Hotel Hills Sarajevo Congress & Thermal Spa Resort

Hotels
8.5 (6653 reviews)
Butmirska cesta 18 buliding , Sarajevo , ba

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Large rooms
Good breakfast
Friendly staff
Good location for families
Cons:
Cleanliness issues
Restaurant food could be better
Spa treatment quality

Categories

Cleanliness
7.33
The room was not clean and the coffee cups were dirty. Needed better maintenance.
Service
9.3
Friendly staff and good service despite some issues.
Location
8.34
Close to the airport but far from the old town.
Room Quality
8.29
Very spacious rooms but cleanliness could improve.
Amenities
8.82
Great facilities; good for sports events, but some amenities require better maintenance.
Value for Money
9.28
Good value for the price with large and comfortable rooms.
Food and Beverage
7.83
Breakfast was good, but some food items could be tastier and issues with the lobby bar.
Overall Experience
8.8
Overall a good experience, with some areas needing improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:16

Property Description

Luxurious Accommodation

Hotel Hills Sarajevo Congress & Thermal spa resort offers modern and spacious rooms and suites, each with a private balcony and top-notch amenities including air conditioning and flat-screen satellite TV.

Diverse Dining Options

Indulge in traditional Bosnian delicacies or international cuisine at the hotel's multiple restaurants. Enjoy a meal by the swimming pool or at the adrenaline park for a unique dining experience.

Relaxation and Recreation

Unwind at the spa centre with saunas and hot tubs, or stay active at the fitness centre. The thermal complex also features indoor and outdoor swimming pools, an adrenaline park, and various activities like table tennis and water sports.

Book now for an unforgettable stay at Hotel Hills Sarajevo Congress & Thermal spa resort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 6653 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 7.83
Overall Experience: 8.8
M
Mato_B extended_group hr
7
2026-03-21 via Nuitee
M
Mato_B extended_group hr
7
2026-03-21 via Nuitee
T
Tatjana family_with_children rs
10
2026-03-21 via Nuitee
Žgela family_with_children hr
10
Pros:

Osoblje izuzetno ljubazno. Bazeni čisti, uredni. Hotel pruža puno atrakcija za odrasle i za dijecu. Idealno za sve uzraste. Ogroman besplatni parking ispred samog hotela. Soba čista, uredna. Krevet izuzetno udoban. Preporučujem!

2026-03-21 via Nuitee
J
Janka family_with_children si
9
2026-03-20 via Nuitee
M
Mia couple hr
10
Pros:

Sve izvrsno

2026-03-20 via Nuitee
J
Josip extended_group ba
8
2026-03-19 via Nuitee
R
RYAN family_with_children cn
8
Very good stay, with a super large and nice hot spring swimming pool. Great fun!
2026-03-19 via Nuitee
S
Stefan family_with_children rs
9
2026-03-19 via Nuitee
S
stjepan family_with_children ba
10
2026-03-19 via Nuitee
S
Smiljanic family_with_children rs
10
2026-03-18 via Nuitee
M
MilaMihajlovic extended_group ba
8
Vratiću se opet
Pros:

Lokacija, komforne sobe, ljubazno osoblje

Cons:

Sve je dobro

2026-03-18 via Nuitee
N
Nermina couple ch
9
War extra
Pros:

Alles

Cons:

Benutzung von spa nach ausschenken noch ev 3-4 std

2026-03-17 via Nuitee
D
Darko couple hr
9
2026-03-17 via Nuitee
R
Rasmina family_with_children at
6
2026-03-17 via Nuitee
Žgogo family_with_children hr
10
2026-03-17 via Nuitee
A
A. B. N family_with_children hr
9
2026-03-16 via Nuitee
D
Davor couple ba
8
Relax weekend
Pros:

We had a pleasant weekend, the room was clean and pleasantly warm, there was a kettle and tea and coffee in the room, bathrobes too. The facility has a large free parking lot. The beds are really big and comfortable. The saunas and Roman bath in the Spa center are phenomenal, sauna towels are available. The breakfast is varied and delicious. The staff is helpful and friendly.
There is a shopping center near the hotel, the tram station is also nearby so you can easily get to the city center.

Cons:

The crack in the wall should be repaired because it spoils the good overall impression.
The Ilidza Thermal Riviera has great potential but needs renovation.

2026-03-16 via Nuitee
G
Gregory family_with_children us
9
Pros:

This is the hotel type for coming again.

Cons:

Nothing I don't like.

2026-03-16 via Nuitee
A
Adnan couple ba
10
2026-03-15 via Nuitee