Fili Hotel at Nustar Cebu

Hotels
9 (1267 reviews)
Cebu South Coastal Road South Road Properties , Cebu City , ph

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good food options
Comfortable rooms
Cons:
High prices for amenities
Wait times for service

Categories

Cleanliness
8.5
Several mentions of the room being clean but some issues with maintenance noted.
Service
9
Staff were generally hospitable but issues with wait times for room service noted.
Location
8.5
Location is beautiful but somewhat remote and may require extra travel arrangements.
Room Quality
9.5
Many reviews highlight the comfort and amenities of the rooms.
Amenities
9.5
High quality facilities, but some amenities were not fully operational.
Value for Money
8.5
Pricing for food and drinks is noted as high, impacting value perception.
Food and Beverage
9.5
Breakfast and dining options received positive comments across reviews.
Overall Experience
9
Generally positive experiences shared despite some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:17

Property Description

Luxurious 5-Star Accommodation
Fili Hotel at Nustar Cebu offers a lavish stay just 4.8 km from Magellan's Cross. Indulge in top-notch amenities including a bar, restaurant, casino, and a refreshing outdoor pool.

Elegant Rooms with City Views
Relax in air-conditioned rooms equipped with modern comforts like a coffee machine, flat-screen TV, and a private bathroom with a bidet. Some rooms even offer stunning city views, adding a touch of luxury to your stay.

Convenient Location
Explore nearby attractions such as Fort San Pedro and Colon Street, both just a short distance away. With a 24-hour front desk and close proximity to Mactan-Cebu International Airport, Fili Hotel at Nustar Cebu ensures a seamless and enjoyable stay.

Ready to experience luxury and comfort? Book your stay at Fili Hotel at Nustar Cebu now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jun 9, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for ₱ 2,455 per person per night when using an existing bed.
    Children up to and including 0 years old stay for ₱ 2,455 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1267 reviews
Cleanliness: 8.5
Service: 9
Location: 8.5
Room Quality: 9.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9
M
Marilou • solo_traveller • ph
7
2026-06-27 • via Nuitee
R
razel • family_with_children • us
10
Coming back for sure.
Pros:

Staff were super friendly and assisted me when I invited a family member to come and join with us in the breakfast buffet (which was a very exceptional experience).

2026-06-25 • via Nuitee
V
Victoire • couple • fr
10
Parfait
Pros:

Absolument tout ! Le personnel est adorable et la chambre incroyable ! Sans parler du petit dej qui était fabuleux

Cons:

Rien à dire

2026-06-24 • via Nuitee
C
cerissa • extended_group • ph
10
Relaxing Stay at FIli Nustar
Pros:

the place itself...superb. then the staff is great

Cons:

none

2026-06-24 • via Nuitee
J
juliet • couple • ph
10
clean
Pros:

good customer service

Cons:

none

2026-06-23 • via Nuitee
J
juliet • couple • ph
10
comfortable
Pros:

clean

Cons:

none

2026-06-23 • via Nuitee
J
Jean Carmel • family_with_children • no
10
2026-06-23 • via Nuitee
R
Rene Oestergaard • solo_traveller • dk
10
2026-06-23 • via Nuitee
J
Jethru • family_with_children • ae
10
2026-06-23 • via Nuitee
P
Peng • solo_traveller • tw
7
2026-06-22 • via Nuitee
P
Peng • solo_traveller • tw
10
2026-06-22 • via Nuitee
C
Charity • couple • au
9
The staff was helpful and was able to accommodate our last minute request for our parents special celebration. Highly re
2026-06-21 • via Nuitee
J
juliet • couple • ph
10
absolutely good
Pros:

accessable

Cons:

accessable

2026-06-21 • via Nuitee
H
Haydie Abunin • extended_group • us
10
While I find the hotel really nice and comfortable and the layout pretty much perfect but I think it needs improvement i
Pros:

Location. High end and sophisticated interior building. Fancy chandler.

Cons:

While it’s minor, I find it negligent when staff forgot to provide exact amounts of supplies for guests in room. I had to call and requests few times. The blow dryer wasn’t working well, too. Calling operator can take sometime.

2026-06-20 • via Nuitee
J
Jurgen • family_with_children • nl
10
2026-06-20 • via Nuitee
M
Maria • solo_traveller • us
10
2026-06-19 • via Nuitee
M
Marco • family_with_children • de
10
Ich komme auf jeden Fall wieder
Pros:

Unfassbar guter Service und mega freundliches Personal. Super gym und Verpflegung in unzähligen Variationen

Cons:

Zimmer reinigen war anfangs nicht ganz zufriedenstellend, wurde aber anstandslos durchgeführt

2026-06-19 • via Nuitee
S
Szu-Yin • couple • au
10
2026-06-19 • via Nuitee
R
Roy Erwin • couple • au
10
2026-06-18 • via Nuitee
A
Arlen Molina • couple • dk
9
2026-06-18 • via Nuitee