Hotel Hills Sarajevo Congress & Thermal Spa Resort

Hotels
8.5 (6653 reviews)
Butmirska cesta 18 buliding , Sarajevo , ba

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Large rooms
Good breakfast
Friendly staff
Good location for families
Cons:
Cleanliness issues
Restaurant food could be better
Spa treatment quality

Categories

Cleanliness
7.33
The room was not clean and the coffee cups were dirty. Needed better maintenance.
Service
9.3
Friendly staff and good service despite some issues.
Location
8.34
Close to the airport but far from the old town.
Room Quality
8.29
Very spacious rooms but cleanliness could improve.
Amenities
8.82
Great facilities; good for sports events, but some amenities require better maintenance.
Value for Money
9.28
Good value for the price with large and comfortable rooms.
Food and Beverage
7.83
Breakfast was good, but some food items could be tastier and issues with the lobby bar.
Overall Experience
8.8
Overall a good experience, with some areas needing improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:16

Property Description

Luxurious Accommodation

Hotel Hills Sarajevo Congress & Thermal spa resort offers modern and spacious rooms and suites, each with a private balcony and top-notch amenities including air conditioning and flat-screen satellite TV.

Diverse Dining Options

Indulge in traditional Bosnian delicacies or international cuisine at the hotel's multiple restaurants. Enjoy a meal by the swimming pool or at the adrenaline park for a unique dining experience.

Relaxation and Recreation

Unwind at the spa centre with saunas and hot tubs, or stay active at the fitness centre. The thermal complex also features indoor and outdoor swimming pools, an adrenaline park, and various activities like table tennis and water sports.

Book now for an unforgettable stay at Hotel Hills Sarajevo Congress & Thermal spa resort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 6653 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 7.83
Overall Experience: 8.8
J
Jelena • couple • rs
9
2026-05-09 • via Nuitee
T
Tarara • family_with_children • ro
9
2026-05-09 • via Nuitee
C
Canözer • family_with_children • tr
9
2026-05-09 • via Nuitee
A
Aldijana • solo_traveller • hr
10
Pros:

"Čista petica! Rijetko se nađe mjesto gdje je baš sve na nivou – usluga je bila brza i profesionalna, a svako jelo koje smo probali bilo je savršeno. Sve pohvale!"

2026-05-09 • via Nuitee
R
Rifat • family_with_children • rs
10
2026-05-09 • via Nuitee
O
Orhan • solo_traveller • ba
10
2026-05-09 • via Nuitee
I
Izet • family_with_children • ba
10
Odmor
Pros:

Personal svakq cas

Cons:

Saune

2026-05-09 • via Nuitee
S
Strunje • family_with_children • hr
9
2026-05-09 • via Nuitee
D
Danijela • couple • hr
5
Cons:

Kvaliteta hrane je jako loss

2026-05-09 • via Nuitee
M
Mirjana • solo_traveller • hr
10
Pros:

Za obitelj sa djecom savršeno, prekrasan ogromni zatvoreni i grijani bazen,jakuzi,igraonica a za tatu i mamu masaža i welnes.

2026-05-09 • via Nuitee
M
Marko • solo_traveller • ba
9
2026-05-09 • via Nuitee
C
cibaric • solo_traveller • hr
7
2026-05-08 • via Nuitee
F
Faris • solo_traveller • ba
10
2026-05-08 • via Nuitee
I
Iuliia • family_with_children • rs
10
2026-05-07 • via Nuitee
M
Marica • extended_group • hr
10
Odličan hotel za odmor i grupni boravak, uz vrhunsku uslugu i odličan spa sadržaj.
Pros:

Boravili smo kao grupa od 10 osoba i svi smo bili jako zadovoljni. Hotel je čist i udoban, sobe su prostrane, a spa i bazeni odlični za opuštanje. Osoblje je bilo ljubazno i profesionalno te nam je uvijek izlazilo u susret.

2026-05-07 • via Nuitee
Z
zubić • family_with_children • hr
8
2026-05-07 • via Nuitee
N
Nikša • solo_traveller • hr
10
2026-05-07 • via Nuitee
C
Christian • family_with_children • se
8
2026-05-07 • via Nuitee
M
Monika • family_with_children • hr
8
Pros:

U Hillsu smo bili više puta i imam osjećaj da se ne ulaže puno u održavanje samog hotela. Soba je bila okej, čista. Spa dio klasično dobar. Igraonica za djecu je super i pruža sate zabave za najmlađe. Hotel ima puno sadržaja za djecu i ima potencijal, ali nije za 5 zvjezdica....

Cons:

Dio restorana i prostorije za pušače kraj bazena su odvratni. Restoran je konstantno pun ptica koje obavljaju nuždu po stolicama. U prostoriji ograđenoj za pušače je užasno neuredno, a pod je pun malih buba, za koje bih rekla da su žohari, obzirom da su uvjeti vlage i vrućine savršeni za njih.

2026-05-07 • via Nuitee
I
Ivan Tomašić • solo_traveller • hr
9
2026-05-07 • via Nuitee