Fili Hotel at Nustar Cebu

Hotels
9 (1334 reviews)
Cebu South Coastal Road South Road Properties , Cebu City , PH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good food options
Comfortable rooms
Cons:
High prices for amenities
Wait times for service

Categories

Cleanliness
8.5
Several mentions of the room being clean but some issues with maintenance noted.
Service
9
Staff were generally hospitable but issues with wait times for room service noted.
Location
8.5
Location is beautiful but somewhat remote and may require extra travel arrangements.
Room Quality
9.5
Many reviews highlight the comfort and amenities of the rooms.
Amenities
9.5
High quality facilities, but some amenities were not fully operational.
Value for Money
8.5
Pricing for food and drinks is noted as high, impacting value perception.
Food and Beverage
9.5
Breakfast and dining options received positive comments across reviews.
Overall Experience
9
Generally positive experiences shared despite some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:17

Property Description

Luxurious 5-Star Accommodation
Fili Hotel at Nustar Cebu offers a lavish stay just 4.8 km from Magellan's Cross. Indulge in top-notch amenities including a bar, restaurant, casino, and a refreshing outdoor pool.

Elegant Rooms with City Views
Relax in air-conditioned rooms equipped with modern comforts like a coffee machine, flat-screen TV, and a private bathroom with a bidet. Some rooms even offer stunning city views, adding a touch of luxury to your stay.

Convenient Location
Explore nearby attractions such as Fort San Pedro and Colon Street, both just a short distance away. With a 24-hour front desk and close proximity to Mactan-Cebu International Airport, Fili Hotel at Nustar Cebu ensures a seamless and enjoyable stay.

Ready to experience luxury and comfort? Book your stay at Fili Hotel at Nustar Cebu now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jun 9, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9
Based on 1334 reviews
Cleanliness: 8.5
Service: 9
Location: 8.5
Room Quality: 9.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9
F
Florabel • extended_group • ph
10
Pros:

Friendly and accommodating staff. Very clean and nice place to stay.

Cons:

None

2026-09-19 • via Nuitee
M
Maria • extended_group • us
10
Pros:

love the amenities, the breakfast is really good and with varied choices, staff is also very nice.

2026-09-19 • via Nuitee
L
Lombard • family_with_children • gb
10
2026-09-18 • via Nuitee
F
Faithelyn • family_with_children • us
9
2026-09-18 • via Nuitee
G
Grant • couple • au
9
Good to relax and eat great food
Pros:

The size

Cons:

Late check in

2026-09-17 • via Nuitee
R
regis • couple • fr
7
2026-09-16 • via Nuitee
C
CHIA HUI • couple • tw
7
Pros:

房間很大

Cons:

整個房間都霉味

2026-09-15 • via Nuitee
A
Anecita • couple • is
9
The stay was ok, the kids love it …
Pros:

The breakfast

Cons:

One of the staff on front disk is not friendly & polite 😥😥😥 we waited so long to have the room … it’s not ready or not available even though we’ve check in 16:30!!!

2026-09-14 • via Nuitee
G
Ginalyn • extended_group • ph
8
Very comfortable and clean.
Pros:

Satisfying, many choices and quite.

Cons:

None.

2026-09-13 • via Nuitee
Y
Yoto • solo_traveller • bg
10
Pros:

Amazing view, one of the richest breakfasts ever, great value

2026-09-12 • via Nuitee
C
Consorcia • solo_traveller • ph
8
Fair
Cons:

The maintenance of the hotel room needs improvement. The hotel is fairly young but the maintenance needs to be improved.

The people at the reception can improve their friendliness

2026-09-10 • via Nuitee
R
Richard • couple • gb
8
5 star building and facilities but 3-or 4-star service. apremier resort in Cebu,
Pros:

As always filipino hospitality is most agreeable, but service standards vary.
We ate in the breakfast room, which was very busy, but plenty of staff. One morning there was a short delay in sitting us. We asked for a table with a view, which we received, nice. One morning, having ordered coffee it didn't arrive, so some small lapses, but no big deal,

Cons:

The waiting staff in the Lobby cafe could be more attentive. Often they are facing the wrong way, waiting to be served by the barman who might be taking his time due to being busy, or just chatting with the barman, meaning they cannot see their customers even if the customer is trying to attract their attention. We also noted that waiting staff would deliver an order to the table, but then return to the bar empty-handed without any awareness so they just pass a table that needed clearing. We had a feeling that the customers were not their priority. Better training, please.
The room: the toilet constantly ran water, making a little bit of noise during the night. One day the room attendant failed to leave hand towels. so again, small things: lack of attention to detail or training.

2026-09-10 • via Nuitee
L
Luigi Anthonoel • couple • ph
10
2026-09-10 • via Nuitee
M
Mirzi • family_with_children • gb
8
Everything is ok except our twin beds.
Pros:

Amazing hotel. Feels like we are not in Philippines

Cons:

Booked good for 3 and also confirmed that we are 3 but they gave us twin bed.

2026-09-10 • via Nuitee
S
Suk Chen • extended_group • my
9
2026-09-09 • via Nuitee
S
Shella Mae • extended_group • ph
8
2026-09-08 • via Nuitee
L
Lilibeth • solo_traveller • gb
8
Pros:

None

2026-09-07 • via Nuitee
C
Carmen • couple • ch
10
Gigantisch
Pros:

Es war sehr Luxuriös, sehr sauber und das Personal sehr zu vor kommend.

Cons:

Evtl noch ein Frühstück Restaurant mehr.
Wartezeit und sehr laut.

2026-09-06 • via Nuitee
T
Tom • solo_traveller • de
7
2026-09-06 • via Nuitee
J
Janet • couple • us
10
Great Place to play & stay.
Pros:

I Love everything in this Place but mostly the staff.

2026-09-06 • via Nuitee