Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location of the Hotel
Comfortable bed
Cons:
Poor cleanliness
Bad service

Categories

Cleanliness
7.59
Numerous complaints about mold, dirt, and lack of proper cleaning throughout the hotel.
Service
9.06
Mixed reviews on behavior, with some staff being helpful while others were uncooperative.
Location
10
Several reviews highlight the good location, close to amenities and attractions.
Room Quality
8.1
Negative feedback regarding room cleanliness, mold, and general maintenance.
Amenities
8.55
Amenities were available but poorly maintained, with safety concerns.
Value for Money
9.58
Perception of value varies, though some guests feel they received less than expected.
Food and Beverage
7.04
Breakfast received notable criticism for quality and variety.
Overall Experience
8.09
The combined issues overshadowed positive aspects, leading to dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:53

Property Description

Luxurious Amenities

  • Outdoor swimming pool, fitness centre, and private beach area
  • 4-star hotel with city views, terrace, and restaurant
  • 24-hour front desk, airport transfers, and free WiFi

Comfortable Accommodations

  • Air conditioning, flat-screen TV, fridge, kettle, and desk
  • Free toiletries, shower, and hairdryer in private bathrooms
  • Some units offer mountain views with bed linen and towels

Delicious Dining Options

  • Buffet, à la carte, or continental breakfast available
  • Close to popular attractions like Song Han Bridge and Love Lock Bridge
  • Conveniently located near Indochina Riverside Mall and Da Nang International Airport

Book ViAn Hotel And Spa Danang now for a luxurious stay in Da Nang!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 2325 reviews
Cleanliness: 7.59
Service: 9.06
Location: 10
Room Quality: 8.1
Amenities: 8.55
Value for Money: 9.58
Food and Beverage: 7.04
Overall Experience: 8.09
A
Aljaž Marko • couple • si
9
2026-09-19 • via Nuitee
K
Killian • extended_group • ie
10
2026-09-19 • via Nuitee
J
JOLLYLEN • solo_traveller • my
8
2026-09-19 • via Nuitee
A
Alamein • couple • nz
5
Certainly value for money.
Pros:

Friendly, helpful staff.

Cons:

Further from the ocean than we thought.

2026-09-18 • via Nuitee
G
Gregtraveler • solo_traveller • be
1
⚠️ They wanted to KEEP my original passport for my entire stay — so I cancelled
Pros:

Nothing in particular, as I was unable to check in and stay at the hotel.

Cons:

I travel frequently and almost never leave negative reviews, but this was one of the most shocking check-in experiences I have ever had.

From the moment I arrived, the receptionist was cold and unpleasant, not only with me but also with other guests I saw at reception. No hello, no smile, no basic welcome.

The main issue was the passport. I was asked to hand over my original passport so the hotel could keep it for my entire stay and return it only at checkout.

Not just check it. Not just photocopy it. Keep the original passport.

This requirement was NOT mentioned anywhere in my Booking.com reservation.

I was completely willing to show my passport and let them photocopy it. I simply asked where this rule was written. The answer was: “It’s an internal rule.” No written rule or document was shown.

I asked what I would do if I needed my passport during my stay — for example, for a scooter rental, an identity check, or any unexpected situation where I might need to show my original ID. There was no clear answer.

I also asked whether I would sign anything confirming that the hotel was keeping my passport. Again, there was no clear procedure.

When I refused, the receptionist became angry and extremely unpleasant. She told me I could keep my passport, but then I would have to pay a 1,000,000 VND deposit. Otherwise, I could cancel.

I had arrived intending to stay and was even considering extending my stay. I had the money ready to pay for the room. I only cancelled because I refused to let the hotel keep my original passport for the entire stay. The cancellation was free, so I chose to cancel rather than hand over my passport.

I also had an injured foot still in rehabilitation, which made the whole experience even more difficult.

For me, this is a major red flag. If you are not comfortable with a hotel keeping your original passport for your entire stay, choose another hotel. I certainly will.

2026-09-18 • via Nuitee
T
Tshepiso • solo_traveller • za
3
2026-09-18 • via Nuitee
A
Anthony • extended_group • au
10
Comfortable
Pros:

Very nice little hotel, staff went out of their way to help…

Cons:

Small filthy river opposite entrance

2026-09-18 • via Nuitee
R
Russell • couple • au
1
Pros:

Ac not work tv not work walked out with 1 night left could not stay any longer

2026-09-17 • via Nuitee
S
Serhat • couple • de
1
Pros:

Nichts

Cons:

Dusche defekt gab kein warmes Wasser Mitarbeiter haben uns statt eine Junior Suite ein normales Zimmer geben und erst mit dem Manager haben wir eine Erstattung bekommen wen man es so nennen kann

2026-09-17 • via Nuitee
C
Cruz • couple • ph
10
Pros:

The position and the staff were amazing. Sophie helps us throughout our stay and made our trip manageable. The breakfast was good.

Cons:

The room wasn’t that clean. The bedsheets were nearly grey but it was an ok stay.

2026-09-16 • via Nuitee
Ân • extended_group • vn
8
2026-09-15 • via Nuitee
P
Preeti • solo_traveller • in
1
Pros:

Room was sapcious

Cons:

Staff behavior was ok.

2026-09-15 • via Nuitee
H
Han • solo_traveller • us
10
2026-09-15 • via Nuitee
M
Matteo • solo_traveller • it
10
2026-09-15 • via Nuitee
N
nam khanh • couple • vn
10
2026-09-14 • via Nuitee
H
HAJIME • solo_traveller • jp
10
2026-09-13 • via Nuitee
T
Thành • family_with_children • vn
1
Cons:

Nhân viên lễ Tân rất tệ, thái độ không tốt khách hàng.sẽ không ghé lần 2.

2026-09-13 • via Nuitee
N
Nhi • couple • vn
1
Cons:

Hút thuốc ở ngoài mang vào trong phòng vứt mà nghĩ sao phạt 1 triệu. Hút hành lang thì k có chổ để bỏ tàn thuốc. Đem vô phòng vứt thì bị phạt. Ni ăn cướp chứ quy tắc gì

2026-09-12 • via Nuitee
S
Suzanne • solo_traveller • fr
10
2026-09-12 • via Nuitee
B
basnet • family_with_children • au
6
2026-09-12 • via Nuitee