Super Collection O Karaya Road Formerly Hotel New Diamond

Hotels
6 (7 reviews)
Plot No. 17/A Karaya Road, Park Circus , Kolkata , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Location considered acceptable
Cons:
Cleanliness issues
Poor service complaints
Unpleasant room conditions

Categories

Cleanliness
3.46
Major complaints regarding cleanliness including dust, smell, and unclean bathrooms.
Service
6.93
Service complaints noted, but standard for this hotel tier.
Location
7.47
Location considered acceptable by at least one reviewer.
Room Quality
4.42
Negative remarks about room comfort and amenities.
Amenities
5.45
Amenities not explicitly mentioned but some deficiencies noted.
Value for Money
7.41
Perception of poor value due to various complaints.
Food and Beverage
6.46
Food and beverage not mentioned, assigned standard quality.
Overall Experience
6.43
General negative sentiment reflected in overall reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:32

Property Description

Convenient Location
Modern Amenities
Culinary Delights

For a memorable stay in the heart of Kolkata's vibrant Park Street district, look no further than Super Hotel O New Diamond. Enjoy comfortable rooms with free WiFi and indulge in delicious Indian cuisine at the on-site restaurant. With staff fluent in English and Hindi, you'll receive top-notch service and insider tips on exploring the area. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6
Based on 7 reviews
Cleanliness: 3.46
Service: 6.93
Location: 7.47
Room Quality: 4.42
Amenities: 5.45
Value for Money: 7.41
Food and Beverage: 6.46
Overall Experience: 6.43
D
Dipankar • couple • in
10
2026-03-27 • via Nuitee
P
Pranjal • couple • in
10
Pros:

Nice

Cons:

Nice

2026-01-16 • via Nuitee
M
Mayur • family_with_children • in
1
Never visit this property
Pros:

Nothing bad behaviour and no service as well

Cons:

There was no lock in bathroom
Full of mosquito
Basin was leaking
No water in morning
Head board was full of dust
Room was smelly
I will never visit that property again

2025-12-04 • via Nuitee
N
Niravkumar Batukbhai • extended_group • in
1
Yaha pe mat rahena akdam bekar jagah he.
Pros:

Location only thik he baki sab bekar he.

Cons:

Akdam bekar hotel he like dharam shala(ashram). Toilet me flush bundh he. Or hot water bi nahi ata he.

2025-11-30 • via Nuitee
R
raunak • family_with_children • in
1
Bad experience, Photo at booking.com and other social media are very old, don't go with picture.
Pros:

Nothing

Cons:

Cleanliness, service, and room comfort

2025-11-29 • via Nuitee
H
HALDER • family_with_children • in
7
Pros:

Need more focus on cleaning. Repair of washroom fixtures.

2025-10-29 • via Nuitee
H
HALDER • family_with_children • in
7
Pros:

Need cleaning.

2025-10-29 • via Nuitee