Hotel Hills Sarajevo Congress & Thermal Spa Resort

Hotels
8.5 (6470 reviews)
Butmirska cesta 18 buliding , Sarajevo , ba

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Large rooms
Good breakfast
Friendly staff
Good location for families
Cons:
Cleanliness issues
Restaurant food could be better
Spa treatment quality

Categories

Cleanliness
7.33
The room was not clean and the coffee cups were dirty. Needed better maintenance.
Service
9.3
Friendly staff and good service despite some issues.
Location
8.34
Close to the airport but far from the old town.
Room Quality
8.29
Very spacious rooms but cleanliness could improve.
Amenities
8.82
Great facilities; good for sports events, but some amenities require better maintenance.
Value for Money
9.28
Good value for the price with large and comfortable rooms.
Food and Beverage
7.83
Breakfast was good, but some food items could be tastier and issues with the lobby bar.
Overall Experience
8.8
Overall a good experience, with some areas needing improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:16

Property Description

Luxurious Accommodation

Hotel Hills Sarajevo Congress & Thermal spa resort offers modern and spacious rooms and suites, each with a private balcony and top-notch amenities including air conditioning and flat-screen satellite TV.

Diverse Dining Options

Indulge in traditional Bosnian delicacies or international cuisine at the hotel's multiple restaurants. Enjoy a meal by the swimming pool or at the adrenaline park for a unique dining experience.

Relaxation and Recreation

Unwind at the spa centre with saunas and hot tubs, or stay active at the fitness centre. The thermal complex also features indoor and outdoor swimming pools, an adrenaline park, and various activities like table tennis and water sports.

Book now for an unforgettable stay at Hotel Hills Sarajevo Congress & Thermal spa resort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 6470 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 7.83
Overall Experience: 8.8
B
Bakica Radic • family_with_children • hr
10
2026-02-14 • via Nuitee
S
Sandra • extended_group • hr
10
2026-02-14 • via Nuitee
S
Svetlana • couple • me
10
Pros:

Мы не первый раз тут. Качество пяти звезд поддерживается и оправдано.

2026-02-14 • via Nuitee
L
Lorenz S. • family_with_children • ch
10
2026-02-14 • via Nuitee
M
Marijaa • family_with_children • ba
10
2026-02-14 • via Nuitee
A
Anamarija • couple • hr
10
2026-02-14 • via Nuitee
M
Marat • extended_group • am
10
Хорошо расслабились в спа …если захотеть ко всему можно придраться
Pros:

Чистота , завтрак

Cons:

Нет такого

2026-02-13 • via Nuitee
J
Jasmin • family_with_children • ch
1
Gehe da nie wieder hin!
Pros:

Gar nix!

Cons:

Alles war schlecht!

2026-02-13 • via Nuitee
E
Elvira • couple • au
10
Pros:

I like everything about starting in Hotel Hills Sarajevo big room confront bed balcony amazing room

Cons:

Bathroom ‘water for toilet 🚽 coming slowly but

2026-02-13 • via Nuitee
B
Bucan • family_with_children • me
9
2026-02-12 • via Nuitee
M
Mario • family_with_children • hr
10
2026-02-12 • via Nuitee
A
Alma • family_with_children • ba
10
2026-02-12 • via Nuitee
S
SuzanaS. • family_with_children • me
8
2026-02-12 • via Nuitee
D
Deyaa • family_with_children • hr
8
2026-02-12 • via Nuitee
I
IVANKOVIĆ • family_with_children • hr
10
Pros:

Svdjelo mi se sve ,Hotel,personal,lokacija itd.

Cons:

Jedino malo što nevolim preveliku službenost na recepciji.

2026-02-12 • via Nuitee
I
Ivana • couple • me
10
Pros:

Odlicno sve..

2026-02-12 • via Nuitee
A
Ana • couple • hr
5
Pohvala za ljubazno osobolje, ostalo ima jako puno prostora za napredak pogotovo po pitanju čistoće.
Pros:

Izbor doručka je oke, veliki propust je ptičji izmet po stolicama i stolovima gdje ljudi jedu jer ptice slobodno lete restoranom.

Cons:

Čistoća hotela je upitna.Prašina i prljavi stolovi te plijesan i neugodan miris iz sifona toaleta svakako nisu ostavili lijepi utisak za hotel koji ima 5 zvjezdica.

2026-02-11 • via Nuitee
K
Korven • family_with_children • si
9
2026-02-11 • via Nuitee
A
antonello • family_with_children • it
8
Pros:

Tutto

Cons:

Niente

2026-02-11 • via Nuitee
A
Ante • family_with_children • hr
9
2026-02-11 • via Nuitee