Hotel Hills Sarajevo Congress & Thermal Spa Resort

Hotels
8.5 (7328 reviews)
Butmirska cesta 18 buliding , Sarajevo , ba

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Large rooms
Good breakfast
Friendly staff
Good location for families
Cons:
Cleanliness issues
Restaurant food could be better
Spa treatment quality

Categories

Cleanliness
7.33
The room was not clean and the coffee cups were dirty. Needed better maintenance.
Service
9.3
Friendly staff and good service despite some issues.
Location
8.34
Close to the airport but far from the old town.
Room Quality
8.29
Very spacious rooms but cleanliness could improve.
Amenities
8.82
Great facilities; good for sports events, but some amenities require better maintenance.
Value for Money
9.28
Good value for the price with large and comfortable rooms.
Food and Beverage
7.83
Breakfast was good, but some food items could be tastier and issues with the lobby bar.
Overall Experience
8.8
Overall a good experience, with some areas needing improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:16

Property Description

Luxurious Accommodation

Hotel Hills Sarajevo Congress & Thermal spa resort offers modern and spacious rooms and suites, each with a private balcony and top-notch amenities including air conditioning and flat-screen satellite TV.

Diverse Dining Options

Indulge in traditional Bosnian delicacies or international cuisine at the hotel's multiple restaurants. Enjoy a meal by the swimming pool or at the adrenaline park for a unique dining experience.

Relaxation and Recreation

Unwind at the spa centre with saunas and hot tubs, or stay active at the fitness centre. The thermal complex also features indoor and outdoor swimming pools, an adrenaline park, and various activities like table tennis and water sports.

Book now for an unforgettable stay at Hotel Hills Sarajevo Congress & Thermal spa resort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Sep 7, 2026 until Thu, Jun 10, 2027
Swimming pool: Closed from Mon, Sep 7, 2026 until Thu, Jun 10, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 7328 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 7.83
Overall Experience: 8.8
S
Sanela • solo_traveller • nl
9
2026-06-27 • via Nuitee
A
Ademir • family_with_children • ch
9
2026-06-27 • via Nuitee
A
ABDUL AZIZ • family_with_children • om
8
Pros:

Lovely hotel with a fantastic location, very close to the airport . The rooms were clean.

Cons:

What we loved most was the water park/water games that kids had a enjoyed . Overall, this hotel is a great choice for families, and i recommend it to anyone traveling with children.

2026-06-27 • via Nuitee
M
Mucevic • family_with_children • me
10
2026-06-27 • via Nuitee
D
Darija • solo_traveller • hr
8
2026-06-27 • via Nuitee
I
Ivana • family_with_children • hr
10
Pros:

Ave je bilo uredno, osoblje ljubazno, dorucak vrhunski, bracni krevet je bio jako udoban.

Cons:

Sto je malo daleko od starog grada.

2026-06-27 • via Nuitee
A
Amita • solo_traveller • hr
10
2026-06-26 • via Nuitee
O
Olga • family_with_children • ru
7
Pros:

Аквапарк. огромный номер, осень удобные кровати и диваны.

Cons:

Завтрак навален как в хлеву(
Двери в номерах громыхают
чистота в аквапарке желает лучшего

2026-06-26 • via Nuitee
E
Edis • family_with_children • fr
10
2026-06-26 • via Nuitee
N
Nikola • family_with_children • rs
10
2026-06-26 • via Nuitee
E
ebrahim • solo_traveller • bh
8
2026-06-26 • via Nuitee
H
Horvat • solo_traveller • hr
7
Uz obnovu soba i podizanje standarda čistoće, ovaj hotel bi ponovno mogao opravdati svojih 5 zvjezdi
Pros:

Hrana je bila vrlo ukusna i raznolika, a ponuda je zadovoljila cijelu obitelj. Velika pohvala ide spa & wellness centru i bazenima, koji su odlični i pružaju ugodan odmor. Sadržaja ima dovoljno za odrasle i djecu, što je veliki plus.

Cons:

Hotel je vjerojatno nekada u potpunosti opravdavao svojih 5 zvjezdica, no danas se vidi da je dotrajao i da mu je potrebna obnova. Čistoća i urednost, posebno u sobama, nisu bile na razini koju očekujem od hotela ove kategorije.

2026-06-26 • via Nuitee
A
Amila • family_with_children • ba
10
2026-06-26 • via Nuitee
A
Antonia • solo_traveller • es
8
No parece un hotel de 5 estrellas
Cons:

El desayuno pésimo

2026-06-25 • via Nuitee
L
lutovac • solo_traveller • me
10
2026-06-25 • via Nuitee
H
Hailah • solo_traveller • sa
1
Cons:

Very bad and rude waiters …

2026-06-25 • via Nuitee
A
Annika • family_with_children • se
7
Intressant.
Pros:

Trevlig perosnal. Stora rymliga rum. Bra läge.

Cons:

Stort utbud till frukost men dåligt med alternativ för de som inte gillar mjölkprodukter och vitt bröd. Det mesta relativt smaklöst. Kommer du vid öppning kl. 07 är det mesta fräscht och snyggt men kommer du senare än 08:30 är det ganska urplockat och känns mest som att personalen skrapat ihop det som finns kvar i stället för att tillgodose alla gäster med en fin påfylld frukostbuffé under hela serveringstiden.
Middagsbuffén under all kritik. Smaklös, knappt ljummen mat som kändes som om den stått framme sedan lfrukost/ lunch. Definitivt inte värt sitt pris på 18 Euro och uselt för ett hotell med 5 stjärnor.

2026-06-25 • via Nuitee
H
Hanan • family_with_children • be
8
جيدة نوعاً ما
Pros:

المكان جداً جميل ومريح ويوجد فيه العاب مائية ومسابح وموقعه ممتاز جداً ،

Cons:

ولكن يوجد عندي عيوب بمعاملة الموظفين اثناء الفطور يحسسوك قاعد تشحد منهم بينظرولك نظرة غير مريحة ، وايضاً الغرف لا يقوموا بتنضيفها بشكل جيد

2026-06-25 • via Nuitee
R
Robert • solo_traveller • si
10
Pros:

Vse top

2026-06-25 • via Nuitee
K
KANAAN • solo_traveller • bh
10
Cons:

كنا في البوفيه لتناول الإفطار فترمس القهوه البوسنيه لم ينزل قهوه فقمت بنداء احد الموظفين لانه كان ممتلئ فقام بنفخ في قمه في انبوب الترمس كانت حركه جدا مقزز ولا تليق بفندق 5نجوم

2026-06-25 • via Nuitee