The Star and Garter Hotel

Hotels
8.1 (2059 reviews)
High Street , Andover , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Terrace
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Emergency cord in bathroom
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable accommodation
Cons:
Dated rooms
Inconsistent hot water
Breakfast quality

Categories

Cleanliness
7.9
Mixed sentiments regarding room cleanliness and condition.
Service
8.9
Staff were friendly and helpful throughout the stay.
Location
8.9
Central location with convenient access to local attractions.
Room Quality
7.4
Rooms are dated and some have noted comfort issues.
Amenities
7.4
Basic amenities provided, but some improvements needed.
Value for Money
8.9
Good value for a conveniently located hotel.
Food and Beverage
6.9
Some complaints about the quality of breakfast.
Overall Experience
8.5
Decent experience overall with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:19

Property Description

Historic Charm and Modern Comforts

The Star and Garter in Andover offers a unique blend of history and modern convenience. Dating back to the 1700s, the hotel's Georgian façade welcomes guests to a stay filled with charm. Enchanting Accommodation Guests can stay in rooms located in the former stables and coach house, each equipped with en suite facilities, flat-screen TVs, and complimentary toiletries. Convenient Amenities Enjoy a hot and cold buffet breakfast, free WiFi, and a selection of alcoholic beverages in the enclosed courtyard.

Immerse yourself in the beauty of Hampshire, with attractions like the New Forest National Park and Stonehenge just a short drive away. Experience a delightful stay with us at The Star and Garter - book now for a memorable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2059 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8.9
Food and Beverage: 6.9
Overall Experience: 8.5
J
Jo • couple • gb
8
Ideal stopover on our way to Cornwall
Pros:

Very friendly and super helpful staff

Cons:

Shower did not run hot even after leaving running as instructed by the sign on the wall.

2026-03-21 • via Nuitee
H
Hennen • solo_traveller • gb
9
Gem in the heart of Andover
Pros:

The character of the building and location.

Cons:

Squeaky floors

2026-03-21 • via Nuitee
J
justin • couple • gb
1
2026-03-19 • via Nuitee
R
Richard • extended_group • gb
9
Character full old coaching inn, recently refreshed
Pros:

Staff....Rooms Recently refreshed..Breakfast

2026-03-19 • via Nuitee
J
John • extended_group • gb
7
2026-03-18 • via Nuitee
T
Trav778 • solo_traveller • gb
9
Pros:

Friendly efficient staff, great locating, good value

2026-03-18 • via Nuitee
T
Trish • couple • gb
7
Pros:

The location was fab, the staff were amazing g!

Cons:

We had no hot water, an the room is quite small

2026-03-12 • via Nuitee
S
Steve • solo_traveller • gb
10
2026-03-10 • via Nuitee
S
Steve • solo_traveller • gb
10
2026-03-10 • via Nuitee
A
Alison • solo_traveller • gb
10
2026-03-07 • via Nuitee
D
Danuzia • couple • gb
6
Pros:

Location and cleaner

Cons:

The hotel did not provide hand towels. There were also only two coffee sachets for two adults for a two nights. The liquid soap provided was only one small bottle per person, which is really only enough for one shower, even though we stayed for two nights.

2026-03-05 • via Nuitee
R
Read • couple • gb
8
Pros:

Friendly staff on reception and at breakfast and a good location for the town centre and outlying areas.

Cons:

Breakfast- facilities were clean and well organised but it was let down by the hot food, which was lukewarm. Everything else was lovely, a lot of options, fruit, continental, plenty of everything.

2026-03-05 • via Nuitee
M
Matt • couple • gb
8
Pros:

Location was great for local restaurants, pubs and shops

Cons:

Mattress was too soft, and duvet was incredibly heavy

2026-03-03 • via Nuitee
R
Russell • solo_traveller • gb
9
Great place to stay and handy for centre of Andover.
Pros:

Staff were very friendly and accommodating. Breakfast was good.

Cons:

N/A

2026-03-02 • via Nuitee
J
Jean • couple • gb
8
Would stay again
Pros:

The location and the room with the beams , made you feel that you wasn’t in a central location . Great value.

Cons:

The outside - courtyard ? Where you go to your rooms , not very inviting.

2026-03-02 • via Nuitee
P
Paul • couple • gb
4
It was ok but we didn’t get much sleep because of the noise
Pros:

The staff were very good

Cons:

The noise from the bar across the road was horrendous. Music until 1 am. Boom boom boom

2026-03-02 • via Nuitee
T
Tracey • couple • gb
9
2026-02-28 • via Nuitee
L
Lesley • solo_traveller • gb
10
Fantastic stay.
Pros:

Fantastic stay as always reasonably priced comfortable beds excellent breakfast staff very friendly and attentive nothing too much trouble . Will be staying again soon.

Cons:

I loved everything .....nothing at all to dislike.

2026-02-27 • via Nuitee
J
James • solo_traveller • gb
7
Pros:

Good central location

Cons:

Room was very small, key card didn't work, but was resolved relatively quickly by reception staff

2026-02-25 • via Nuitee
W
William • extended_group • gb
8
Excellent value for money and a great location for the town
Pros:

Staff are very nice and friendly and helpful

2026-02-23 • via Nuitee