The Ritz-Carlton, Bangkok

Hotels
Marriott
9.8 (29 reviews)
189 Wireless Road, Bangkok, 10330 , Bangkok , TH

Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Modern facilities
Cons:
Limited breakfast selection compared to competitors
Some issues during checkout

Categories

Cleanliness
9.88
The facilities were modern and spotlessly clean, maintained to the highest standard.
Service
10
Staff were very accommodating and eager to serve, creating a harmonious environment.
Location
10
Excellent location close to attractions, shopping, and dining.
Room Quality
9.88
Rooms met the expectations of modern and comfortable accommodations.
Amenities
9.88
Club Lounge was easily accessible and offered a great variety of food and beverages.
Value for Money
8.88
Overall experience was satisfactory but some competing hotels offer better pricing.
Food and Beverage
9.88
Breakfast received positive feedback, with the food being exceptionally good.
Overall Experience
10
The stay was memorable, exceeding expectations and deserving of its excellent reputation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:32

Property Description

Luxurious Spa and Recreation Facilities
Indulge in massages and facials at the full-service spa, and unwind at the outdoor pool and 24-hour fitness center.

Dining and Entertainment Options
Savor international cuisine at Lily's, explore 24-hour room service, and enjoy drinks at the poolside bar or the 2 bars/lounges.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, concierge services, and a 24-hour front desk. The hotel also offers dry cleaning, luggage storage, and free valet parking.

Important information:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

9.8
Based on 29 reviews
Cleanliness: 9.88
Service: 10
Location: 10
Room Quality: 9.88
Amenities: 9.88
Value for Money: 8.88
Food and Beverage: 9.88
Overall Experience: 10
M
Mika
10
Memorable Experience
Pros:

Our stay at this hotel was simply outstanding. Even though the property already holds an almost perfect ranking, both the hotel itself and especially the Club Lounge staff managed to exceed all expectations.
The facilities were modern, spotlessly clean, and maintained to the highest standard. The atmosphere struck a wonderful balance - relaxed yet refined, making it easy to feel both comfortable and included.
A heartfelt thank you to entire team for creating such a memorable experience. This hotel truly deserves every bit of its excellent reputation.

2025-09-28 via Nuitee
C
Chen
10
Pros:

Very new hotel at an excellent location. Awesome breakfast.

It will be better if SPA menu can be accessed easily

2025-09-26 via Nuitee
N
nicolas partner
10
Pros:

I’ll be back. Amazing service. Reminds me of Maldives. You’ll be spoiled after this.

2025-09-26 via Nuitee
A
Asako family_with_children
10
Pros:

お部屋の環境,清潔さ、心のこもったウエルカムレター、全てとても心地よいものでしたが、何よりも印象的かつ再訪したいと心から思えたのはスタッフの方々全ての自然でチャーミングな笑顔でした。
特に朝食リリーズのスタッフ、エントランスのベルボーイ?の方々の対応は素晴らしく一日の始まりをより心地よく,又帰りの疲れを癒してくださるかのような笑顔でした。
もちろん朝食のリリーズでのひとときは幸せそのものでした🎶
次回も是非利用させていただきたいですね。

2025-09-24 via Nuitee
Y
yasmeen
10
Pros:

Excellent service and hotel better than wallsorf Astoria . This hotel service , rooms , dining were excellent. The staff were so polite and accommodating
I would stay again

2025-09-21 via Nuitee
J
John friends
10
Pros:

Absolutely beautiful hotel. The views of the Marina Bay are breathtakingly beautiful. The staff are very eager to serve you and create a harmonious environment. So close to attractions, shopping and dining.

2025-08-31 via Nuitee
Y
YUKIJI
10
Pros:

クラブラウンジが使いやすく、食べ物、飲み物も充実していて素晴らしかったです。

2025-08-17 via Nuitee
V
Verified traveler
10
Pros:

Just perfect.

2025-08-01 via Nuitee
S
Stephanie partner
10
Pros:

Staff is incredible and anticipated our needs every time! The food was something out of a movie, so good!

2025-07-29 via Nuitee
S
Sooyoung
4
4star not 5 star
Pros:

It's a nice hotel but nothing more special than other 5star rayed hotels in the area i.e. Marriott Surawongse, JW Marriott Bangkok, Hyatt Regency Bangkok are just as nice for a better price. I stayed at this Ritz-Carlton for 7 nights and although some staff try their best to be accommodating, the overall experience is not the "Ritz experience". The breakfast buffet is very limited compared to the above hotels or other 4star hotels. I got a package including breakfast but I wouldn't want to pay for it seperately. The dinner was very nice at the Lily's restaurant. When I dispute charges during checkout of $200+ laundry charge when they initially said it was complimentary, the response was "We cannot release your luggages unless you pay for it."

2025-07-26 via Nuitee
Y
Yasuko family
10
Pros:

スタッフの対応も良く、ゆったりと気持ちよく過ごせました。プールの後にサウナも利用して心身ともに整いました!
朝食が素晴らしかったです。
また訪問したいホテルの一つになりました。

2025-07-04 via Nuitee
A
Anuj family
8
Pros:

Slightly removed from the main areas of activity, but an excellent property overall. The staff is just outstanding!

2025-06-16 via Nuitee
V
Valentina
10
Pros:

We have a great experience

2025-06-02 via Nuitee
R
Richard
10
Fabulous
Pros:

Fabulous and the ladies and gentlemen are terrific hosts

2025-05-17 via Nuitee
S
Satoshi friends
10
Pros:

Happy stay in this hotel !!

2025-05-12 via Nuitee
Z
Zahra
10
Overall lovely stay
Pros:

The hotel is new, location wise amazing views of Lumphini park. Also it’s next to One Bangkok so it’s convenient. Breakfast was very good with wide variety. Service could be improved as it was busy at times and they seem to be overwhelmed, but I think with time will get better. Overall would recommend this hotel.

2025-04-24 via Nuitee
A
Afsana family_with_children
10
Pros:

I’ve been fortunate to stay at several Ritz-Carlton properties, but this is easily one of my favourites. From the moment you arrive to the moment you leave, every detail, from the warm ambience and elegant decor to the exceptional staff - reflects true world-class hospitality.

A special thank you to team members like Nana at breakfast and the lovely lady who greeted us upon arrival (I wish I remembered her name). Every interaction was kind and genuine.

One standout feature was the thoughtfully designed separate women’s and men’s sauna and whirlpool area, which includes a serene Himalayan salt room with heated day beds and even a tiny rinse dryer for wet swimwear—every detail has clearly been considered for guest comfort.

Thank you to the entire team for such a memorable stay.

2025-04-16 via Nuitee
P
P
10
Pros:

I think the hotel itself is a high-end one. I was not lucky enough to be given a room which had problems with air conditioning and the door to the balcony was broken. The life was installed with detectable buttons but the same lift was not functioning
However, the staff members were helpful and enthusiastic in giving help.

2025-04-16 via Nuitee
J
Jana
10
Pros:

It was one of the best hotel stays we have had in a long time. Excellent hotel and staff and amenities were first class. The Manager, Lewis, is one of the best I have ever come across. Well done, and we will definitely return and recommend to our friends! Thank you all so much!

2025-04-15 via Nuitee
V
Vegard
10
Vidunderlig opplevelse
Pros:

En av de beste hotellopplevelsene jeg har hatt. Service i verdensklasse. Vennlighet i topp stil. Fantastisk eiendom. Nydelig frokost. Utsøkte rom.

2025-04-09 via Nuitee