Fili Hotel at Nustar Cebu

Hotels
9 (1112 reviews)
Cebu South Coastal Road South Road Properties , Cebu City , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Safety deposit box
Facilities for disabled guests
Car hire
Concierge service
See all facilities

Review Highlights

Pros:
Good food options
Comfortable rooms
Cons:
High prices for amenities
Wait times for service

Categories

Cleanliness
8.5
Several mentions of the room being clean but some issues with maintenance noted.
Service
9
Staff were generally hospitable but issues with wait times for room service noted.
Location
8.5
Location is beautiful but somewhat remote and may require extra travel arrangements.
Room Quality
9.5
Many reviews highlight the comfort and amenities of the rooms.
Amenities
9.5
High quality facilities, but some amenities were not fully operational.
Value for Money
8.5
Pricing for food and drinks is noted as high, impacting value perception.
Food and Beverage
9.5
Breakfast and dining options received positive comments across reviews.
Overall Experience
9
Generally positive experiences shared despite some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:17

Property Description

Luxurious 5-Star Accommodation
Fili Hotel at Nustar Cebu offers a lavish stay just 4.8 km from Magellan's Cross. Indulge in top-notch amenities including a bar, restaurant, casino, and a refreshing outdoor pool.

Elegant Rooms with City Views
Relax in air-conditioned rooms equipped with modern comforts like a coffee machine, flat-screen TV, and a private bathroom with a bidet. Some rooms even offer stunning city views, adding a touch of luxury to your stay.

Convenient Location
Explore nearby attractions such as Fort San Pedro and Colon Street, both just a short distance away. With a 24-hour front desk and close proximity to Mactan-Cebu International Airport, Fili Hotel at Nustar Cebu ensures a seamless and enjoyable stay.

Ready to experience luxury and comfort? Book your stay at Fili Hotel at Nustar Cebu now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for ₱ 2,455 per person per night when using an existing bed.
    Children up to and including 0 years old stay for ₱ 2,455 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1112 reviews
Cleanliness: 8.5
Service: 9
Location: 8.5
Room Quality: 9.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9
P
Pierre • couple • be
9
Pros:

View. Spa. Service. Casino.

Cons:

Construction Ongoing Around.

2026-02-11 • via Nuitee
K
Ken • couple • ph
3
2026-02-10 • via Nuitee
S
Salem • couple • au
8
Very good breakfast service
Pros:

Friendly staff, nicely equipped and very comfortable

Cons:

Asked for a blanket when we went to bed but didn’t get it until we called again in early hours of the morning.

2026-02-10 • via Nuitee
K
Ken • couple • ph
4
2026-02-10 • via Nuitee
R
Rowena • couple • ph
9
2026-02-10 • via Nuitee
C
Candida Dida Petrucci • family_with_children • it
9
2026-02-08 • via Nuitee
A
Ameratunga • couple • au
7
Other services were good.
Pros:

Location excellent.

Cons:

Room service. There was hardly any crockery. Tea, coffee etc was not replaced daily. Fruit was served only the day we checked in. Was difficult to get these items.

2026-01-31 • via Nuitee
T
tatsunori • couple • jp
10
2026-01-28 • via Nuitee
J
James • couple • gb
6
Not worth the money, not 5 star standard.
Pros:

Very clean.

Cons:

Not really an international 5 star standard.
Housekeeping started knocking at 0800 and then continued hourly.
No ice machines on floors and ice delivered required payment.
Massive queues for reception and the same for breakfast.

2026-01-28 • via Nuitee
A
Anil • family_with_children • lk
9
Cons:

Not enough staff to respond to requirements by guests when calls are made

2026-01-28 • via Nuitee
J
Jayasuriya • family_with_children • au
10
Excellent
2026-01-28 • via Nuitee
K
Kathleen • solo_traveller • no
5
Urent, insekter
Pros:

Hyggelig personal og beliggenhet

Cons:

. Ble bitt av insekter og fant cockroach. Urent rom.

2026-01-27 • via Nuitee
S
Shannon • couple • au
10
2026-01-27 • via Nuitee
R
Renacia • couple • ph
8
2026-01-25 • via Nuitee
S
SHOHRUH • extended_group • uz
10
Pros:

Казино

Cons:

Всё четко тихо

2026-01-24 • via Nuitee
G
gregory • couple • us
10
A quick shout out to our local tourist driver, Mario Ibon Tanguan, Jr.--very courteous..Whatsapp/FB
Pros:

Excellent breakfast buffet, with many selections to choose from...

Cons:

The Temperature control for our room was a little wonky...Grace, the supervisor, came up with a Tech to explain how to use it, but this could have all been avoided if a more user friendly controller had been installed in the first place--minor issue, I must admit...

2026-01-24 • via Nuitee
J
Janet • couple • ph
5
2026-01-24 • via Nuitee
N
Nora • couple • us
10
Very good
Pros:

Front desk is very nice and helpful

Cons:

None

2026-01-23 • via Nuitee
P
Peggy & LAVI • family_with_children • in
8
2026-01-23 • via Nuitee
D
Daniel • family_with_children • gb
10
2026-01-23 • via Nuitee