Hoi an old town residence

Hotels
8.7 (72 reviews)
56 Đường Phan Bội Châu , Hoi An , vn

listing image 1
Show all photos

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
Cooking class
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Good value for money
Cons:
Basic breakfast options
Some complaints about bed comfort
No staff presence at times

Categories

Cleanliness
8.76
Clean and comfortable with positive sentiments about cleanliness across multiple reviews.
Service
9.23
Friendly and helpful staff received consistent praise in the reviews.
Location
9.27
Excellent location, central and within walking distance to major attractions.
Room Quality
8.22
Room quality varied; some complaints about bed firmness and simplicity of decor.
Amenities
8.25
Basic amenities provided, some feedback indicated noise issues with air conditioning and fridge.
Value for Money
8.71
Good value noted, especially given location and overall experience.
Food and Beverage
8.26
Breakfast was mentioned as basic; could have offered more variety.
Overall Experience
8.93
Overall a positive experience highlighted by multiple reviews, with high intention to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:46

Property Description

Central Location and Nearby Attractions
Conveniently located in the heart of Hoi An, Hoi an old town residence is just steps away from popular attractions like Assembly Hall of Chaozhou Chinese Congregation and the Japanese Covered Bridge.

Comfortable Accommodation and Services
Each air-conditioned room at the hotel is equipped with modern amenities including a flat-screen TV, private bathroom, and room service. The 24-hour front desk ensures that guests have everything they need for a comfortable stay.

Dining Options and Breakfast Choices
Guests can start their day with a delicious Asian breakfast at the hotel and later dine at the on-site restaurant offering Vietnamese and local cuisine. Special dietary requests like vegetarian or vegan meals can also be accommodated.

To experience the perfect blend of comfort and convenience at Hoi an old town residence, book your stay now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.7
Based on 72 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
A
alve • couple • se
8
Jättetrevligt och mysigt boende, i gammal stil.
2026-02-14 • via Nuitee
G
Gary • couple • us
9
2026-02-10 • via Nuitee
N
Noni • couple • au
10
Clean, comfortable, close to everything. Great place!
Pros:

Excellent location. Walking distance to many restaurants and the lantern boats. Clean, comfortable and good air conditioning.

2025-09-19 • via Nuitee
G
georgia • extended_group • nz
10
What a little gem not fancy fancy but has everything you need and clean
Pros:

Room was spacious with good air con, right in heart of city and cheap

Cons:

Nothing

2025-09-13 • via Nuitee
S
Sharon • solo_traveller • au
10
Amazing
Pros:

Great friendly people

Cons:

Bed was very hard

2025-08-31 • via Nuitee
A
Agnes • extended_group • ph
7
Good value for money !
Pros:

It was quiet considering it’s located in the middle of The Old Town area .

2025-08-27 • via Nuitee
S
sunee • extended_group • au
8
i only stayed for 1 night the room reasonable for what i've paid. staff is helpful
Pros:

location is good close to everything

2025-08-20 • via Nuitee
C
Coralie • family_with_children • fr
9
Pros:

L'hôtel est situé dans la vieille ville, on peut facilement visiter autour. Le patio est très agréable, les chambres grandes, propres. Équipée d'un frigo, de la climatisation. Le personnel était très disponible.

2025-08-17 • via Nuitee
M
Maria Teresa • family_with_children • pt
10
Excelent hotel in a quiet place in the centre. Beautiful typical architecture. Kind staff.
Pros:

Excelent hotel with good beds, new bathrooms , excelent breakfast and most of all a very kind and human treatment. The manager of the hotel let us use our bedroom after check out time as we still had 7h in the city before flight time. Really thankful for that🙏

2025-08-17 • via Nuitee
A
Arianna • extended_group • it
10
Pros:

Struttura accogliente situata vicinissimo al mercato di Hoi an e appena fuori la città vecchia e la zona turistica. Pulita e confortevole. È possibile raggiungere a piedi tutte le più famose attrazioni di Hoi An. È stata un'ottima esperienza, la consiglio a tutti.

2025-08-14 • via Nuitee
L
Lawrence • family_with_children • gb
8
2025-08-13 • via Nuitee
L
Lawrence • family_with_children • gb
8
Pros:

Location is fantastic

Cons:

Rooms are a bit gloomy

2025-08-13 • via Nuitee
K
Keith • couple • th
8
Pros:

It's so close to the old town it's quiet

Cons:

The breakfast is basic
No staff on reception this time

2025-08-13 • via Nuitee
S
Sven • family_with_children • ke
10
2025-08-12 • via Nuitee
C
Christine • solo_traveller • fr
9
Pros:

L'emplacement est très proche du marché et des rues animées et pourtant c'était très calme car situé au fond d'un bâtiment avec une espèce de grand patio très agréable où l'on prend le petit-déjeuner

2025-07-30 • via Nuitee
D
Davide • solo_traveller • gb
7
Excellent location, good room, nice staff
Pros:

Great location, at short walking distance from Hoi An old town. Nice spacious room - some people complained about lack of window, I personally found that having the room facing the courtyard adds to its character.
Staff is really nice - all of them! Nice breakfast too.
Overall very clean, ok bathroom and comfortable bed - if you like it hard as I do.

Cons:

Pillow weren’t the best, but can do for a couple go nights.
I’d suggest to rethink a bit at the room furniture and decoration: it looked a bit empty.
Breakfast is nice, I’d have appreciated having a juice and coffee, not just one of the two.
Fridge and air con were a bit noisy: didn’t bother me too much though.
Overall slightly overpriced in my opinion, but still an excellent option.

2025-07-27 • via Nuitee
P
Peter • couple • au
9
Great place/ near river - good value
Pros:

Position- & lovely attentive staff

Cons:

Nothing

2025-06-20 • via Nuitee
W
WANTAWEE • couple • th
8
2025-06-19 • via Nuitee
K
Kristian • couple • no
8
Anbefalles ved besøk i Hoi an old town.
Pros:

Veldig sentral og fin beliggenhet. Mange gode plasser å spise i området. Veldig hyggelig og hjelpsome. God frokost. Anbefaler plassen.

Cons:

Litt hard seng.

2025-06-14 • via Nuitee
R
Rige • extended_group • dk
4
Hotel did not live up to what was advertised
Pros:

We had booked a room with a balcony – but there was no balcony at all. It took hours of persistent effort to get a refund, as the hotel did not live up to what was advertised. The owner was uncooperative, claimed he couldn’t communicate with Booking.com, and tried every excuse to avoid reimbursing us for a room that was completely misrepresented.

We lost an entire afternoon in Hoi An dealing with this. The hotel oversells itself on a false basis – in reality, there are no balconies, and the rooms have no proper windows, only doors, which means zero privacy unless you close everything up – and then you’re left with no natural light or ventilation.

The atmosphere is not cozy at all, and the owner was extremely aggressive when we stood our ground. Eventually, we did get our money back and moved to another hotel.

This place is a tourist scam, and we cannot recommend it.

Cons:

We had booked a room with a balcony – but there was no balcony at all. It took hours of persistent effort to get a refund, as the hotel did not live up to what was advertised. The owner was uncooperative, claimed he couldn’t communicate with Booking.com, and tried every excuse to avoid reimbursing us for a room that was completely misrepresented.

We lost an entire afternoon in Hoi An dealing with this. The hotel oversells itself on a false basis – in reality, there are no balconies, and the rooms have no proper windows, only doors, which means zero privacy unless you close everything up – and then you’re left with no natural light or ventilation.

The atmosphere is not cozy at all, and the owner was extremely aggressive when we stood our ground. Eventually, we did get our money back and moved to another hotel.

This place is a tourist scam, and we cannot recommend it.

2025-05-16 • via Nuitee