Valemi Stay - Selfservice

Hotels
6.1 (11 reviews)
35 Volmerswerther Straße , Düsseldorf , de

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Staff adhere to local safety protocols
Smoke alarms
Free wired internet
Self parking (surcharge)
Internet access
Covered parking

Review Highlights

Pros:
Location is convenient
Good for business travellers
Cons:
Cleanliness issues
Not a good value for money

Categories

Cleanliness
4.49
Several issues reported including a broken shower, used cleaning cloth under the mattress, and criticism of overall cleanliness.
Service
7.47
Mixed reviews on service with highlights on helpful cleaning staff but difficulties with check-in and limited staff availability.
Location
8.51
Convenient location near public transport, which is favorable for business travelers.
Room Quality
6.46
Spacious room but issues with bed quality and limited toiletries provided.
Amenities
5.49
Reports of inadequate amenities like no Wi-Fi mentioned initially and only basic kitchen supplies provided.
Value for Money
4.44
Criticism about not being good value, especially considering the small accommodations and additional cost for basic items.
Food and Beverage
5.5
Limited offerings for coffee and tea, with concerns about presentation.
Overall Experience
6.47
Mixed feelings voiced about the stay, with both positives and negatives impacting the overall perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:38

Property Description

Convenient Location
Located in the heart of the Bilk district in Düsseldorf, Valemi Stay - Selfservice offers easy access to top attractions like Rheinturm and Königsallee, making it the perfect base for exploring the city.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with all the essentials including a desk, coffee machine, fridge, safety deposit box, and a flat-screen TV. Stay connected with free WiFi and enjoy a relaxing shower in your private bathroom.

Nearby Attractions
Explore the nearby Church of St. Andreas and Rheinuferpromenade, immersing yourself in the rich history and beauty of Düsseldorf. With the Düsseldorf Airport just 9 km away, your journey to Valemi Stay - Selfservice begins seamlessly.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

6.1
Based on 11 reviews
Cleanliness: 4.49
Service: 7.47
Location: 8.51
Room Quality: 6.46
Amenities: 5.49
Value for Money: 4.44
Food and Beverage: 5.5
Overall Experience: 6.47
H
Hong Boon extended_group sg
8
Good for business travellers, convenient location!
Pros:

Valemi Stay - Self Service is in a good location, with a train station just 2min walk away that can bring you to most parts of Dusseldorf. Taking the train into the city centre takes only about 20min.
The room is spacious and quiet, and surprisingly comes with an iron and ironing board. The table is big for working. All these are perfect for business travellers.
The cleaning staff was super-helpful. I was a bit rushed to check out, they waited for me a bit and even helped me with the luggage to the lift while I called the Uber.

Cons:

Since there is no staff at the reception, check-in instructions are provided. You have to collect the building access cards from the room letter box, then proceed to the room where the pin code to access the room is provided too. However, it is not always easy to navigate just by following the instructions, for example, how to find the letter box at the side of the building, the access card provide access from a side door (not the main door) which was not mentioned, etc.
There was no mention of WiFi and password anywhere. I was lucky to meet a resident and she kindly gave me the WiFi password.
The room did not provide shampoo or shower gels as well as all of the other toiletries, so do prepared to bring your own.
The coffee and tea bags provided were just placed in the open in the container without any packaging, making it seems like it was leftovers.

2026-01-20 via Nuitee
S
Semaab couple de
1
Müll
Pros:

Lage war gut

Cons:

BLOSS NICHT BUCHEN !!! Es war Horror gefühlt das ganze Gebäude besteht auf Wohnungen die vermietet sind Kinder spielen auf dem Flur es riecht nach Essen und alles war dreckig !!!
Unser Kühlschrank war noch gefüllt mit Lebensmitteln von den vorherigen Besuchern einfach Bah!!
Keine Ahnung was für ein Konzept dieses Hotel hat aber die Zimmer daneben werden vermietet und man fühlt sich wie in nem Wohnheim

2026-01-19 via Nuitee
L
Lili solo_traveller hu
1
Pros:

Jó helyen volt, ez az egyetlen előnye.

Cons:

Koszos volt, a kapcsolattartó amint problémamegoldásra lett volna szükség eltűnt, a főbejáratnál vagy működött a mágneskártya vagy nem. Világítás szinte nincsen, egy db ledcsík van az ágyba beépítve. Az ágy használhatatlanra ki van feküdve.

2026-01-19 via Nuitee
M
Matthias couple de
8
2026-01-16 via Nuitee
S
Salvatore Kevin couple de
10
Pros:

Claudia hat mir gefallen.

Cons:

Die Unterkunft ist perfekt.

2026-01-01 via Nuitee
P
Parimal Bajpai extended_group in
5
not really value for money
Pros:

only coffee maker was of good quality.

Cons:

Place was too small and the bed was really uncomfortable. Bathroom was too small to fit in luckily I have reduced 6 KG else I would not fit in. check inn was too trouble some infact the host was not able to remember the passkey and it took more than an hour to check inn in night time. no tissue paper in wash room we purchased the same. shower broken, the bed was broken from middle and really uncomfortable. used cleaning cloth kept under the mattress. I really got back ache in four nights of stay here.

2025-12-16 via Nuitee
O
Oliver solo_traveller es
8
Preis Leistung passt!
Pros:

Grosses Zimmer, großes Bett, gute Ausstattung

Cons:

Die Dusche hat schon bessere Zeiten gesehen (Schlauch war mit Isolierband geflickt)

2025-12-15 via Nuitee
S
Sayıl couple de
5
Tatilimde otel odamı dinlenmek/uyumak için kullandım. Bu nedenle beklentimi karşıladı. Şehir merkezine ulaşımı tram
Pros:

Konum ve oda imkanlarını beğendim.

Cons:

Wifi yoktu.

2025-12-09 via Nuitee
M
Marion couple de
6
Pros:

*Sehr gute Verkehrsanbindung
*Ruhiges Zimmer
*Gute Angaben im Vorfeld, wie man die Hotelkarte bekommt
*Zimmerausstattung gut, KaffeepadMaschine, Wasserkocher, KS
*Bad/Dusche neu

Cons:

*ZimmerCode zu einfach (Etage+Zimmernummer)
* kein WLAN Passwort gefunden( erst am Abreisetag erhalten.) Denkbar wäre die Hinterlegung im Briefkasten
*Kein Handtuchwechsel (3Nächte, Fr -Mo)
*für 2Gäste leider nur 1Glastasse und 1Zahnputzglas, für Kaffee und Tee nur 6 Pappbecher
*6 lose Kaffeepads, aber keine Teebeutel
* Garderobenhaken wären schön

2025-12-03 via Nuitee
N
Norbert solo_traveller hu
10
-
Pros:

Naerly everything

Cons:

It was hard to get in, the staffless entrance description was not descriptive enough (where to enter the code)

2025-11-24 via Nuitee
C
Christoph solo_traveller de
3
Schlecht - unorganisiert und absolut nicht zu empfehlen
Pros:

um ehrlich zu sein war das Zimmer/Maisonette nicht wirklich etwas

Cons:

Online Check In hat gar nicht funktioniert
Die Karte war im Schließfach nicht vorhanden und die Dame die über das Telefon erreichbar war wusste auch nicht weiter. Es kam sogar die Frage, wenn mich ein anderer Gast ins Haus lassen würde, ob ich dann wirklich noch abends rausmüsste Ein zweites Schließfach wurde mir aufgegeben, auch dies enthielt eine falsche Karte die nicht funktionierte. Dann erst nach 4 Anrufen und konnte ich eine dritte Karte über ein weiteres Schließfach bekommen. Ein Mitbewohner teilte mir mit dass die PIN Codes der Zimmer offensichtlich bekannt in bestimmten Zimmern bekannt seien und das er während seiner Anwesenheit plötzlich Besuch in seinem Zimmer hatte.
Das Zimmer war so zugestellt, dass man die Treppe gar nicht sicher betreten konnte.
Alles in Allem absolut unbefriedigend und wird hier nicht empfohlen bzw. nie wieder genutzt.

2025-11-14 via Nuitee