมายมีทั้งอาหารท้องถิ่นเวียดนาม และยุโรป...สวยงามมากใกล้สถานนีกระเช้าไฟฟ้าไปเกาะ Hon Thom..

Cons:

ไม่มี

2026-05-26 • via Nuitee
C
Crichton • solo_traveller • au
9
Cons:

Bed was too hard for my back

2026-05-23 • via Nuitee
N
Natalia • extended_group • ru
8
Отличное месторасположение.
Pros:

Очень уютный отель. Отзывчивый и внимательный персонал

Cons:

Плохая звукоизоляция. Нет бассейна. Очень странные завтраки в кафе. Не понятные и не вкусные блюда. Кофе не вкусный и к тому же за дополнительную плату.

2026-05-21 • via Nuitee
L
LONG • couple • vn
10
2026-05-20 • via Nuitee