Hotel Hills Sarajevo Congress & Thermal Spa Resort

Hotels
8.5 (6470 reviews)
Butmirska cesta 18 buliding , Sarajevo , ba

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Large rooms
Good breakfast
Friendly staff
Good location for families
Cons:
Cleanliness issues
Restaurant food could be better
Spa treatment quality

Categories

Cleanliness
7.33
The room was not clean and the coffee cups were dirty. Needed better maintenance.
Service
9.3
Friendly staff and good service despite some issues.
Location
8.34
Close to the airport but far from the old town.
Room Quality
8.29
Very spacious rooms but cleanliness could improve.
Amenities
8.82
Great facilities; good for sports events, but some amenities require better maintenance.
Value for Money
9.28
Good value for the price with large and comfortable rooms.
Food and Beverage
7.83
Breakfast was good, but some food items could be tastier and issues with the lobby bar.
Overall Experience
8.8
Overall a good experience, with some areas needing improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:16

Property Description

Luxurious Accommodation

Hotel Hills Sarajevo Congress & Thermal spa resort offers modern and spacious rooms and suites, each with a private balcony and top-notch amenities including air conditioning and flat-screen satellite TV.

Diverse Dining Options

Indulge in traditional Bosnian delicacies or international cuisine at the hotel's multiple restaurants. Enjoy a meal by the swimming pool or at the adrenaline park for a unique dining experience.

Relaxation and Recreation

Unwind at the spa centre with saunas and hot tubs, or stay active at the fitness centre. The thermal complex also features indoor and outdoor swimming pools, an adrenaline park, and various activities like table tennis and water sports.

Book now for an unforgettable stay at Hotel Hills Sarajevo Congress & Thermal spa resort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 6470 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 7.83
Overall Experience: 8.8
A
Adriana • family_with_children • hr
8
Pros:

Veličina sobe!

Cons:

Većina mladih zaposlenih u restoranu, bazenu, igraonici doslovno stalno gleda na mobitel sto bas ostavlja los dojam.

2026-03-07 • via Nuitee
C
cibaric • family_with_children • hr
10
2026-03-07 • via Nuitee
A
Anastasia • family_with_children • se
3
Definitely not a 5-star experience!
Pros:

A special thanks to the staff who helped us celebrate my son's birthday. Although we had to remind the reception several times, the surprise we requested was eventually arranged and the quality was excellent – many thanks to the team for that. It would be great if the reception staff could keep better track of special occasions.

Cons:

The building, room, furniture, breakfast, and the atmosphere in the pool and spa areas feel below a 3-star standard, and certainly do not reflect a 5-star experience.

2026-03-06 • via Nuitee
P
Petar • family_with_children • hr
7
Nakon obnove ce biti jos bolji
Pros:

Sadržaj za djecu

Cons:

Dotrajalost hotela

2026-03-06 • via Nuitee
M
Matej • extended_group • hr
10
2026-03-06 • via Nuitee
توتو • family_with_children • sa
1
Cons:

الي حاطينها وحده عربيه بالرسبشن اسلوبها كان جدا سيئ معانا ..المكان غير واضح لنا وندق عليها عشان توصف لنا كل شوي تصكه مع انه احنا الي داقين عليها ولما وصلنا قالت كلمه ومدري وين راحت طلعت طالعه للغرفه واحنا ناطرينها وفوق هذا رجعت معصبه وترفع صوتها انه ليش مالحقتونا اهني عاد ماتحملت اسلوبها نفر صارلنا ساعه الا ربع عشان اللوكيشن ونجي نلقى هالتعامل معاها ولا تقول لي ماراح اسمح لك تسكنين عندنا قلت اصلا دام هذا اسلوبك ماراح اسكن
واحنا طالعين لقينا عائلتين بعد يدورون على الفندق مومحصلينه ودليناهم عليه

2026-03-06 • via Nuitee
P
Peric • family_with_children • hr
9
2026-03-05 • via Nuitee
M
Mihaela • family_with_children • hr
8
2026-03-05 • via Nuitee
M
Marija • family_with_children • rs
7
2026-03-05 • via Nuitee
K
Karmen • family_with_children • hr
10
2026-03-05 • via Nuitee
T
Tomislava A. • family_with_children • hr
10
2026-03-05 • via Nuitee
M
Mirja • couple • hr
7
Hotel je super, ali ne za 5 zvjezdica
Pros:

Sadržaji

Cons:

Osoblje je mrvicu nezainteresirano, osim cura na recepciji, bazeni i spa su bili prepunjeni djecom koja trce (sto nije problem hotela, samo nije sigurno),..

2026-03-05 • via Nuitee
A
Andrea • family_with_children • hr
10
2026-03-05 • via Nuitee
I
Ibrahim • couple • se
5
Helt okej boende nära flygplatsen
Pros:

Bra frukost med mycket mat och goda rätter. Hotellrum var mycket bra. Stort rum med bekväm dubbelsäng och stor balkong. Perfekt gym med bra tränings utrustning.

Cons:

Spa var inte i nivå med förväntningarna. Flera spa rum inklusive relax rum var avstängda . Ingen toa i omklädningsrummen.

2026-03-05 • via Nuitee
B
Blagojevic • family_with_children • rs
10
2026-03-05 • via Nuitee
S
Spiliopoulos • family_with_children • ba
10
2026-03-05 • via Nuitee
A
Albina • family_with_children • ba
9
Ugodan i opustajuci boravak
Pros:

Velika soba, udobam krevet :)

Cons:

Ne postoji nista sto mi se nije svidjelo :) Mozda jedino spa dio, gdje su saune, skoro svaki put kada bi usla u saunu bila je hladna, izgubim volju da idem. Ne mogu procijeniti jel do hotela ili do gostiju koji su bili u tom momentu jer su neki znali ostavljati vrata otvorena, stalno ulazit/izlazit.

2026-03-04 • via Nuitee
D
Dragan • family_with_children • rs
10
Pros:

Osoblje jako ljubazno, čisto, dorucak bas bogat i raznovrstan.

2026-03-04 • via Nuitee
D
Džejhun • couple • rs
10
Pros:

Klasika. Ima sve sto treba.

2026-03-04 • via Nuitee
M
Mario • family_with_children • ba
6
Sve u svemu ok za ovaj plaćeni iznos.
Pros:

Na odličnoj lokaciji i jako blizu auto puta.

Cons:

Zvučna izolacija je jako loša, doslovno sam čuo sve iz susjedne sobe, Velnes je potrebno renovirati. U hotelu su jako izražena vjerska obilježja mislim da to treba balansirati,

2026-03-04 • via Nuitee