Hotel O Maruthi

Hotels
4.6 (42 reviews)
No.84/28-BNew East Pulikuthi Street, AA Rd, Sendarapatti, Gugai,Near Salem Old Bus Stand, Salem , Salem , in

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Children allowed

Facilities

24-hour front desk
Room service
Family rooms
Luggage storage
Daily housekeeping
Fire extinguishers
Key access
CCTV in common areas
Key card access

Review Highlights

Pros:
Spacious room
Cons:
Denied stay / refused accommodation
Poor customer service (hotel and booking.com)
No cleanliness
Broken taps and locks / maintenance issues
Perceived false advertising / wasted money

Categories

Cleanliness
1.5
Guest explicitly reported 'no cleanliness' and cleanliness issues in the room.
Service
1
Extremely negative: guest was not allowed to stay, experienced poor customer service from the hotel and lack of responsiveness from booking.com support.
Location
7.4333333333333
Standard quality for this hotel tier
Room Quality
8.5
Mixed: guest noted the room was spacious (positive) but also reported maintenance issues (taps, locks) — overall room size is strong.
Amenities
7.4333333333333
Standard quality for this hotel tier
Value for Money
1.5
Negative: guest felt they wasted time and money and described the booking/experience as false advertising.
Food and Beverage
7.4333333333333
Standard quality for this hotel tier
Overall Experience
2
Very negative overall: guest describes this as their worst experience, was denied stay and faced unhelpful support.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-09 12:28

Property Description

Luxurious Accommodations
Experience comfort and style in our well-appointed rooms, complete with modern amenities including a TV for your entertainment.

Convenient Location
Ideally situated just 10 km from Salem Junction and 21 km from Salem Airport, our hotel offers easy access to key transportation hubs.

Great Value
Enjoy a 3-star experience without breaking the bank at Super OYO Hotel O Maruthi in Salem.

Book now to experience comfort and convenience at our affordable 3-star hotel in Salem.

Important information:

Please note due to local licensing guidelines, the property is able to accept Indian nationals only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.6
Based on 42 reviews
Cleanliness: 1.5
Service: 1
Location: 7.4333333333333
Room Quality: 8.5
Amenities: 7.4333333333333
Value for Money: 1.5
Food and Beverage: 7.4333333333333
Overall Experience: 2
K
Kishore • extended_group • in
1
go here only if u want some cheap place and bothered abt cleanliness at all
Cons:

Very unclean

2026-06-25 • via Nuitee
H
Hasnan • solo_traveller • lk
1
Dont stay here guys if you dont want to waste your time and money
Pros:

I liked nothing, they didnt even let me stay, I had my worst experience with booking.com and Hotel O Maruthi, I did my best contacting booking.com support more than 20 times, and finally they said they will only respond if the hotel responds to them while the hotel is busy doing nothing and hasn't responded ever since, they didnt even bother to provide me a clear reason on why I couldn't stay. You guys both are ridiculous, Ill do my best to spread the truth and help the community to not waste their time or money for your stupidity

Cons:

The hotel
The host(booking.com)
The customer service
The management
Fake advertisement

2026-05-21 • via Nuitee
C
C K • solo_traveller • in
3
Pros:

Room soacious

Cons:

No service no cleanliness taps locks not working

2026-05-19 • via Nuitee
M
Mani • family_with_children • ae
1
2026-04-26 • via Nuitee
A
Anbarasu • family with young children • in
9
Superb
2025-07-12 • via Nuitee
S
Sankar • young couple • in
1
Bad
2025-05-18 • via Nuitee
G
G • solo traveller • in
10
Exceptional
Pros:

Response from manager

2025-05-17 • via Nuitee
B
Bardeskar • family with young children • in
1
Bad
2025-05-11 • via Nuitee
M
Manasvi • family with young children • in
8
Very good
2025-05-10 • via Nuitee
D
D • young couple • in
5
Passable
2025-05-01 • via Nuitee
G
Guru • family with young children • in
1
Bad
Pros:

Nothing

Cons:

Everything

2025-04-28 • via Nuitee
V
Vijaya • young couple • in
5
Totally okay
Pros:

Venue

Cons:

Electricity and water

2025-04-02 • via Nuitee
S
San • family with young children • in
6
Pleasant
Cons:

No TV. One tubelight and one zero watt night bulb was there apart from one tubelight in the bathroom. No bedsheet was provided.only 2 pillows were provided. No drinking water nor any jug, tumbler provided. No phone in the room to connect with the front reception.
You draw your conclusion from above non available features.

2025-03-09 • via Nuitee
R
Raj • solo traveller • in
10
Exceptional
2025-02-16 • via Nuitee
B
Balaji • review category business travellers • in
4
Disappointing
Pros:

Room size

Cons:

Wash room poor
Room is not clean

2025-02-02 • via Nuitee
S
Saravana • young couple • in
1
Bad
2025-01-27 • via Nuitee
A
Arumugam • young couple • in
1
Bad
2025-01-24 • via Nuitee
M
Mls • young couple • in
6
Pleasant
Pros:

Good to stay. Reasonable price

Cons:

There were no proper facilities - no hot water, no blankets provided.
The walk in customers recived balcony rooms

2025-01-23 • via Nuitee
B
Boominathan • family with young children • in
1
Bad
2025-01-20 • via Nuitee
T
Thahir • family with young children • in
1
Bad
2025-01-16 • via Nuitee