Shangri-La Yuanqu, Suzhou

Hotels
Shangri-La Group
9.2 (35 reviews)
Building 2, Xiexin Plaza, No.99, Sian Street, Gongye Yuanqu , Suzhou , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
New and clean
Excellent location
Impressive design
Cons:
None noted

Categories

Cleanliness
9.13
Everything was new and clean, which reflects a high standard.
Service
9.6
Standard quality for this hotel tier, but with expected excellent service.
Location
9.64
Superb location in the center of the new city, very convenient.
Room Quality
9.09
Suite was impressive with beautiful design.
Amenities
8.62
Basic amenities were satisfactory with nothing negative mentioned.
Value for Money
9.08
Considered worth the price given the overall experience.
Food and Beverage
9.13
Good breakfast options which add value to the stay.
Overall Experience
9.3
A very positive stay overall with no complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:24

Property Description

Luxurious Accommodation
Shangri-La Yuanqu in Suzhou offers well-appointed air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and a private bathroom with a hot tub. Guests can enjoy city views from their rooms and relax in comfort.

Premium Facilities
This hotel boasts a fitness centre, indoor pool, and a bar for guests to unwind and stay active during their stay. Additionally, the 24-hour front desk, room service, and currency exchange services ensure a convenient and hassle-free experience for all visitors.

Convenient Location
Perfectly situated in the Gu Su District district, Shangri-La Yuanqu is close to major attractions like Jinji Lake and The Lingering Garden. With the Sunan Shuofang International Airport just 46 km away, guests can easily access the hotel for a memorable stay.

Book your stay at Shangri-La Yuanqu, Suzhou now for a truly exceptional experience!

Important information:

The spa at Shangri-La will be closed from August 7, 2021. The gym and swimming pool will be limited to 10 people each. if you need to use the swimming pool or gym, please make an appointment 24 hours in advance by phone.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 35 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.64
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
M
Masami extended_group jp
8
2026-01-30 via Nuitee
C
Cornelis couple nl
9
Cons:

Inchecken

2026-01-30 via Nuitee
V
Vladislav solo_traveller ru
10
Берите этот отель, он достаточно новый, чистый, хорошие завтраки.
Pros:

Отличный отель, все новое и чистое, великолепное расположение в центре нового города. Дизайн отеля на высоте, как и во всей сети данного отеля.

Cons:

Все было великолепно. Плохого про отель сказать не могу.

2025-10-25 via Nuitee
T
Tudor family_with_children ch
10
Pros:

Super nice Hotel, very fancy, beautiful design. Booked a Suite and was impressed.

2025-10-18 via Nuitee
L
Louis Ka Sun partner
10
Pros:

Close to shopping center and public transport. Convenient store right opposite the hotel. A bit far from tourist attractions. Overall good enough.

2025-09-10 via Nuitee
L
Li Hua solo_traveller sg
10
2025-08-01 via Nuitee
P
Pang-Che
10
Pros:

Great place, beautiful room

2025-05-16 via Nuitee
H
HYOTAK
8
위치가 좋고 편의성이 좋은 호텔
Pros:

금계호 주변 위치도 좋고 호텔이 아주 깨끗하고 청결하며 호텔앞에 편의점과 스타벅스가 있어 손님 만나기에도 적합함.

2025-03-25 via Nuitee
N
Nina
10
City view room
Pros:

Extremely service minded straff, convinietly placering walking distance to exhibition center and shopping mall. Convinience store across the street.

2025-03-16 via Nuitee
T
Tan family with young children hk
9
Superb
2024-12-31 via Nuitee
K
Kevin young couple gb
10
Great, relaxing stay.
Pros:

Staff were great at accommodating all our needs and really enjoyed the little touch with the turn down service. They were really good with accommodating my lack of Chinese speaking ability.

Cons:

Nothing.

2024-12-26 via Nuitee
M
Mostafa review category business travellers eg
5
Very expensive
Pros:

Location and the facility

Cons:

Very expensive and most of stuff can’t speak English

2024-11-24 via Nuitee
S
Si family with young children sg
10
Exceptional
2024-11-18 via Nuitee
G
Gary partner
10
Pros:

Wonderful hotel, room was large and had great views. In the new modern part of Suzhou. The staff was very helpful especially Gavin the concierge. He way out of his way to help us navigate Suzhou. Also has plenty of restaurants near by. I have to call out the beauty of this part of town,

2024-10-24 via Nuitee
S
seungwon
10
Pros:

주변 식사할만한곳과 편의시설이 많음

2024-09-17 via Nuitee
S
seungwon
10
Pros:

주변 식당등 쇼핑에도 편리함

2024-08-05 via Nuitee
G
Gretal young couple au
10
Exceptional
2024-07-21 via Nuitee
M
Michael review category business travellers th
7
good and bad
Pros:

Breakfast, room, staff on reception

Cons:

Room was next to lifts and they constantly woke me up...the staff in the coffee area werent attentive, and one manager in that section was in the toilets whilst I was and he didnt wash his hands

2024-06-24 via Nuitee
T
Terry young couple au
8
Great place to stay - will come back
Pros:

Modern hotel with good facilities - staff are very young and inexperienced but they smile and try very hard so am not going to criticize

Cons:

We had a little issue booking a private car for a visit to Tongli - it was finally resolved amicably by the hotel

2024-06-19 via Nuitee
V
Verified traveler
10
Great experience
Pros:

I recently stayed at Shangri-La Suzhou Yuanqu, and I must say, it was an outstanding experience from start to finish! I want to take a moment to express my gratitude for the exceptional service provided by your concierge manager, Steven. From arranging pickup from airport to arrival at hotel, Steven went above and beyond to ensure that my stay was nothing short of perfect. His attention to detail and willingness to go the extra mile truly set him apart. Steven's commitment to providing exceptional service is truly commendable. He made my stay memorable and exceeded all expectations.

2023-10-23 via Nuitee