Brunfels Hotel, in the Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
9.3 (1178 reviews)
Münsterstraße 11 , Mainz , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean and comfortable rooms
Cons:
Noise from hallways
Inconsistent bar service

Categories

Cleanliness
9.28
Overall positive mentions of cleanliness, detailed by guests.
Service
9.75
Many guests praised the friendliness and helpfulness of the staff.
Location
9.29
Central location with easy access to transport options, highly appreciated by guests.
Room Quality
9.24
Guests reported spacious and well-furnished rooms contributing to a comfortable stay.
Amenities
8.77
Good amenities provided, although some areas may need improvements, like the bar service.
Value for Money
9.23
Generally perceived as good value, particularly with inclusions like the minibar.
Food and Beverage
9.28
Guests enjoyed the breakfast with fresh preparations, though some noted noise issues.
Overall Experience
9.55
A very positive experience overall, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:13

Property Description

Luxurious Amenities
Experience luxury at its finest with air-conditioned rooms, a fitness centre, and a bar offering a wide selection of drinks.

Exceptional Services
Enjoy top-notch services including a tour desk, 24-hour front desk, and room service for your convenience.

Delicious Dining Options
Savour a delightful buffet or continental breakfast, as well as local and international cuisine at the on-site restaurant. Dietary restrictions? Just let us know!

For a truly exceptional stay in Mainz, book your room at Brunfels Hotel, in the Unbound Collection by Hyatt now.

Important information:

Standard WiFi free of charge .Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 27 per day.

Location

Guest Reviews

9.3
Based on 1178 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.55
D
Dr Björna • solo_traveller • de
10
2026-02-14 • via Nuitee
F
Francika • solo_traveller • de
10
2026-02-14 • via Nuitee
S
Serge • solo_traveller • be
9
a fabulous experience
Pros:

Very trendy hotel in the old town of Mainz. The rooms were amazing, and the bed was super comfortable. The staff was very friendly and attentive and the breakfast was excellent.

Cons:

The charge of 27 EUR for overnight parking is a bit on the high side especially considering the price for the rooms.

2026-02-13 • via Nuitee
M
Marion • family_with_children • de
10
2026-02-13 • via Nuitee
A
Anita • couple • be
10
Magnifique
Pros:

Situation centrale, petit déjeuner copieux, hôtel élégant superbe.

Cons:

Rien

2026-02-13 • via Nuitee
S
Silvia • extended_group • de
10
Super Hotel
Pros:

Mega zentral, freundliches Personal, rundum perfekt, tolles Frühstück

2026-02-13 • via Nuitee
G
Greiner-Simank Dr. med. • solo_traveller • de
10
Sehr schöner und angenehmer Aufenthalt!
Pros:

Alles

Cons:

Nichts

2026-02-12 • via Nuitee
A
Arjan • solo_traveller • nl
10
Heerlijk hotel met mooie aankleding in lobby en restaurant.
Pros:

Perfecte ligging tegen het centrum. Hele gezellige lobby, ontbijt was heerlijk, eiergerechten worden aan de tafel opgenomen en zijn er ook snel. Ruime kamers met heerlijke kussens .

Cons:

Niets

2026-02-11 • via Nuitee
G
Geert • couple • be
10
2026-02-11 • via Nuitee
H
Hans-Georg • couple • de
8
Von außen unscheinbar, innen ein echtes Highlight. Ideal für einen Mainzbesuch.
Pros:

Sehr individuell und geschmackvoll.
Sehr reichhaltiges Frühstück.
Top-Lage für einen Mainzbesuch.

Cons:

Temperaturregelung im Bad nur eingeschränkt möglich.

2026-02-11 • via Nuitee
N
Nikolaos • family_with_children • gr
10
Pros:

Πολύ μεγάλο και άνετο δωμάτιο και σε άριστη τοποθεσία!!!

Cons:

Η τιμή του πρωινού είναι υπερβολική

2026-02-09 • via Nuitee
B
Bernhard • couple • de
9
2026-02-09 • via Nuitee
D
Diana • couple • nz
10
2026-02-09 • via Nuitee
C
claude • couple • lu
10
2026-02-09 • via Nuitee
S
Stauß • couple • de
10
Wir kommen wieder!
Pros:

Bestes Frühstück. Tolles Personal. Super gemütlich eingerichtet und sehr sauber. Super zentral. Toller Service mit der Minibar, dass man diese genießen darf

2026-02-08 • via Nuitee
M
Martin • family_with_children • ch
7
2026-02-08 • via Nuitee
J
Julia • couple • de
9
2026-01-31 • via Nuitee
R
Raymond • solo_traveller • gb
9
2026-01-31 • via Nuitee
M
Manuela • couple • de
10
Rundum zufrieden
Pros:

Wir haben uns rundum wohlgefühlt. Das Personal war ausgesprochen freundlich und hilfsbereit. Die Zimmer sind sehr schön und detailreich gestaltet, was eine angenehme Atmosphäre schafft. Besonders hervorzuheben ist das exzellente Essen im Restaurant. Absolut empfehlenswert

2026-01-30 • via Nuitee
D
Diana • couple • de
10
Pros:

Außerordentlich freundliches Empfangspersonal

2026-01-29 • via Nuitee